OfficeJet Pro 8600 - FAX with ATT Ringmaster Service number

I have a phone line with two numbers, the number of the House and with a distinctive ring fax number.  Send/receive works fine and the machine goes to sleep as you wish.

When the house number rings, the machine out of sleep.  Is this supposed to be like this?  Whenever the phone rings of House, the machine out of sleep.

After 5 minutes it falls asleep, as it is supposed to.  I find it odd that she would detect a ring on the home phone number.

Thank you.

PS - HP Support had me change the fax settings even though I don't think they understood what I was explaining to them.  After that I hung on to the top of the support, the machine responded as well the house number and the fax number.  I went back to the settings that I had done, but the machine still pop sleep whenever the House telephone number sounds.

Also, when I turn off the PC, the display on the printer stay on all night.

Someone at - it help with this (these) issues?

Hi LeeSoFL,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

From what I understand, when you receive an incoming call, the 8600 fate of "sleep" mode and no matter if it's just a voice call or a fax. This is perfectly normal. As long as the 8600 is not attempt to return to the call voice then everything works without any problem. For the display remaining throughout the night, you may notice that it darkens. If you are worried about remaining on, try plugging the power cable directly to a wall outlet, if it isn't already. HP printers have built in surge protector and if you have connected it to a strip bar, the printer will not get all the power it needs to function properly and cela might be the reason why the screen stays on all night after the computer is turned off. Here is a document that explains the problems when connected to an uninterruptible power supply/Strip/surge protector power.

Please let me know if you have any questions or concerns.

Thanks for your time.

Tags: HP Printers

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