OfficeJet Pro 8600 N911a not connect to the network

Hello. I hope someone can offer a solution to my lack of connection network printers.

I followed each step that I can find to understand why the printer is not connecting to the network. Including uninstalling/reinstalling, turn off and turn on all systems and following the steps help diagnosis HP.

According to "the wireless network test results:

Wireless: 'PASS '.

Connectivity: Connected "does not work".

Network: SSID found 'Pass '.

Printer compatible with Wireless Router Settings 'Pass '.

No filtering "Fail" (MAC address filtering is disabled - I double checked)

Channel 'does not work '.

Security 'Pass '.

Help would be very appreciated.

Thank you for your time.

Hello

Try following the steps below and check if this can help:

http://support.HP.com/us-en/document/c02480179

Tags: HP Printers

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