OfficeJet Pro 8600 cannot receive fax

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• HP Officejet Pro 8600 cannot receive faxes

  HP Officejet Pro 8600

  ================

  Cannot receive faxes.

  Able to send faxes.

  Have a line telephone/answering system equipment, with 4 lights.

  I send a fax to the 1-888-473-2963.

  A few minutes later my phone/answering machine equipment has started ringing 4 times, asking to leave a message.

  Then I heard the ringtone that a fax has been available and I checked the printer display. I had an option:

  "receive faxes manually.

  I pushed this option and the incoming fax was printed.

  If this case should be closed.

• OfficeJet Pro 8610: Cannot receive faxes

  I am able to send faxes but not receive them. I turned off in error correction, changed the fax speed to slow and auto answer enabled. None of this has worked.

  I think the problem might be the way that the printer and fax are connected. I have a cable modem and the telephone line goes directly from the modem jack. My phone service is through Comcast cable, then nothing is plugged directly into the wall jack to the phone.

  I have a phone on the same phone number, which is plugged into the upper Jack on the printer. The (phone) cord frrom the modem cable to the printer is plugged directly underneath.

  Hello @foxtail09,

  Welcome to the forums of HP.

  I understand that you Officejet Pro 8610 is unresponsive to faxes.

  I would like to help.

  Everything seems correct.

  Your phone line has a service of voice mail on this subject?

  Voicemail could be intercepted the fax before that the printer gets it.

  Run a test fax report to determine the status of fax on the printer and whether or not it is properly configured to send and receive faxes.

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• OfficeJet Pro 8600 can send faxes but not receive them?

  I recently purchased the Officejet Pro 8600 and fax send function works fine, but there will be no more. Any thoughts why?

  Hi Sheckaman,

  Follow the steps outlined in the document below.

  http://support.HP.com/us-en/document/c02891758

• HP Officejet Pro 8600: Recently a fax pops up when I try to print photos and the picture does not print

  We have a printer all-in-one HP Officejet Pro 8600 operating from a desktop HP with Windows 7. Recently, in the last two weeks my wife told me, we cannot print photos. The documents appear to be printed without a problem, but when trying to print a photo we get a window titled 'Send Fax - HP Officejet Pro 8600'. We have never used or even hung fax capablitly since we have owned this printer (maybe 2-3 years). All of a sudden, this window is displayed when we try to print a photo and the photo does not print.  I can't tell you that my wife did not hit accidentally a wrong button somewhere down the line, but she says she does not. I tried to attach a screenshot of the window, but for some reason that it does not take it. It's probably something very simple, but technically challenged myself, I can't understand. Help, please.

  Thank you

  Vince Pellerito

  Print picture of what program?  Some programs to keep their own default values for the printer.  It seems that the default printer for the printing of the photo program has been set to Fax.  Try to open the program, select the Officejet Pro 8600 as the printer rather than the Officejet Pro 8600 fax.

• HP officejet pro 8600 - cannot print from my macbook pro

  We just bought a new HP officejet pro 8600 but for some reason, we cannot get my macbook pro to print on it. My mac says it is connected to it. It is listed in the printer only and all the settings look fine, but when I send a document to the printer, it will not be printed. He did print the first day we had (a week ago) but it stopped and we cannot figure out what to do. My daughter's PC will be printed, as well as the pc of my husband. It is the first time that I had problems printing to a hp from my mac. Any thoughts?

  I had my Officejet Pro 8600 about six months.  Recently, I had the same problem.  It continues to print from my Windows computers but not the Mac.   Labour goes into the impression that it is place on a wedge.  I tried many fixes, including the removal of the printer and reinstall.  Usually removing and reinstalling it will fix for a while, but now, even that does not work.  In my view, that the permanent solution is to buy another printer.

• HP Officejet Pro 8600 Plus: Scanner/Fax, printing of two black lines on documents

  When you use the document for scan, copy, fax feeder, etc. the document always ends with two vertical black lines in the middle of the page.  I read a few other posts similar to this and tried all the advice, and nothing seems to have worked.  So far I've tried: cleaning the machine reset, turn it off for a period of time and again, disconnect it from the power supply for five minutes and by him plugging plug (which were the advice given in other posts).  Thanks in advance!

  Hi @JHurkett.

  Welcome to the Forums of HP's Support. I understand that you found lines in the scans and faxes of the ADF. I would like to help.

  If please examine this message and try the steps that you have not already done so. HP Officejet Pro 8600 e-all-in-one and Photosmart 7520 e - all-in - One Printer Series - band vertical, lines, or streaks in the Copies, faxes, or scans

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• HP Officejet Pro 8610: hp Officejet Pro 8610 cannot send faxes "Fax line State Fail"

  Dear support,

  I would like to send and receive faxes from hp Office jet Pro 8610:

  -the phone system is on PABX

  -J' have installation eja prefix dial number is "9".

  -Fax, run the Test, he failed "Test status of line Fax".

  -J' removed the prefix number, still aren't.

  -Here are the pictures:

  

  -Here is the arpeggio

  

  I thnk there is no problem with the cord, it has passed the test.

  -When I dialed the number of fax to the recipient, the message 'no response '.

  -J' plugged the 2 - Ext on the phone port, it can be used to call (using the 9 prefix) and receive a call.

  Help, please

  It was caused by the digital telephone network. Fax it extreme requires analog network.

  solved by me.

  Thank you =)

• HP Officejet 6700 Premium: Cannot receive faxes on 6700 Premium

  I can't receive faxes unless I hit the button "accept" - well to AutoAccept is on.   He sends faxes outgoing ok.

  Hello @shamadaw ,

  Welcome to the forums of HP.

  I understand that your premium of 6700 does not receive faxes properly.

  I would like to help.

  The communication seems to be there, but something is wrong with a framework.

  If I could know a little more about the configuration, I can better help you.

  The voice calls and faxes that are received on the same line?

  Is there a voicemail on line service?

  Faxes have a distinctive ring?

  The installation of the printer must recognize the distinctive ring?

  Or if there is no distinctive ring, perhaps the printer is looking for one when it shouldn't.

  Go to the configuration menu, then the Tools submenu.

  Select run fax Test.

• Printers HP Officejet Pro 8600: cannot print the PDF for HP Officejet Pro 8600 Premium

  I can't print pdf files. I can print Word and Excel documents. The printer worked fine on my old computer, it's a new laptop from Dell. I installed the wireless printer and had this problem. I then uninstalled all the hp print files and reinstalled like a printer cable and still it won't print pdf even if it will print documents of type word. Thank you for your help.

  Hey @scienceisfun,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that you have some problems with PDFs of your 10 Windows PC printing to your Officejet 8600 Premium e-all-in-one printer. I can help you with that, but as the printer prints other programs on the same computer, this means that the problem is related to your PDF software. I suggest you uninstall your PDF Viewer and install again. If you are not able to print PDF files after reinstalling the software, then the next step would be to contact the company that wrote the software PDF to decide the issue.

  Please let me know if this resolves your problems or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP officejet Pro 8600 cannot connect to the scanner

  HP Office jetPro 8600 NG11a, Windows 7 OS, connected to the network via an ethernet connection

  I've only had the printer for a few months. Initially, had problems with the network connection that has been resolved by manually inserting the IP address outside the DHCP range.

  I now keep getting a scanner mesagesaying is not available. I try and turn it back on, but it does not work

  I have run the analysis doctor and followed the instructions but it is unable to solve the problem.

  I uninstalled and reinstalled drivers and who does not.

  Here is mention of the IP address, but as I had all the problems before I am reluctant to interfere with the IP that the printer itself is OK.

  Nothing has been changed on my system, I have not actually used the scanner to date but notice all of a sudden the error message on my toolbar and then found that the scanner will not work.

  I would be grateful for any help.

  Much thanks 2DX

  2DX

  Thanks for responding.

  I worked my way through all the suggestions and nothing worked.

  For the moment everything is OK, I've installed a new driver of network and turn on the printer before starting the computer well.

  I cross my fingers, but it is very worrying that I had all these problems of network with a new printer.

  Cordially 2DX

• OfficeJet pro 8600: cannot install the printer Officejet pro 8600 on work network using HP on Win10 software

  I've recently updated my Surface 3 pro to win 11.  I try to install my printer using the HP installation software.  He worked with Win 8.1. The software has never been able to detect my printer automatically but in the past I could enter the IP address and it would connect.  This isn't the case, when I select wired connection, it just never fails to give me the opportunity to enter the ip address.  I can install the printer with the help of the W11 Control Panel, but the features of scan if the HP (HP printer assistant) software does not work it is frustrating for me.  Help, please.

  Kind regards

  Michael

  I found the solution to this problem.  You just need to run automatic installation wired function twice and then it will ask for the IP address.  Once I did this and entered the IP address, it worked fine.  It must just be an option to start or appear after a failure.  I had to let it fail twice has been confusing.

  Michael

• HP officejet pro 8600 - cannot print envelopes monarch

  I can't print envelopes Monarch size.  I tried MS Word and Pages (and Contacts).  The error message suggests that I have the wrong size paper in the paper tray.

  PS. I'm working on a Mac

  Hi AnnMckeown,

  Thanks for the information.  I would like you to try a generic driver to see if we get a different result.  Please see the procedure to do this below.  Make sure you use the driver printer deskjet 9800, because it supports the Monarch envelopes and can solve the problem.

  To assign other printer drivers in OS X 10.8:

  1. Open system preferences.
  2. Click Print and Scan.
  3. Click on the + sign below the list of printers.
  4. Select the printer in the list.
  5. Click on the dropdown next to the use.
  6. Choose Select printer software... from the list.
  7. A window titled printer software.  It is the window where you select the other pilot.
  8. Choose the replacement driver just for you-deskjet 9800
  9. Click Add
  10. Click ok

  Once you add the driver, try to print envelopes with her. Be sure to select the 9800 as the driver to use for printing.

  I hope this helps!

• OfficeJet Pro 8600: cannot print - nightmare of Windows 8?

  I can't be able to print from Microsoft Word or Adobe PDF, 2013. If I press print, it looks like it will work - I get no error message - then nothing comes out of the printer, and nothing is added to the queue printing.

  Connect network cable. The printer works for colleagues and even for me, if I use email to print option! What would you suggest? He made both copies. We can not connect WiFi

  I can only assume it's something to do with Windows 8. When I was with Windows 7, it was fine.

  Thank you very much for your help and for your time