OfficeJet Pro 8600 is not connecting to my router from 3 BT HomeHub

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• OfficeJet Pro 8600 N911a not connect to the network

  Hello. I hope someone can offer a solution to my lack of connection network printers.

  I followed each step that I can find to understand why the printer is not connecting to the network. Including uninstalling/reinstalling, turn off and turn on all systems and following the steps help diagnosis HP.

  According to "the wireless network test results:

  Wireless: 'PASS '.

  Connectivity: Connected "does not work".

  Network: SSID found 'Pass '.

  Printer compatible with Wireless Router Settings 'Pass '.

  No filtering "Fail" (MAC address filtering is disabled - I double checked)

  Channel 'does not work '.

  Security 'Pass '.

  Help would be very appreciated.

  Thank you for your time.

  Hello

  Try following the steps below and check if this can help:

  http://support.HP.com/us-en/document/c02480179

• 8.1 win and HP Officejet Pro 8600 does not connect

  
  

  Hi Dennis1825,

  I understand that you had a few problems with your Officejet 8600 printing since the upgrade to Windows 8.1. I'm sorry to hear what is happening, but I'll certainly try to help.

  To get a little help with this question, I would like that you can download and run the HP print and Scan Doctor (running for printing of trouble and difficulty in analysis to ensure that it detects any problems) and if all goes well it should be able to solve this problem for us.

  Hope this helps, have a nice day!

• My new HP Officejet Pro 8600 will not analyze superior at 300 dpi of the location of the single document.

  My new HP Officejet Pro 8600 will not scan more than 300 DPI when scanning individual photos on the glass plate. I do not use the document feeder. I use this printer wireless on an iMac and a PC.

  Hello

  You can pass the value of hp scan: launch of the demand application, select the shortcut to scan (PDF or JPG to the left) and change the resolution you want and save.

  This will send down the printer settings. So the next time you scan, the printer uses these settings.

  Good impression.

• HP Officejet Pro 8600: No Wifi connection between the computer laptop and HP printer

  Hi, I just added W10 os for my laptop, I was on os W7, work system very well, my printer is Office Jet Pro 8600, both laptop and printer are connected to my wireless router, but my laptop cannot find my printer, I misplaced my original disc, can anyone advise me on what it takes to please. TIA

  Hi @Rockabilly,

  I was able to locate the software you're looking for, but from your description, not having is not the software may not be the question. I will first provide you with the software, then if you continue to have problems, let me know and we can go from there.

  Printers HP Officejet Pro 8600 Plus and Premium e-All-in-One

  E-all-in-one printer, HP Officejet Pro 8600 - N911a

  Alternatively, you can also download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help users download and install the latest and most appropriate HP software solution for their HP printer.

• OfficeJet Pro 8600: Unable to connect printer OfficeJet after update Win10

  I had my Officejet pro 8600 perfectly connected wireless to Win 7 for several years.

  After the update to Win10, I am unable to connect to the printer. The printer status shows that driver is not available.

  I checked Win10 and Adobe by other suggestions from the forum. both are up to date with the latest version.

  I uninstalled and reinstalled the printer Win10 driver and the download driver HP. None succeeded.

  Run the convenience store Win10 shows that the print spooler cannot be started. He is set to start automatically, but is currently stopped. I can not start it manually, and it does not start after a reboot.

  The fixed! I found the following information on a page of the Microsoft Help forum:

  Thanks to http://www.registryrecycler.com/blog/2013/12/how-to-fix-printing-error-in-windows-8-1/ for the fix.

  Apparently, the Windows 8.1 updates had the same problem.

  Editing the registry is necessary. Make sure that you have a backup of the registry before making changes.

  • Press the keys Windows + R on your keyboard to open the run box.
  • Type regedit in the box run and press Enter to open the registry editor.
  • Confirm the UAC message by clicking on the Yes button.
  • In the left pane of the registry editor, expand HKEY_LOCAL_MACHINE to find the key below.
  • SYSTEM\CurrentControlSet\Services\Spooler.
  • While the spooler key is highlighted, you can navigate the right pane to assign the value DependOnService.
  • Double-click the string value to change the data.
  • The data in the value field should contain the text saying RPCSS, followed by http in the next line.
  • Select and delete the letters http and click OK to save your changes.
  • Leave the part of RPCSS to the value data as it is written.
  • Close Registry of Windows and restart your computer.

• After the restart of mac OS x lion, the scanner hp wireless officejet pro 8600 does not appear.

  The printer works properly from the computer with Wi - Fi. The copy of front button works correctly to print a copy of the document on the scanner. But when you run the HP Scan 3 application, the error message is displayed: scanner communication cannot be established. OfficeJet Pro 8600 [CDD814] is currently unavailable. Make sure that your device is turned on, check the connection and make sure that your network is working properly. If these conditions are correct, restart the device and try to scan the image. After clicking OK, the unexpected fast HP scanning error button appears. Turning then does not cause the parser should appear. Using the system preferences > Print & Scan shows the printer but does not show the scanner. By selecting the button scan in the box dialog does not reveal a scanner.  Device is only 1 month. Help!

  I have connected to the Live cat HP, which has accompanied me through the process. It turns out that I had to delete the printer, then turn off the router and the printer. Reload the drivers from the CD. Reboot the router and the printer, and then run the installation program. Seems the router, "forgotten" on my printer and scanner. Thank you, HP!

• HP Officejet Pro 8600 most not recognized on the network

  I have a Qwest DSL Modem/router that has 4 ports on the back.  I use 1 Port on the DSL Modem/Router to conntect to my NetGear router.  I use 2 ports on the router/DSL Modem to connect my printer HP OfficeJet Pro 8600 Plus.  I use 3 Port on the DSL Modem/Router to connect my Brother MFC-7360N printer.  I do not use 4 Port of Modem/router DSL.

  My NetGear router is used to connect all cable (5) computer in the House.

  I was able to successfully install the software from the Brother printer on all computers and can print on the brother of one of the desktop printer.

  I have the HP printer software installed on all computers, but on WIN XP desktop pc I can not detect the printer on the network.  During the installation process, the software detects that the HP printer and the WIN XP pc are connected to two different routers (DSL Modem/Router is detected as a router by WIN XP pc).  On the another desktop running WIN8 or WIN7, it has no problem detection even if the printer is connected to the DSL Modem/Router, while the PC is connected to the NetGear router.

  Someone at - it some knowledge that why I'm having this problem.  The problem seems to be with the WIN XP pc and not the pc WIN7 or WIN8.

  You run a double NAT scenario, is not good.  Simple correction, switch the gateway (modem/router) in Bridge mode, which disables the functions of router and do just a modem.  Now, connect the Netgear router to the bridge and this have to manage all of your Wi-wired connections and.

• More OfficeJet Pro 8600 - Apps error - "connection error".

  Hello

  Newbie question maybe, but it made me a bit puzzled.

  I have a HP Officejet Pro 8600 Plus on a wired connection to my router/ADSL modem from the sky, using a static IP address.

  When I go in Apps he pulls the bottom of the list of Apps installed OK, but when I select one from the printer control panel it trying to connect, and then generates an error.  I don't see a place that I have to configure anythign.

  I have a woerkign hp ePrint Center account, ePrint works (finally!) when I send docs to my address email eprint, and also via Google Cloud Print and Apple AirPrint.  While it's not ruining my life, I would like all the functions of the printer to work :-)

  I can print to a network folder, as long as it is on a PC, even if my SIN, it will not print to for some reason, but I guess that's another question :-)

  Any help is greatly appreciated!

  MF668

  Hi MF668.

  Try to define an alternative DNS and check if that can help you:

  1. Tap the wireless on the top of the screen of the printer and look for the IP address is.
  2. Access to the IP of the printer through the web browser on your PC.
  3. Click the network tab.
  4. Under Wired click IPv4.
  5. Under the DNS Configuration, select manual.
  6. Set the address preferably as 8.8.8.8
  7. Set the e-mail address alternative as 8.8.4.4
  8. Click on apply to confirm the change.

  Now, turn the printer off and turn it back on and check for the difference.

  Shlomi

• Google cloud print for officejet pro 8600 - could not get information at hp printer.

  I just bought a new of OfficeJet Pro 8600 today. Everything seems to work perfectly except for the Google Cloud Print connector. I can print of AirPrint, as well as e-mails to the address hpeprint.com, but when I try to record using the google site, I get the error message "could not pass information on HP printer.

  The printer is connected by ethernet wireless and it seems to work find out otherwise. I have no restrictions that can send print jobs and I changed the email address for hpeprint.com several times, as suggested in other forum threads, but it can never connect to the Cloud Print service. I'm at the level of the last firmware listed on the HP website. I tried to open the connection of several PC if several web browsers though.

  It was an important factor in the purchase of this printer. Help someone?

  OK, nothing is different tonight, but it just worked. I had just opened a chat to HP support and he gave another chance just to confirm, and I came to the page "registration successful". Prints crossed chrome without any problem. I made no changes to the printer, PC, or network. So, the best advice I can give is - it wait a few days... If all goes well, he continues to work :-)

• HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

  Text & images on lower 1/3 of the pages do not print on my 8600. I believe that I have updated the printer drivers and my laptop HP dv7 Envy.  I think I checked all the settings - however, the problem persists. Any help would be appreciated.

  Hey @gmi7envy,

  Thanks for posting in the Forum from HP Support.

  I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

  I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

  Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

  Uninstall your printer

  • Press the Windows key + r
  • Type of control panel and press enter
  • Click on programs and features
  • Select the driver for your printer from the list, and then click on uninstall.

  Remove temporary files from your PC:

  • Press the Windows key + r
  • Type %temp%, and then press enter
  • Press Ctrl + a to select all files
  • Press Delete
  • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
  • Empty your trash at the end.

  Download the printer Installation Wizard

  Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

  Thanks for posting in the Forum from HP Support.

  Have a great day!

• OfficeJet Pro 8600 does not scan full page legal-size

  I have seen this question several times in these forums, but solutions do not apply to me - I can not find the applications or the settings or patches do not resolve the problem. I am running Windows 8 32-bit with a HP Officejet Pro 8600. When you scan a legal size document, the entire page is not scan, even when I select a custom size. The bottom is cut roughly where a letter size page would end.

  If you respond with a solution, please be very specific, i.e. If you say "Control Panel", you mean the control panel of Windows 8 or the small touch screen of the printer itself? If you want "pull me up to the HP application", please say that the we - there are several installed on this computer, and I've tried them all.

  

  Thanks in advance...

  In fact, the problem was located. I is broke and finally called HP support. It turns out that, contrary to the information that I have seen elsewhere, legal size paper MUST be analysed the ADF, not the dish. You can see a white band across the plateau where the search starts. The dish is physically unable to accommodate legal communication. Once the original is loaded in the ADF, the size of the document options now include legal communication.

• HP Officejet Pro 8600 - do not install scanning software

  Hello

  I bought a HP Officejet Pro 8600 more and the software in the box was for Window XP or Windows 7, I am running Windows 8.1. I tried to download the drivers from the wensite of HP, but I get an error message saying: the file is corrupted, or when I click on the e button to download nothing happens.

  I am currenlty printing using a USB cable but I need to scan documents, can you please help?

  Thank you

  Helen

  Hi, give the HP printer to try the Setup Wizard. (link)

• HP Officejet Pro 6830 does not connect to WiFi

  I got the HP Officejet Pro 6830 for 6 to 9 months, it has been great to work wireless any time.  Three nights ago, we had a power outage, now the printer will not connect to the wireless router.  He sees the SSID, but when I enter the password, it says that the password is incorrect.  I use an ARRIS Cable Modem.  Any suggestions?

  Hi @CWoodland ,

  I see that you are having problems with the implementation of the network again for the printer, you receive a message that the password is incorrect. I would really like to be able to help solve this problem.
  
  I would check the network on the Mac password, to verify that the password is entered.
  How to find the password WEP or WPA key for your wireless network.

  You may need to restore the default settings of the printer, and then try again.

  Go to configuration, network configuration, restore the network settings.

  Then run Wireless screen of the printer configuration wizard again.

  Go to installation, configuration, wireless settings, the Wireless Setup Wizard.

  If you need help, let me know.

  Have a great day!
  Thank you.

• This officejet pro 8600 is not duplex scan size of different pages, only the size of page letter

  I have a desktop hp jet pro 8600 and printer. My original printer scanned pages front and back of different sizes, the printer stopped scanning properly and I replaced with the same model. Now, this printer can not scan other than letter size paper. I can only scan two-sided letter-size pages! The reason why I bought this printer has been for its scanning capabilities. I talked to support HP they said it scans only some dimensions of the page in duplex mode. Please HP DIFFICULTY this problem and give your customers the ability to SCAN RECTO VERSO DIFFERENT SIZES of PAGE. I've been with hp for many years, printers, laptops and a computer

  Message reads

  "The document feeder only supports analysis for some sizes of paper double-sided. If your original is too long or short, use the scanner glass.

  HP I'm supposed to use glass scanner page-by-page, I bought a officejet pro for special to spend less time scanning features manually. I wonder what the reason for this restriction of page size, it worked on my previous printer.

  I solved this problem without downgrading the firmware to version CLP1CN1232AR.

  I downloaded and installed HP Web Jetadmin to do this (www. HP.com/go /webjetadmin). Then, I followed the instructions on the manual (http://h10032.www1.hp.com/ctg/Manual/c01943164.pdf) to activate this option.

  The image I used was obtained on the HP ftp site: ftp://ftp.hp.com/pub/networking/software/pfirmware

  The name of the image is: ojpro_8600_n911_g_n_1232A_09272012.ful.rfu

  Now, I can scan both sides of the legal size.