OfficeJet Pro 8500 wireless (A909g) cannot print to network on windows computers folder 8

I have an Officejet Pro 8500 A909g on a home wireless network with three windows computers.  Recently upgraded to the Vista computer and the computer from Windows 7 to Windows 8.  Still, the third computer is Windows XP.  The updates were 'clean' (started from scratch) and the latest full version of Windows 8 Hp driver has been installed.  Everything seems to work fine, except that I can't "scan to network folder" on both machines to Windows 8!  I can scan a file from the Hp Solution Center Console and it works fine, but it's too much pain to go through all the steps.  I use "scan to network folder" a LOT, so it is a problem.  The scan to network folder continues to operate correctly on the XP machine.

To clarify what's happening - Scan kind of works network folder: he finds the file, scans the document and saves it in the folder.  But the size of the file is zero and it is unreadable.

I called the Hp support by phone and was happy to have very positive support, and they don't charge me even though I was out of warranty.  The technician spent almost an hour of research on the issue, running either through every test possible and to discuss with her supervisor.  In the end, she said that there must be something wrong with my computer.  I think they just ran out of options.

I am convinced that there is a compatibility issue with Windows 8.  If so, admit it and don't running me in circles more Computer Configuration controls do.

A related problem: I downloaded the app "Hp Scan and Capture" of Windows 8 and it works at all.  Could not find even the officejet 8500, although this model is listed as a "supported device" so that the app on the Hp website.

Unfortunately this printer is not on the list of printers supported for this application. Unfortunately, this printer has been made too long before programming has been written so that it can be retro-compatible.

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/Windows-8-app-HP-scan-and-capture/TD-p/1826665

I hope that information is what you are looking for!

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8500 WIreless. Change print heads

    try to change the officejet pro 8500 wireless print heads.  Can't find existing print heads.  Press on * does not.  Have turned machine off and restarted the procedure - once again I can't locate heads.  My machine seems to have located differently than in the manual or video print heads.  Help, please

    miles1938,

    With the Officejet Pro 8500 Wireless ink cartridges are in the lower left front of the printer compartment.  We can access transportation, which maintains the print heads by lifting the scanner from the front, not just the scanner cover.  To move the cart and the print heads to the left so that we can access it, press and hold * key for about 6 seconds.  If the transport is not moving then we can try to move manually.  Click here for references.

  • My HP Officejet pro 8500 Wireless does not print.

    I can copy and print from the printer or from scanning and printing but my HP computer will not send print data to the printer.  I tried to download the software to update drivers or diagnostic tools but the download cancels when it comes down to the end.

    I was able to solve the problem with the help of a technician of HP.  I had to do a system recovery.  It works fine now.  Thanks for responding.

  • OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

    Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

    Hello dhe8011,

    Welcome to the HP Forums!

    I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

    Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

    Let me know if this document solved your problem or not.

    Impatience on your part.

  • Officejet pro 8500 wireless print envelope

    2750 old boy had a slot "envelope" in the output tray to make unique envelopes.  Which was very convenient.  My brand new 8500 had no such "slot" and it seems that I have to remove all of the paper in the tray to put one envelope in!  That makes sense to me, but I'm not just any housing "simple envelope" anywhere!  Is it possible to print one envelope with the officejet pro 8500 wireless without having to use the tray itself?

    Thank you

    DrBillS

    I HAVE THE ANSWER THAT WE ALL NOW!

    If you're like me: I am running Windows 7, using Microsoft Word 2007, and you have the Officejet Pro 8500.

    I just spent the last hour on the phone with a customer service very friendly Rep who tried to help me to print without margins on an envelope. I have try on mail merge and include a return address printed in the upper left corner and a printed stamp sorted in the right corner. Whenever I want to print it would create a margin on the left and right side.

    She thought at first it was a software problem with Microsoft Word 2007, because in his version of Word 2003, she could print borderlessly. But I then created an envelope in Photoshop and tried printing without margins. Once more, it would create a margin on the left and the right that was a little more "5/8 of an inch. In fact, the exact margin size is 0,6875 ".

    Anyone else having the same problem? I'm sure you are.

    HERE'S WHAT YOU SHOULD DO IF YOU WANT TO PRINT WITHOUT MARGINS ON AN ENVELOPE:

    (1) choose a new document in Word 2007, then choose Virgin doc 'LETTER' (no envelope)

    (2) a set of left margin: 0,1875 (Yes it's small!)

    (3) a set of right margin: 1.5

    (4) set the top margin: 2.1875

    (5) also set the bottom margin: 2.1875

    (6) turn the grid if you see your work area.

    The grid can be enabled in the 'View' menu and then select the gridlines check box. If you hold down the 'alt' key, you can move objects (such as text boxes) without having to align them on the grid.

    Create your envelope, then print. Essentially what you are fooling your printer to think you are printing on a letter for an envelope printing in reality. I need to print 1000 at a time, so it was do-or-die because I just bought this printer and love the speed at which it prints in color. especially on the functionality of the project.

    Good luck!

  • OfficeJet Pro 8500 Wireless: Hard reset after automatically adjustments between each printed page?

    I have a HP Officejet Pro 8500 Wireless, mainly connected with WiFi for PC Win7.

    The problem is that the printer automatically adjusts between each printed page! How can I fix it? Is this possible with a hard reset?

    Thank you for your answer!

    I think that the cable of the red ink has been blocked, but it's fixed now.

  • Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

    I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

    What happens and how can I solve this problem?

    Hi TM1997,

    Thanks for the reply!

    Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

    Have a great weekend!

  • HP officejet PRO 8500 wireless

    I work with 2 PC over Wifi with the HP officejet PRO 8500 wireless printer she even in Wifi.
    Most of the time everything works fine but sometimes the printer does not print a document. MICROSOFT OFFICE (Outlook or Word) so that the latter is visible in the spooler... If I cancel it in the list of the spooler does not remove the document from the list and the blocked documents remain behind. It doesn't happen that one of the 2 PC.

    If I go into the printer properties - solve problems - utility can see that a document blocks other and announces that the problem is solved.
    Unfortunately the problem is always there. Restart the PC or printer do not change.
    It has been several times this has happened. I have not yet figured out why and how I get out of this deadlock state... Thank you for your help. !

    Hello

    See this page to select your language:

    http://support.Microsoft.com/common/international.aspx

    ====================================

    Or sorry that it is area English.

    On the top of this page of answers (English) v -click and set your language.

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • HP Officejet Pro 8000 Wireless: Unable to print labels on my HP Officejet Pro 8000 Wireless color inkjet printer

    Hello Forum,

    I don't want to appear redundant, however, I always have the same problem, cannot print on different media (for example. Labels, Matt / glossy papers, etc.) other than plain white paper. As I said in my original post (below), I tried different settings, different programs, etc., without any result. The printer does that pass through without printing media, leaving the error / blinking yellow light.

    I believe that this printer is able to manage different media other than paper white just to 'stick '. Again, I ask your help to solve this problem. It is and has been, very frustrating trying to overcome this restriction of printing!

    Thank you all!

    (Original post)

    I can't get my HP Officejet Pro 8000 Wireless inkjet color printer to print CD / DVD labels. I have tried various printer / paper options but the printer just feeds the media (in this case 'Fellows' brand matte CD 2-top) then spits it right back with result error amber light flashing.

    Printing has a sensor that determines if the paper is loaded and feeding properly into the printer.  If you print on media that is colored or printed features we can confuse the sensor.

    One thing to try - cut a strip of the sticky part of a post-it note maybe 1 "wide by 1/4".  Attach it to the top left of the sheet of labels on the side to be printed, the long side on the short side of the paper.  This will then put face down into the printer, with the band on the upper right of the tray paper.  After printing, you can remove it and reuse it for the next page.

  • OfficeJet Pro 8500 Wireless - pop-up window does not disappear

    To start the computer, a window pop up keeps saying "Please wait while Windows configures Document Viewer.

    Then he said: "Insert the Document Viewer disk error 1706 no valid source could be found for the viewer of documents produced."

    I am connected wirelessly with a Hp Officejet Pro 8500 wireless printer... And it prints, but message pops up everytime I open computer, or open HP solution Center.

    Running on Windows XP. -

    Any help would be kindly appreciated - as this pop-up message won't go away.

    I was hoping that the simplest method would work first.  I studied this carefully for you that I am aware that the missing files in your registry can cause this but I can't tell if this is directly related to the HP Solution Center or XP computer.  You are able to open the solution Center?  If so, then I do not recommend remove and reinstall the printer immediately if it is scanning and printing correctly.

    Microsoft Forums gives a very long list of troubleshooting steps, but the reason it is suggesting that a clean boot is to make past the error.  I don't think it will fix actually.

    This document entitled "Error 1706 - What Is It' had the same information I was looking for.  In the end, he recommends the purchase of a software computer cleaning, but if you read this document that tells where to find this missing file you and you can not find, I recommend the simplest method first which works simply on your XP Disk Cleanup (Start button > all programs > Accessories > system tools > disk cleanup) and restart the PC.  I really want to try to save the greater amount of time, and keep it as simple as possible.  Here is an example of the magnitude that it can get however.

    Let me know if any of the simple methods do not work, and I'll give you the best recommendations on registry cleaning software.

  • Driver Windows 8 all-in-one Officejet Pro 8500 Wireless does not

    Hello!

    I recently got a new Dell Inspiron computer running the 64-bit version of Windows 8, and I have an Officejet Pro 8500 Wireless all-in-One Printer from a long time ago. I don't have the driver disk version, since I bought the printer until Windows 8 is out, so I tried to download it from the HP website. Whenever I try to run it, however, it is said that it is the extraction, but once gets it is over, nothing happens. The Installation Wizard is not pop up, and there is no error message explaing it. Help please?

    Thank you!

    wsquared123 wrote:

    I have a Dell Inspiron 15 3000 with a 4th generation intel core i3 processor

    How the printer is connected to your PC? USB or network

    HP all-in-One Printer Remote App for Windows 8.1 printer is located if it is connected.

    and HP and Capture app scanning allows you to scan with compatible devices.

    I hope this helps

  • HP officejet Pro 8500 wireless device

    Print, and dsplay collapsed printer says to remove paper jam.  Impossible to find the jamed paper after opening any reversal printer, remove the document feeder, removing duplex 2 siding on the back track.  I just don't see or find any paper.

    Following support HP Officejet Pro 8500 wireless treat that treat the paper jam error message.  Note that it says 'paper jams can be true or false. The product can report a paper jam, even when there is no paper jam. The following steps apply to both true and false paper jam. »

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01617494&tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752459

  • How do I get my iMac OSX 10.6 to recognize my OfficeJet Pro 8500 (wireless)

    Please tell me how to get my OSX 10.6 iMac to recognize my OfficeJet Pro 8500 (wireless) that I just set up and plugged.  I want the two to communicate wirelessly.

    I restarted my iMac, do not always see the 8500 on the drop-down menu "add a printer".

    Thank you.

    / Mark

    Oh, Yes, the scan key on the printer does not yet with Snow Leopard.  Some people have had a chance to get that goes from the first analysis of the Mac (using the preview or Capture of Image), then the button works, but for others it does not.

  • Sending faxes/install of the HP Officejet Pro 8500 Wireless all-in-One

    I'm on a po to buy this printer but have a question that I can't find an answer for without having to buy the printer. I have no Modem built into my PC.

    I am wanting to know:

    What I have a fax modem from my PC

    An external USB Modem will work

    To really stretch the question, how the external modem will connect to the all-in-one

    The all-in-one has a fax for stand-alone fax functionality.

    If anyone knows these answers I would appreciate a response. HP Officejet Pro 8500 Wireless all-in-one is on currently on sale $ 150 off and I would like to grab one before the end of the sale.

    Thank you very much

    Jerry

    When I talked to my PC manufacturer, I discovered that you can't do what I wanted to do, modem or not, since the PC Fax documents

    You can mark this question as answered and thanks for the help.

    Jerry

  • HP Officejet Pro 8500 has more: I need help to setup windows fax and scan on a network wireless home

    I'm stuck in the box of / address of the fax server in the Windows Fax and scanning configuration wizard. Where can I get this information? I think I can finish with this info.

    Hello

    Windows Fax and Scan allow scanning from Windows, fax of the printer can be done by the HP Officejet Pro 8500 A910 software or Print Fax - printer HP Officejet Pro 8500 A910.

    Windows Fax and Scan to allow fax when your PC is equipped with a fax modem that you can find below:

    http://Windows.Microsoft.com/en-us/Windows/set-computer-send-receive-faxes#1TC=Windows-7

    Follow page 58 of the user guide below to send a fax from your computer using the HP device all in one:

    http://h10032.www1.HP.com/CTG/manual/c02668142

    To receive faxes on your PC follow the section "to set up fax to PC (Windows)" on page 69 of the instructions.

    Kind regards

    Shlomi

Maybe you are looking for