OfficeJet Pro 8600 - paper format and copy

Similar Questions

• Control Panel more HP Officejet Pro 8600 not lit and will not work

  Control Panel more HP Officejet Pro 8600 not lit and will not work. It worked except the last 4 days. I can use certain features of the computer as a scan but can not manually use Control Panel. Nothing DOES not illuminate. The power button is on but only weakly.

  Hi kwhofms,

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Officejet Pro 8600 - Paper copy on the glass of the scanner, Officejet tries to copy the ADF

  I'm trying to copy a document on my HP Officejet Pro 8600.  I placed the original face down on the scanner glass.  There is no original in the ADF.  Then, I pressed "Copy" and "launch in black."  the Offficejet then "think" the original is in the ADF file and try to copy a non-existent original.  The Officejet then generates a paper jam «»
  in the ADF file' error message with instructions to clear paper jam and press 'OK' and spews a piece of paper from the paper tray. There is not an option for 'back '.  If I try to humor the Officejet by opening and closing the cover of the ADF and pressing 'OK', the Officeject generates a copy which is covered with black ink.  If I ask preview copy o, the document on the scanner glass is displayed.  I can adjust margins, etc.  When I select then 'copy' and 'Black start', the Officejet is trying to copy a nonexistent document in the ADF and generates the "Paper jam" message again.  Since there is not an option "go back", I turn the printer off, then turn it back on, and then try again.

  How do I train me or the Officejet for copy of the scanner glass when the original is located on the glass of the scanner NOT the ADF?

  Thanks for your help to solve this frustrating problem.

  Hi Knitter507,

  Try to do a hard reset as described in the following link.  Click here

  If that doesn't help, can you print a printer status report and give me the a.) Product # and B.) Version of the firmware of the printer?  To print the report, press on the arrow to the right on the screen of the printer control and then configure / reports / Printer Status Report.

  What is the operating system for your computer?

  You are able to make a hollow photocopy the ADF?

• HP Officejet Pro 8600 more won't copy even after hard reset

  HP Officejet Pro 8600 Plus the Windows 8 operating system

  Will be printed computer; you scan documents & save on computer. will NOT be printed on the device.

  Stop printer; unplugged from the wall and the back of the unit. holding the power button for 60 seconds. reconnected; unit began.

  Document placed on the glass; Press copy; hit black; Unit pulls the sheet of paper; device scans the document (squeaks when scanning); After the period of time, it spits out paper & readings 'canceled copy', but do not erase or return to the home screen.

  Help!

  Hello

  Please check your Inbox for private message for the reset, I will send you.

• HP Officejet Pro 8600 more on glass copy problem

  When I try to copy on glass, the bar scanner does not move to the far right edge so it cut about 3 inches from the top of the copied document. Scan from document feeding and sending items to be printed work very well.

  Hi @MKortan and welcome to the Forums of HP!

  I understand that you are having problems to copy.  I would try to help!

  What size of paper do you use?

  I recommend you to perform a power reset the printer.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Also, try to plug the power to the printer into a different wall outlet.

  I suggest you then update the firmware of the printer:

  Printer updates for HP Officejet Pro 8600 (N911), 6600 (H711) Officejet and Officejet 6700 Premium (H711) e-all-in-One Printer Series

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8600 - black lines when copying, colored scanning lines

  Hello

  I have a HP Officejet Pro 8600. When I try to copy from glass, copy of ADF, I get black lines going the length of the pages. Whenver I scan, once more, the glass or ADF I get lines colored, ranging from the length of the analysis. I called HP customer service and the representative told me clean the glass and part inside of the ADF, but the problem still remains. No idea if this is a common problem? More important still, how fix it.

  Do a hard rest on the printer. Let the printer and unplug the power cord. In doing so, it will remove the lines.

  When a solution is found, please indicate the position that solves your problem.

  If I have solved your problem, please do not hesitate to provide laurels and make sure that you mark this thread as provided solution!
  Although I work for HP, my messages and responses are my own opinion and not of HP

  Valerie, printer Agent

• OfficeJet pro 8600 paper tray slides not well

  OfficeJet Pro 8600, Vista.   Newly purchased.

  It is about the paper tray (and there's only a single tray for the Pro model).

  It is not related to change the paper size, or how to close the tray when in legal size I've seen in a post.

  This tray is attached directly on the surface of the table. When you open and push to close, he rubs too on this surface and is very difficult to open or close.  It will just slip off as my other hp printers.  The friction is causing this frustration.   I have to actually lift the printer with my other hand to remove the bin to.

  Anyone else having this?  How to remedy?

  What a shame of a problem.  Looks like a nice printer.

  Problem solved.  The table of this printer on a material cover.  I placed the printer elsewhere with hard and soft surface.  This seems to work better.  However, not the best slides inside and out, but a lot better.

  conclusion: do not throw a printer on any material!

  Sorry for the inconvenience.

  Solved.

• OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

  I'm trying to scan pictures to my computer.  Have upgraded to windows 10. My printer is connected wifi.  I bring the printer in Control Panel, set up my printer and it says printer is offline.  Indications are no good they do not appear to be implemented for users windows 10. When I try to go to the hp support for windows 10, I have just a white screen.  I am very frustrated.  I can print to the printer, but he won't let me not scan to the computer, and that's what I need.

  Hi @Procats,

  Welcome to the HP Forums!

  I understand that you cannot scan on Windows 10, with your HP Officejet Pro 8600 printer. I'm happy to discuss this issue scan for you!

  Please, try the following steps:

  Check the connection of the printer on the network and troubleshoot any problems with the printer, router, installation or connection.

• HP OfficeJet Pro 8600 Plus: how and where can I find the year of the printer? HP OfficeJet Pro 8600 more

  How can I get the printer HP OfficeJet Pro 8600 year more?

  I looked in the staus report printer and the different labels I can find on the printer itself. I don't know that I just lack.

  I bought it new, so I have no reason to suspect that the information has been removed before purchase.

  Thank you

  The printer status report has 47 online date (rounded to the week) the print head has been installed.  Except in rare cases where that the printhead has been replaced, this would be the date of the printer has been installed.

• OFFICEJET PRO 8600: PRINTING BLACK AND WHITE ONLY

  Printer does not print in black and white only, even if this option has been selected by "Printer properties" or "Printer Preferences".

  Please read this post then provide some details.  There the error messages on the computer screen or the printer?

  The Officejet Pro 8600 series has separate heads for printing and ink supplies.  To protect the print head of damage the printer requires all inks to be present to print in black only.  If one or more of the inks are exhausted, they must be replaced to allow printing.

• OfficeJet Pro 8600 n911g stops and you need to restart the spooler on Win Xp

  Hello

  I have an OfficeJet Pro 8600 N911g printer.  It is networked and I put the static IP address on the printer.

  I have a user with about once a day to restart the Windows print spooler service so that tasks start printing.  I loaded, uninstalled and reloaded the Windows XP drivers.

  Any thoughts on how to solve this problem?

  Hello

  Have you used the latest version of the software on the HP site?

  If not, uninstall the printer from programs > HP > printer folder and then install the latest version below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  I suspect also any security program which may block the network connection (assuming that by the description of problem on a single user), temporary disable any software firewall running and check if that can cause printing to stay in spool it print.

  Try to run the HP print and Scan doctor, click on network > firewall help and make sure any firewall running is disabled, then follow Fiox print and check what is happening:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109037-2&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  If still the same I guess rather the envoirnment of the OS, you can try running Microsoft Fixit to diagnose service print spooler for questions and automatically check if this can help:

  http://support.Microsoft.com/mats/printing_problems/

  Shlomi

• HP Officejett Pro 8600: paper jam

  I have a paper jam and I cannot fix it after viewing the video of HP.  The paper is visible from the front and after removal of the duplexer.  The book seems to be tightly wound around the roller.  I can't go out fron the front and it's wrapper around the roll, when I look at the back.  Any suggestions?

  Dottie

  Hey @Dottie11,

  I see that you have some problems with a paper jam in your 8600 e-all-in-one printer Officejet. I can help you with that, but it is not a lot that can be done in this situation.

  If the printer is still under warranty, I suggest to contact the HP Support by clicking on this link and fill out the form below.

  If the printer is out of warranty, the best I can do is suggest more strength or cutting paper with scissors. Those who are not HP recommended troubleshooting steps and HP can not guaranteed that they will help with the jam, but it's the best I can do.

  Please let me know the results after following the above. If you clear the jam or come up with a solution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600 not scan or copy

  It is a 8600 almost new bought Pro last month.  To install, all functions perfectly worked and since the purchase, the printer ran less than a dozen pages of combined print and copy.

  This morning, I tried to copy a simple document and produced printed page was border - black, verticle, lines the length of the page.  In case of problem, I tried to scan a document to my computer with the same results.  I searched the web as a whole and this forum and have is went through each techinque troubleshooting I could find, including, resets hard, turned off for a period of time, try the different points of sale, double check the software version & the downloadable HP... diagnostic tool which none was successful.

  Common functions of printing not work normally either wireless or connected device.  Any function however, requiring the scanner lamp does NOT work and it seems to me the scanner bulb does not work.  I might mention that a call to HP support was pretty much a wasted effort, the 'tech' had a very thick accent and was almost impossible to understand and who have trouble grasping the question seemed.

  Additional troubleshooting suggestions would be welcome.  I bought the unit at Best Buy and I suspect that they exchanged it because it was so recent, but I am currently unable to walk and Exchange would be more than a little awkward.  I'd rather solve the problem if possible.  Thank you.

  To put closure on the original post, I finally determined that the problem has been a hardware failure after exhausting all troubleshooting techniques. I went to Best Buy, where I bought a month ago and they happily exchanged it. Set up replacement and initially at least, flawless.

• HP Officejet Pro 8600: paper feeding problems

  Help!   My printer has all of a sudden decides to try to feed a bunch of paper at the same time, ruining the leaves.  May 6-12 pages.

  I don't know the terminology to search for this problem.  There are times when paper changes (for example the new color), but not always.  Hate waste, hate to lose the County. Should I clean something?

  Welcome to the HP community @macandsons!

  I came across your message on several pages of food through your Officejet 8600 and wanted to pop in to help. I would like to see you link below and try the steps in the order for that matter. Generally a good cleaning roll will help this type of concern. If you still find the printer pull in several sheets of paper, then I recommend finally call phone support to talk of a replacement printer.

  More than one Page at a time feeds through the printer

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• OfficeJet Pro 8600 N911a: Can print / copy in colour, but not black

  Last night, tried to make a copy of the Officejet directly black and got a page of black streaks almost completely dark.  Tried to copy the same document in color and got a nice copy.

  Today, I tried scanning a document from hp on my computer software.  Got the same streaks.  Scanned in color and got a good clear scan.

  It may be dirt on the glass which would affect color and black too, right?

  Grayscale printing is fine.

  How can I solve the problem?

  No worries on forget everything shuts off and turns back on.

  I saw the power of the printer and the new solve a lot of problems, but it's the first time I've seen do so solve the problem with black streaks.

  One thing that I would check if it happens again is to make sure that the printer is plugged directly into a wall outlet, not a surge protector. Copy and scan functions can behave a bit strange if the printer does not have enough power.

  I'm glad that you all fixed. If you need anything else please let me know, otherwise have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.