OfficeJet Pro 8600: communicating with the help of consumption on HP products

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• HP OfficeJet Pro 8600: HP OfficeJet Pro 8600, connected to the local network but does not print a printer on the same LAN

  HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.

  Work tried fixing it but all attempts fail.

  Firewall disabled.

  Printer recognizes the router's LAN.

  Was also pointed out that the port does not communicate, can not remove it; Cannot add another...

  Printer does not print.

  How can I fix?

  Hi @AnnisMonadjem,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  When you say 'LAN', are you referring to the network or you try to share the printer on the network?

  How is the printer connected? (Ethernet/WiFi)

  If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  HP has several Officejet Pro 8600 series.

  What is the name and the product number of your printer? How can I find my model number or product number?

  • Update the firmware of the printer.
  • Don't hide the SSID (network name).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • You have a double router broadband? Make sure that the two groups were not the same network name.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.
  • Restart the router, the printer and the computer.
  • Test printing and scanning.

  If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2

  • Try printing and scanning.

  In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).

  Continue on, if the problem persists.

  Important!   Delete the temporary files and folders by using the disk cleanup utility

  1. Open the disk cleanup utility:

• HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

  Hello world

  I have an Officejet Pro 8600 installed in a Macbook pro.

  After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

  It worked fine with the latest version of 'El Captain'.

  I've searched for scanning HP new version for Mac OS Sierra, but nothing.

  Someone has any idea how to solve this problem?

  TKS in advance.

  Hello
  The HP scanning application is not compatible with Sierra, so you may experience problems.
  Remove the HP scanning by moving it to the trash, then empty the trash.
  
  Instead install HP Easy Scan below, it will be installed in the Applications folder:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg
  
  If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
  http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip
  
  Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
  Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.
  
  Kind regards
  Shlomi

• OfficeJet Pro 8600 Plus: is the Officejet Pro 8600 wireless compatible with the new standard AC dual routers.

  ISP is the Modem upgrade to DOCSIS 3.0 model. My current router, Linksis E 3200 is not fully compatible with the new modem, I have to upgrade to a model of AC Smart WiFi dual band.

  The wireless in this 8600 printer is compatible with the standard AC. If this is not the case, can it be upgraded via download to make the wireless compatible. Top of my head I have think.

  The wireless connection in the Officejet Pro 8600 is compatible with 802.11n connection on the 2.4 Ghz band.  Check your new router (or candidates for a new router), most routers AC will be also in charge of N connections.

• OfficeJet Pro 8600: Replacement of the 950 and 951 with 950XL & 951XL cartridges

  I replaced all cartridges start-up who were 950 & 951 with 950XL and 951XL. I now have a lot of wet ink over printed pages and printing is unreadable. It is the upgrade to XL one no no?

  XL 950 and 951 cartridges should work correctly in the Officejet Pro 8600, I had no problems using it in my Officejet Pro 8600.

  Are your cartridges HP is authentic or third?  The latter often have problems, see the third part study here:

  http://www.buyerslab.com/products/samples/HP-inkjet-cartridges-vs-refilled-cartridges.PDF

• OfficeJet Pro 8600: Officejet Pro 8600 unspecified on the laptop

  After the most recent upgrade Microsoft 10 (29/09/16), my laptop won't recognize not the Officejet 8600.  No problem with the printer before that. The list of the laptop the printer as Unspecified. OfficeJet bought 18/02/12. Is there an Officejet Pro 8600 driver needed?

  Thank you

  Hello @dhzz,

  Thank you for your response.

  (1) the printer EWS must appear on the browser before moving on to the next step. Please make sure that the printer and the computer are connected to the same network. If the SAP is not displayed, it means that the printer and the computer are on different networks. Get IP address and enter in the address bar of the printer. The image below is an example for a printer EWS. Please note how the IP address is entered (marked inside the red rectangle).

  

  (2) the link I provided was a 'and' added in the end. So try the address without 'and': http://ftp.hp.com/pub/softlib/software12/COL40129/bi-108860-3/OJ8600_Basicx64_1315.exe

  Let me know how it goes.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet Pro 8600 scans to the computer windows 7

  I am using Windows 7 on my desktop at home for the first time (since a few weeks ago). I got this HP Officejet Pro 8600 for at least a year now, and it was easy scan documents using my Windows XP.

  This morning, I scanned a document on the Windows 7 system, but tonight the icon ("HP Officejet Pro 8600") does not show the scan option. I am stunned. I need to scan more than a few documents and cannot find out how to access this feature. Help, please!

  Hi delphine and welcome to the forums of HP!

  I see you have a 8600 Officejet which seems to no longer provide the analysis option. I will certainly do my best so that he could share with you scanning capabilities

  It's really weird that you get is no longer the option scan so I suggest that you run the HP print and Scan Doctor and see if it finds problems first. If she says that everything out very well we should be able to get an icon on your desktop HP Scan so that you can just open it directly.

  To do this, click the start menu, click programs principally made, click the HP folder, click on the HP Officejet Pro 8600 folder and then right click on the HP Scan, select send to and Desktop. Then, you will see an icon on your desktop that says HP Scan and you don't have to go through the HP printer Assistant longer.

  I would like to know how it goes for you!

• HP OfficeJet Pro 8600 more with Windows 8.1: failure to print double-sided

  Hello

  I recently bought a new laptop with Windows 8.1 software and unfortunately can not print any document double face of any program.  While I can easily print the documents double-sided on other computers running earlier versions of windows, it doesn't seem to be any option to do it at all on my laptop.

  I see that this problem has been resolved with the older versions of windows, but solutions are not easy to follow in windows 8.1. Here are my stats from the printer and thanks a lot for your help!

  printer: HP OfficeJet Pro 8600 Plus

  OS: Windows 8.1

  Connected via wifi

  Hi duneser,

  I understand that you have a problem with duplexing in Windows 8.1. I'll try my best to help you solve this problem.

  Because the printer print double-sided on the lower version of Windows, it may be the software and drivers installed on the Windows 8.1.  I suggest to uninstall the printer software , then using the printer HP install wizard for Windows to install. This tool will search for the right software and drivers to install for your printer.

  Once you have reinstalled here is a document for printing on both sides of the paper (duplex printing) with adjustment steps upwards and double-sided printing.

  I hope this helps, let me know how it goes.

  Thank you

• HP Officejet Pro 8600 more cause the crash

  I have a HP Officejet Pro 8600 Plus, it is usb connected and connected wireless.  Sometimes when I print it (not always) causes a blue screen to appeear and the computer reboots and asks me if I want SafeMode ect.  Anyone else has this problem or knows what could be causing the problem?  I am running Windows 7 Home Premium 64 bit, with a modem cable for internet and a Linksys E1200 Wireless N network connection router enemy.

  Remove the printer from the system and uninstalling all the software.  Download and install the software features and drivers complete form here.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=4323648

  Now install it and try again.

• Error message Officejet Pro 8600 Premium that the drivers for this device are not installed. Code 28

  Printer : Officejet Pro 8600 Premium. model CN577A

  OS : Microsoft Windows 7 Home
  Base-64

  How your product is connected to your PC? : Network

  Description of the problem : in the Device Manager I have an error message with the

  OfficeJet pro 8600 icon - "the drivers for this device are not installed.

  (Code 28)

  There is no driver selected for the item or a set of device information. "I have

  have uninstalled and reinstalled the driver without result. The printer

  seems to work fine.

  Hello

  Yes, I would also suggest a new re-installation of the software.

• HP Officejet Pro 8600 Plus: software the Printer Wizard does nothing and eats CPU

  Hello

  I currently have a problem with the HP printer Assistant software. I use a HP Officejet Pro 8600. Well I uninstalled and reinstalled several times, redownloaded the latest version of the software from the HP site, tried with a wireless connection and a USB connection, but still have this same problem.

  The problem is when I open the printer to the printer Assistant software (scan, definition of printing preferences, etc.) nothing loads and what I noticed is that in the Task Manager, the program is constantly, nonstop to duplicate in the Task Manager and eventually slow down the computer because of the high use of the processor of these duplicates. I can't stop these processes in time compared to the amount of tasks in doubles at this very moment, and the only way to stop it is to restart the computer. I had this problem with Windows 8.1 and so I've upgraded to Windows 10 but exactly the same problem occurs. If I wait long if I get an error (0xc0000142) telling me that I can not load the Printer Wizard, but the process will still duplicate.

  I tried using the printer with other computers, but they do not have a problem by launching the wizard from the printer. I wonder what is happening and why is the Printer Wizard launch multiple neverending himself as tasks on the Task Manager?

  Add to that, printing works fine, it is train to launch the Printing Assistant software that is causing the problem.

  Hello @jellyjr,

• OfficeJet Pro 8600: Where is the HP OfficeJet Pro 8600 scanner software?

  I had to go Mac machines, and when you are here looking for the latest version of the software for this product, I'm only given the opportunity to download HP Easy Start. On the old machine, I got 3 scan from HP and other utilities. I can't find that this software scanner anywhere and therefore cannot scan on this net machine.  Can someone point me to download appropriate software please? Thank you. Here's where I was looking: http://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8600-e-all-in-one-printer-series-n9...

  Found in the Apple App Store, now called HP Easy Scan.  Could make this more clear in terms of support!

• HP OfficeJet Pro 8600 icon opens the screen on the desktop but does not scan option

  HP Officejet Pro - N911a e-all-in-one printer
  Serial number:
  {Removed privacy}
  Product number: CM749A

  When I opened icon HP OfficeJet Pro 8600 I see no lopnger options to select scan or fax from the computer monitor screen and HP printer assistance does not open.  How can I fix it?

  My solution was to delete and reload the software.  I downloaded the software from the HP support site and installed on my hard drive.  It worked.

• OfficeJet pro 8600: cannot install the printer Officejet pro 8600 on work network using HP on Win10 software

  I've recently updated my Surface 3 pro to win 11.  I try to install my printer using the HP installation software.  He worked with Win 8.1. The software has never been able to detect my printer automatically but in the past I could enter the IP address and it would connect.  This isn't the case, when I select wired connection, it just never fails to give me the opportunity to enter the ip address.  I can install the printer with the help of the W11 Control Panel, but the features of scan if the HP (HP printer assistant) software does not work it is frustrating for me.  Help, please.

  Kind regards

  Michael

  I found the solution to this problem.  You just need to run automatic installation wired function twice and then it will ask for the IP address.  Once I did this and entered the IP address, it worked fine.  It must just be an option to start or appear after a failure.  I had to let it fail twice has been confusing.

  Michael

• Printing HP Officejet Pro 8600 stuck in the queue - Wireless Intermittent

  We have a HP Officejet Pro 8600 (CM947A) that we used it for several years without problem.  I use the version of Windows 7 Professional 64-bit.  We have two PC that print wireless.  There were several days of work began to get stuck in the print queue of the printer for both PC to print.  I can cancel the printing of the queue, but the next task will be stuck again.  I print Microsoft Word documents contain a single sentence.  The problem goes away if I restart the printer, but the problem comes back the next morning.  I have re-installed the software print and changed the channel on the router on channel 8 that uses the null in the region.  The printer firmware is up-to-date.  The HP printing software and doctor Scan has not solved the problem. The indicator on the right side of the printer's pale blue wireless is enabled when the problem occurs.  When print jobs are stuck in the queue, I can not connect to the printer by typing the IP address in a browser window.

  This problem has been resolved by the above phone support number.  We have solved the problem by changing the encryption on the router to WPA2 to WPA + WPA2.   The router is a Belkin Wireless G Plus MIMO Router P57746-B.