OfficeJet Pro 8600: message "problem with the printer or ink system.

Similar Questions

• HP Officejet Pro X476dw. Message: problem with the printer or ink system. 0xc6fd0213 error code

  HP Officejet Pro X476dw purchased June 2013.  Windows xp operating system.

  Printer does not.  In a "print order" function, by modem or button copy to printer, gives me the error message: the printer failed.  There is a problem with the printer or the ink system.  0xc6fd0213 error code.

  Sometimes spits out a blank sheet of paper.

  Hi people, as @Bryan_P has said - Please contact the HP support by phone on this error message. The below listed phone numbers...

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Can you please post back to let us know how you go?

  Thanks, Ciara

• HP Officejet 6600: problem with the printer or ink system

  I have a HP Officejet 6600. I replaced the black cartridge with a new HP black ink cartridge. This message keeps poping up, there is a problem with the printer or ink system. Turn the printer off, then on. If the problem persists, contact HP. It gives me as two solutions. Solution 1: Reset the product. Turn the product off, and then unplug the power cord. Plug in the power cord and then press the key to activate the product. I've done this three times. Second solution: contact HP support note the error code provided in the email (I looked and it does not give me one) then he says, supported to contact Hp. go to: www.hp.com/support. Needless to say that this message keeps appearing on the screen of the printer and I can't do anything with the printer. Can anyone help with an idea? Please, I beg you.

  Hey @popcorn101,

  Welcome to the Forums of HP Support!

  I understand that you get the error "printer failure: there is a problem with the printer or ink system' on the front panel of your HP Officejet 6600 e-all-in-one printer.". Thanks for the troubleshooting steps that you received before reaching out for support, including. Right now, you have completed all the troubleshooting steps available in your efforts to solve this error in accordance with the document of support here. The failure itself is probably due to a failure of the print head. The print head is the part that the cartridges will fit. It controls the "reading" of the cartridges and put the ink on the page. If the print head does not, then the printing within your product system has failed. In this model of printer print head is a non-replaceable. Therefore, the resolution is a replacement of the entire unit.

  I highly recommend at this stage that you contact our Technical Support telephone queue for discover hardware replacement options.

  HP technical support are available by clicking on the following link:

  Contact HP support

  (1) once the page opens, please select the country in which you are located. Then, enter your HP model number on the right.

  (2) choose the 'Contact Support' tab at the top and scroll down to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click on the 'Show the Options' icon in the lower right.

  (4) Finally, scroll to the bottom of the page and select 'phone number.' A file number and telephone number will now fill for you.

  I wish you good luck going forward with this!

• OfficeJet 8600: HP OfficeJet 8600 'problem with the printer or ink system '.

  We have replaced the cartridges (with HP) and now we can print only about 1/2 a page, sometimes 1 page-, then it displays an error, "There is a problem with the printer or the ink system" and the printer should be set and to continue...

  We bought new (2nd series) of the ink cartridges and the same behavior exists.

  It seems to point to a new print head - but those who are more expensive than a new printer.

  Are there other measures I could take to try to resovle?

  I can't find scraps of paper (ie: torn, jam, etc.), nor any excessive ink any where - everything seems pretty clean.

  I removed the print head and cleaned the contacts.  I cleaned the contacts on the ink cartridges. I ran "Clean print head" in the Tools menu (which results in the same error)

  

  There are sometimes up to 3 of these messages "stacked."

  It is died regardless of what was asked of it... ie: print from netowrk, printing via usb, copy color, copy b & w, etc..

  Hello @jassing,

  Thanks for posting in the Forum from HP Support.

  I understand that you are experiencing a recurring error state in your HP Officejet Pro 8600 e-all-in-one printer.  I want to help you with this.  While it is clear that you have tried most of the recommended troubleshooting steps, I have some additional suggestions that might help.

  HP article presents common troubleshooting steps in order.  You can give these another shot before trying the more intensive step that I have in mind.

  If you have tried all of the above and your problem persists, click here to check the status of your printer warranty.  If your printer is currently under warranty, please call our technical support in 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  If your printer is NOT IN WARRANTY, try the following:

  Get ready to clean the print head

• HP officejet 7612: "There is a problem with the printer or ink system". That is the message, no error code.

  "Is there a problem with the printer or the ink system". The error message. Without error code. Original cartridges.

  HP has a center of service to Puerto Rico, where I live?

  Please tell me there is a solution for this problem.

  In the paper here troubleshooting steps can help resolve the printer ink system message justify Officejet 7612.

• ERROR MESSAGE HP6700 - PROBLEM WITH THE PRINTER OR INK SYSTEM CONTACT HP

  I JUST BOUGHT A HP OFFICEJET 6700 (LESS THAN 1 WEEK), THE PROBLEM OF PRINTER OR INK SYSTEM MESSAGE, TURN PRINTER OFF THEN WE IF THE PROBLEM CONTINUES CONTACT HP. IS DISPLAYED ON THE PRINTER SCREEN. I DID EVERYTHING SUGGESTED, AND MORE MORE, BUT THIS CUSTOM MESSAGE CLEARLY.  ALL DIAGNOSES OF THE PRINTER THE PRINTER IS FINE.  THE OPERATING SYSTEM IS WINDOWS 7.

  Mahamoud,
  Your article made a walkthrough basic troubleshooting, ending with the question if the print head is repairable. Because it is not on the 6700, the article isn't really the problem.
  
  Here is the solution I found to this problem:
  I discovered that eliminating all ink cartridges allows the printer at startup (although there is a message saying the missing print cartridges).
  Putting the cartridges in a binary regression revealed that the ink has been bad. (In my case, I only got the message of failure/printer ink when the yellow cartridge was in the printer).
  Replacement of the restored cartridge the printer functionality.
  That's the good news.
  Now the bad news: for HP.
  The generic error message indicates a failure with the printer or the ink system. No differentiation. With the electronics in the cartridges (that the client pays a high price for), looks that HP could not understand how to indicate a cartridge problem. This error message is not only unnecessary, but misleading. The printer indicates only a power reset and then contact HP. There is no indication that he might be a cartridge problem, not to mention what cartridge has failed. By the way, my customer encountered this problem when you replace the color cartridges. The cartridge failed was a new replacement.
  All of the web enabled features, fax, scanning features, print included with this printer are not very useful if the user can't get the dang thing to print.
  Another problem with this printer, is that, even when you only print in b & W, the printer uses little color (ostensibly make Blacks more "BOLD"). Then, finally, a color cartridge will go low or empty, even if only B & W printing. And guess what, you can't continue to print n & B if one of the color cartridges are out of ink. Thus, HP... How is this useful printer in an office environment, where most print tends to be B & W?

  (I would add; the solution in the message of failure/printer ink cartridge cannot fix your problem if, in fact, there are a few default printer. But if the problem is in the ink system, then the troubleshooting cartridge can help you).
  I have posted similar comments on Amazon, for this printer, in the subject line: shame on you, HP.

• "Failure of the printer: there is a problem with the printer or ink system" message

  I get printer error message on my printer Officejet 6700 Premium.  I'm on a Mac OSX 10.9.2.

  I have reset the printer and I tried to update the firmware by the instructions, but he tells me that the device is busy and won't.  The printer is out of warranty but was hardly used - less than 200 printed pages - UGH!

  What can I do else?

  Hi Embie2014,

  Thanks for letting me know you are using the HP cartridges No.

  HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridge not HP, or filled HP cartridges. If you use genuine HP, the following cartridges no could not solve your problem of print quality.

  A "cartridge problem," "ink cartridge failure," or "Incompatible cartridge" Error Message appears on the all-in-one.

  Printer cannot print black ink or color ink or prints blank Pages.

  This document explains how to clean the print head.

  Thank you.

• OfficeJet Pro 8600 Plus: is the Officejet Pro 8600 wireless compatible with the new standard AC dual routers.

  ISP is the Modem upgrade to DOCSIS 3.0 model. My current router, Linksis E 3200 is not fully compatible with the new modem, I have to upgrade to a model of AC Smart WiFi dual band.

  The wireless in this 8600 printer is compatible with the standard AC. If this is not the case, can it be upgraded via download to make the wireless compatible. Top of my head I have think.

  The wireless connection in the Officejet Pro 8600 is compatible with 802.11n connection on the 2.4 Ghz band.  Check your new router (or candidates for a new router), most routers AC will be also in charge of N connections.

• HP Officejet Pro 8600 more: problem with HP Officejet Pro 8600 more light

  As soon as I turn on my printer after some time one get a short flash printerscreen code: B84D7A4. Subsequently, I get the massage that I have to powerdown the printen and turning the power on again. This repeat hisself without end. If I disconnect the network cable from the printer starts normal. As soon as I connect the network cable, I get the same error code.

  If I connect to another network port, I have the same problem.

  Who knows the solution for this.

  I can still print via USB cable in. But I don't get the option to the printerscreen: SW update.

  Greetings @HPofficejetPro,

  I saw your post about the problems you are having and I can find some things that you can try.

  Have you tried another ethernet cable?

  The same thing happens when you connect with a USB cable?

  HP regularly publishes updates of firmware that can also correct the problem you are experiencing. With the USB cable is connected, you can click on this link to download the firmware update for the. HP Officejet Pro 8600 more e-All-in-One Printer - N911g.

  Is the printer connected directly to a wall outlet or a surge protector or a power bar? We want to connect it to a wall outlet so that we can eliminate the source of energy as the primary cause. See this document for more information on the problems when connected to an uninterruptible power supply/Strip/surge protector power (Note: this document is not limited to printers Laserjet.)

  Please let me know the results, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• OfficeJet Pro 8500 a - problem with the wireless radio

  First of all, I'm sorry for my bad English. I hope that you have little imagination when reading. I'll start to describe the problem and the lower list, I hope, all the relevant information you need to help me.

  Yesterday, I bought a brand new OfficeJet Pro 8500 has.

  Since I have found a little bit of my computer and my router I configure for wireless connection.

  All whent fine, the printer connected to my WIFI network without any problem and I was able to do a scan using the HP scanning software. How ever, when you try to scan a document nother directly after the first that did not work. I got an error message on the computer telling me that the computer could not connect to the scanner and it could be caused by the firewall. I also tried to print a word document, but it seemed that the document could not be sent to the printer during the observation of the State of the printer. Finally I gave up the print job and began to study the problem.

  By using the service to help in the HP software that I did all the things he suggested me to do. I have disabled the firewall, open TCP/UDP ports, restarted the router, the computer and the printer in different combinations, nothing worked.

  All the while the printer was connected to my WLAN, indicated by the State of the network printer and the router. I was about to give up but thought I should try only to disable and enable the transceiver wireless in the printer. To my surprise this solves the problem. I was in a position of scan and print documents.

  Today, after work, I tried to do another analysis, and the same mistake was present. Once more I did magic with the wireless radio and it has temporarily solved the problem, but he came back a few minutes later.

  Summoriz, the error can always be corrected by disable and enable the radio wireless, but after some time (a few minutes) the error returns that it self.

  I played a bit and discovered that it is possible to access the built-in Web server during the error. Not all functionality of the EWS seems to work perhaps (it's OK) but I can't among many things has see the State of the network and I can even do an analysis using the integrated Web server.

  I tried to reconfigure the printer using the printer setup wireless and also after a reset of the printer and it does not help.

  I hope someone on this forum knows a solution to my problem.

  Useful information:

  Computer OS: Windows 7

  Router: Thomson TG784 (I have an internet connection, phone and TV provider and this box takes care of this)

  Encryption: WPA - PSK

  WLAN: 802. 11 b / g

  No filtering MAC or SSID hidden

  Other devices on the network are two mobile phones and a Motorola Xoom Tablet

  Printers, IP address: 192.168.1.81

  Firewall: WIndows (the router is disabled)

  Concerning

  Thord

  Problem solved. Reinstalled the PC s/w has little time and finally he solved the problem.

• Error message 6700 - problem with the printer or ink

  
  

  There is a document with steps to help solve this type of printing errors.  Click here to access the troubleshooting document.

  If you have done all the troubleshooting steps, and the error is still present, the printer has developed an internal material condition.  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  Technical Support case HP formula call: https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=us&dlc=en&lc=en&product=5061082

• Failure in the printer or ink systems

  What can I check after checking the unit ink and printhead on my printer IPSR 8600?  Get the error message 'problem with the printer or ink systems' have checdked ink cart. and print head.  All seem good.  Where should I go from here?

  Hello

  You have followed the steps in the link below.

  http://support.HP.com/us-en/document/c03096304

• HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

  I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

  It is said:

  "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

  I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

  HP Officejet Pro 8600 +.

  Product number CM750A
  Sequence number {content removed}
  Not under warranty

  Please notify.

  I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
  http://goo.GL/BXDFf
  
  It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

• HP Officejet 6600 Guard giving the message there is a problem with the printer or the ink

  HP Officejet 6600 Guard giving the message there is a problem with the printer or ink. We have already tried to turn off then, have you tried unpluging and nothing works

  OK so I solved my problem normally my printer tells me what was low on ink im although there no and homesick, that I had to replace an ink catrige and his works now

• Connected HP - 'problem with the printer '.

  Having not used the 'Apps' on my HP Photosmart 7520e for awhile I discovered that my printer is recognized on logging in HP ePrint, as "one line", but here's a yellow Triangle telling me 'problem with printer.

  My printer functions ok but if I try to use an application (I tried to print the calendar), I get the message "unable to connect to web services. "Cool Internet access and try again.

  I tested the printer by sending a test print of my Tablet and that works fine but Apps simply do not seem to recognize a web connection.

  Quite simply... Out there!

  Hi OnnaBugeisha,

  Thank you for being a member of the community of HP support.  I understand that you are unable to get the applications to connect from the front panel of the printer and you get a message "Problem with the printer" in connected HP.

  Connected HP sometimes gives a false report that there is a problem not specified with the printer. HP has been able to reproduce the error.  If there was a genuine mistake, the message would point to the problem (low on ink, paper, etc). Unspecified error message does not prevent you to use ePrint.

  Regarding applications is not enabled on the front panel of the printer, HP is aware of the problem and working on a solution. It is recommended that you have your updates of product set to automatic on the front of the printer in order to receive the update as soon as it is available. If you wish to discuss with a phone support agent, please call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region.  If you do not live the USA/Canada region, please click the link below to find technical support for your country/region number.

  Hewlett Packard technical support