OfficeJet Pro 8600: Officejet Pro 8600 unspecified on the laptop

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• HP Officejet 4500 installs wireless on the laptop Windows 7 computers 2, but not on the 3rd

  Help a friend to a printer with the HP all-in-one Officejet 4500 problem.  Although it has been installed on the laptop of the wife of my friend, he would never print.  When pointing the mouse on the icon of the printer the printer and the devices page, this would indicate that the printer is offline.   It was not the case.

  I used the disk supplied with the printer to install wireless on their other two laptops of W7 and installed with a wired connection on their tour of W7.  The printer properly on all PC functions.

  I used the uninstall level 4 OJJ5700 washer 8 HP utility to remove any trace of the product of his laptop and then again used the disk to install the printer.   As with the other 2 laptops, I selected a wireless connection, but unlike the other 2 it finally gives me a msg that the printer is not found on the network.  Then it prompts me to temporarily connect the laptop to the printer with the USB cable, saying that once it finishes the installation of the software, that we can then make it wireless.  It never ends install even with the cord.  I went through this process twice, and both times it sitting there on the stage of configuration for an hour more before I killed the task.

  The printer is sorta installed on the laptop, because it allows to print with the cable, although the name of the printer has a. TMP extension in the devices & Printers.

  All laptops are connected to the same network.

  Anyone who has never met this before and come up to the top with a solution?  The laptop seems to work otherwise beautifully, although I suppose it wouldn't hurt to run a full scan of Malwarebytes.  I never really knew the problem, it's viral, but I just ran out of time today before that I could make sure...

  Hi boweasel,

  Please confirm the steps for me. At this point, you did all the steps of troubleshooting of the printer, which should solve the problem. At this point the printer works with two other computers, it seems it's something with the operating system on this computer. I suggest contacting the manufacturer of the laptop on a recovery or disturbances to the OS.

  Please let me know if you are able to install and impression after working on the operating system.

  Thank you

• Publisher cannot connect printer wireless Officejet 6500 has E710e and the laptop over the network

  I just changed my ISP and moved to British Telecom, who sent me a new router. The new service is in place and working well and I reconnected my Officejet 6500 a E710e CN557A to the wireless network. But I can't connect the printer to my laptop no matter what I try. I have uninstalled and reinstalled the printer on the laptop using the original CD and then updated to the latest drivers. I even reset the printer to default and then network related setting before attempting to connect the portable computer whose IP address of the printer without success. My laptop OS is Windows 7 32 bit and the printer is just over a year. He worked like a dream with the old wireless network.

  I have already downloaded on my laptop HP - HP Print and Scan Doctor diagnostic tools and troubleshooting network printer connection. Printing and scanning doctor can't see the printer and I followed the instructions of troubleshooting without success.

  Any help and advice would be much appreciated.

  If it is a BT Home Hub, they don't play well with HP wireless printers.

  You can try this - remove all instances of your printer in Control Panel > devices & Printers. Then:

  1. make sure the printer is on and connected to your network. Verify that you can access the printer's internal web page by accessing its IP address before continuing. Get his IP address for a network Test printed on the front of the printer.
  2. click on > start > Control Panel > devices & Printers.
  3. click on add a printer
  4. Select local printer
  5. Select create a new port and select Standard TCP/IP Port, and click Next.
  6. under device type, select TCP/IP Device. Under the name of host or IP address, enter the IP address of the printer. Click Next.
  7. Select Hewlett-Packard in the list of manufacturers and select and select your printer model. Click Next.
  If your printer model is not in the list, then select disk provided, browse the CD that came with your HP printer and select the first file begins with hp and ending with INF. click Open, then OK. Select your printer model. Click Next.
  8. If prompted, use the driver that is currently installed.
  9. He will ask the name of the printer - enter a new name or use the one existing. This will be the name of the printer that you select from other applications.
  10. we may ask you to share the printer. Choose No.
  11. the printing area of Test Page is displayed. Go ahead and print it out.
  12. click on finish.

• HP Officejet Pro cannot install on the laptop wireless

  Try installing a new HP8600 ProPlus.  I configured the wireless to the printer, and it is connected to my wireless network, has an IP address and an intense sound signal.  When I try to add this printer to my laptop (I tried now many laptops), it can not find.

  I uninstalled the driver software and downloaded from the HP website - reinstalled, etc..  I rolled power the printer itself.

  I see a lot of posts on this problem, but you see not all the good answers.

  I worked today with HP technical support.  We ended up having to change the channel on my router 1 to 11.  Once we did that, I was able to connect to the printer.  Once this is done, I was also able to connect from my iPohone via AirPrint.

  YAY! 1

• OfficeJet J6480 how to stop the HP Solutions Center opens automatically on the screen?

  Printer Officejet J6480, Vista, connected to the laptop cable AND Wireless may be also (not sure wireless).

  Always after that laptop starts upward and often while on Internet - the HP Solutions Center program opens automatically.  It passes through the small boxes asking to install with CD, etc opening.  I stop them and then Solutions Center opens in any case.  This happens in all work on laptop.   And especially, even if you use the printer manually.

  How to disable?

  I realize it may have something to do with the configuration and use of the cable linking the two...

  (My setup is very sensitive and was having too much difficulty with the fax configuration.  Always of the problems there, too.)

  Any ideas?

  Much appreciated!

  Hi HP-CompaqPC,

  I understand that you have a J6480 Officejet which continues to run through the installation of the solution Center whenever your computer starts up. I'm sorry to hear that, but will definitely do my best to help you.

  I would recommend that you download and run the HP print and Scan Doctor and he should be able to identify what the problem is and make some suggestions on how to fix it.

  I would like to know how this happens, have a great day!

• HP OfficeJet Pro 8600: HP OfficeJet Pro 8600, connected to the local network but does not print a printer on the same LAN

  HP OfficeJet Pro 8600, connected to the local network but cannot print printer on the same local network.

  Work tried fixing it but all attempts fail.

  Firewall disabled.

  Printer recognizes the router's LAN.

  Was also pointed out that the port does not communicate, can not remove it; Cannot add another...

  Printer does not print.

  How can I fix?

  Hi @AnnisMonadjem,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print to your printer HP Officejet Pro 8600. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  When you say 'LAN', are you referring to the network or you try to share the printer on the network?

  How is the printer connected? (Ethernet/WiFi)

  If you have noticed that the port is causing problems, please download and run the print and Scan doctor, it will be probably diagnose and fix the problem you are experiencing.

  What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

  HP has several Officejet Pro 8600 series.

  What is the name and the product number of your printer? How can I find my model number or product number?

  • Update the firmware of the printer.
  • Don't hide the SSID (network name).
  • What type of encryption are you helping? HP recommends WPA and WPA2.
  • You have a double router broadband? Make sure that the two groups were not the same network name.

  If the problem persists, you may encounter an IP address conflict. It's a good idea to assign the printer a static IP address outside your DHCP range. For example, some routers default DHCP is located between 192.168.0.100 to 192.168.0.200. So, I would use 192.168.0.232.

  To assign the static IP address, use the following steps as a guide.

  • Print a Page of Network Configuration menu of the printer front panel. Note the IP printer. IPV4 address
  • Type the IP address in the browser to bring up the SAP.
  • Choose the network tab, then wireless on the left side, and then select the IPv4 tab.
  • Select Manual IP.
  • Enter your IP address manual (192.168.0.232)
  • Enter 255.255.255.0 for the subnet mask, except if it is different.
  • Enter the IP address of your router that sits on the Network Configuration Page) for the default gateway.
  • Please, click on manual DNS server. For the preferred DNS Server Manual please enter 8.8.8.8 and the Alternate DNS Server Manual, please enter 8.8.4.4.
  • Click on apply.
  • Restart the router, the printer and the computer.
  • Test printing and scanning.

  If the problem persists, download and run this patch rollup: resolving printing issues in Windows 7 and Windows Server 2008 R2

  • Try printing and scanning.

  In addition, if you are still having problems try the steps in this guide, HP printers - "offline" Status Message printer (Windows 7).

  Continue on, if the problem persists.

  Important!   Delete the temporary files and folders by using the disk cleanup utility

  1. Open the disk cleanup utility:

• OfficeJet Pro 8600: I opened the paper tray; now, he will not go back and will not go out. He's stuck.

  OfficejetPro 8600: I opened the tray paper.  Now the tray won't go back and won't go either.  It's coming out about 6.5-inch printer is currently a big paperweight.

  My 'solution' in 2012 had to take printer to Best Buy where they replaced my printer that was a few months old at the time.  I had no other problems in the last two years with the status bar.

• OfficeJet 8600: scan of the computer does not work on mac officejet yosemite 8600

  I tried the fix in the forum for the officejet which will not sweep with yosemite.    I used the driver for 8600 officejet Yosemite.   I restarted the router, computer and printer.  I also struggle with the print function.  Every day, I have to turn off the printer market to find the computer.  I have a macbook pro computer running OS X 10.10.2

  It's very frustrating!  Help, please!  Thank you!!

  Hey there @texasjane!

  Thanks for posting on the HP Forums!

  I should be able to provide assistance with the issue between you and your Officejet 8600 scan Mac OS X 10.10. You mentioned that you have already installed the full features of HP Officejet 8600 software but still have no success.  Your also get some printing problems.  The Mac indicates that the printer is offline when you try to print?

  Its possible that an update is available for the Mac on the HP software.  I recommend checking the Mac to make sure it's his print more up-to-date and scan drivers.  To check the updates simply click the Apple icon in the upper left corner of the screen.  Once your in the Apple menu, select App Store.  Within the App Store, you can click updates at the top of the window.  Check and install the HP updates that may be available.

  I suggest try to analyze using one of the construction in Mac as Capture of Image applications.  If there are problems with the HP on Mac 10.10 software then you may be able to bypass them with Image capture.  Image capture may be located in your Applications folder on a Mac.  You can also find it by linking the Image Capture in the Mac spotlight.  Spotlight is the magnifying glass at the top right of the screen.

  If please, after back and let me know how it goes!

  I hope this has been helpful!

• OfficeJet Pro X451dw (CN463A): updated the Firmware says X451dw "EC Firmware Updater does not contain updates for your device."

  I'm trying to update the firmware on my HP Officejet Pro X451dw (CN463A), but the firmware update fails with the error "This Firmware Updater does not contain updates for your device." More precisely:

  1. With the help of EWS, I confirmed that my current firmware is very old (it lists the firmware version of BWP1CN1315FR, which means 1315FR, right?, dating almost the time I bought the printer about 3 years ago).
  2. I downloaded the firmware ("OJP_X451dw_R1640A_updated.dmg") was last updated, copied 'HP Firmware Updater' in /Applications and then he ran.
  3. It shows my printer in the Device Discovery list. I selected and clicked on continue.
  4. He thinks for a while, displaying "recovery information...". »
  5. After a wait of 30 seconds (approx.), it displays "EC Firmware Updater does not contain updates for your device."

  Any suggestions?

  You're welcome @justkwin.

  Here is the utility of a Mac computer:

  FTP://g4u0180.Houston.HP.com/FTP4/pub/softlib/software13/printers/pentane/OJP_X451dw_R1548A.dmg

  Kind regards

  Shlomi

• HP Officejet Pro 6830: Cannot use the menu on the printern

  Hello

  I just got a new 6830 Pro Officjet installed. The printer works fine, but I'm not able to use the menu on the printer. When I choose an option, opens the printer option, but within two seconds, it goes back to the home screen. Analysis and making copies is impossilble at this time.

  I already checked the firmware version and it is up to date. Does anyone know how to fix this?

  Kind regards!

  Hi @Mirella1

  I'd love to help you with your Officejet 6830. I understand that the front plays tricks on you.

  You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

  In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

  ↑ This is not limited to the Laserjet printers.

  If the printer is already connected to a wall outlet, or if you move and the problem persists, since you have already activated the firmware updates, I suggest that we call. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

  HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  I hope this helps.

• OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards.

  OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards. How to change so when doc is printed can be read like a book?

  I don't know where to find and change settings.

  can you please help?

  Thanks in advance

  Anna

  Anna

  There should be an option in layout to "Flip on long edge" or "return on the short edge.  Change this setting to change the orientation of the back page.

  If this does not resolve the problem that, please indicate what operting system you have and the number of exact model.

  

• Use of printer OfficeJet Pro 8500 crashes with the message "printer busy."

  I have a HP OfficeJet Pro 8500 (909 a) that connects wireless as well to the Terminal Airport and the MacBook Pro, but when you try to print from the MacBook Pro (running OS X Tiger 10.4.11), MacBook Pro print job displays a message "printer is busy, try again in 30 seconds".  Network is configured with DHCP router 10.0.1.1 (gateway) with printer to 10.0.1.2 and MacBook Pro to 10.0.1.3.  MacBook Pro can traceroute and ping gateway and printer, the network printer in the test passes.  HP software is installed and running by USB cable between the printer and the laptop.  No idea why the print job hangs after running?  HP printer was installed from preferences Print & Fax as an IPP printer.

  Hello

  Try to add the printer to print & Fax HP Jetdirect-taking rather than PPI, then check all difference.

• OfficeJet Pro L7590 show me the error on the LCD screen mini printer 'rear access panel is open.

  Hello

  OfficeJet Pro L7590 show me the error on the LCD screen mini printer 'rear access panel is open. How to fix Ica?

  Operating system is windows 7 but I do not connect to the PC again

  Please Help me ASAP

  Concerning

  Check the document I linked below. Let me know if it worked or not.

  http://support.HP.com/us-en/document/c01626835

• OfficeJet 4630: Can not find the Option of Scan OCR

  Installed software for a Windows laptop and if I open the program "HP OfficeJet 4630 Series" / icon on the desktop I can choose the option of OCR of the category of analysis. With the Macbook Pro, I'm on now, I don't see anything like that. There are several programs of HP in a HP folder in the "Applications" folder but none resembles the Windows prorgram and none allow me to scan with OCR option. Where this option on a Mac

  Thank you

  VFN

  I talked to a technician and solve the problem.  For some reason any scanning HP app was not showing in the Mac Applications folder, which it is now. What I don't understand is what OCR really means because I just saved a scanned in the rich TEXT format document and it is editable. It wasn't always the case I think that scanning an image required OCR technology so that it can be modified according to me. So what is the point of the OCR now if it appears as saving an image as a RTF (or other format that I suspect) allows for editing?

  Thank you.

  Sorry for the double post and I check this thread as resolved, although I'd love to hear my understanding of confusion OCR addressed.

• OfficeJet k5400 prints then all the lights light up yellow, power down then turn on printer resets loan

  OfficeJet k5400 prints then all the lights light up yellow, power down then turn on printer resets loan. It's all new HP Officejet pro 8000 to had the power to issue even down to reset.

  Looks like the power module is out. It's the black brick in the power cord. The only way to replace it is to contact HP, but before you do that, try to reset the module. The document following the link will guide you through it. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  The printer will not turn on or respond

  HP Technical Support call case form