OfficeJet Pro 8600 Plus: can not get the printer to function after installing new wireless router

I recently changed routers from D-Link to a Netgear R6400.  I could get my desk, the laptop and the i - Pad to connect to the new network, but not my HP Officejet Pro 8600 more.  When I try to change the IP address, which is what I think I do, the screen indicates "this feature has been locked by your system administrator or the one who put up the system."  I'm the only one using this printer and I put in place originally, but I do not remember 'locking' anything.  Will you please tell me how to solve this problem, so I can use the printer again.


Thank you for using the HP forum.

A suggestion that we recommend is to uninstall and reinstall the software FULL of features.

Alternatively, you can try the doctor print and Scan?

Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

Hope that helps.

Tags: HP Printers

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