OfficeJet pro 8600 black vertical lines of print when copying

I got a new of OfficeJet Pro 8600 a couple of weeks, and it worked fine until today, when I tried to copy something. I can always print from my pc and scan without problem, but when I try to copy a document (if I load it into the tray or put it on the scanner) the page comes out covered with black vertical lines of different sizes. It seems that this isn't the ink or the scanner since I can print from my pc and analysis very well.

Help, please!

This unit is plugged into a wall outlet directly? If this isn't the case, then try to connect the unit to a wall outlet directly.

The 8600 Officejet Pro has built in the surge protector and double this feature may cause some problems.

Also, try to reset the printer hard:
* Unplug the unit while the printer is on
Disconnect the other end of the power cable from the wall socket direct
* Wait 30 seconds
* Plug the unit to the top

Let me know if it helps.

Tags: HP Printers

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