OfficeJet Pro 8600: Officejet Pro printers 8600 and device Fax icon missing

The OS devices and printers 'used' to include a separate icon for separate fax and printing to this printer. However, now (for some reason), it only shows the icon of the printer. If you right click on the printer icon various actions show actions for the printer or fax. In addition, the fax feature appears correctly in applications Print dialog boxes. It seems to be without loss of functionality.

I deleted and added to the device, but there is always a single icon. I know that I could reinstall the device to download completely, but do not want to go through the effort.

Can someone explain why I have what I have and if there is a way to separate the icon with a complete reinstall?

Mark

Hello

This is an expected behavior on Windows 7 to bring together the 2 devices that share the same port, you will find the following Microsoft as a reference document:

http://support.Microsoft.com/kb/2015694

You can also find a workaround provided in this document to create a separate list of printers in the resolution section of the KB.

In the past you can had a different configuration or any Windows Update have changed this behavior, but it should fully and fix.

Simply right-click the printer icon and select the fax queue when required.

Shlomi

Tags: HP Printers

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