OfficeJet Pro 8600 Plus: HP Officejet Pro 8600 Plus - Can no longer print with my Mac

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• HP Officejet Pro 8600 N911g can't always print and scan after turn on Mac from sleep

  Dear community:

  It's my printer:

  1. number and product name
  

  HP Officejet Pro 8600 N911g product name product model number product CM750A the serial number {private information deleted} ID Service 23022 Firmware Version CLP1CN1150CR Total number of pages 4187

  2 operating system installed (if applicable)
  Mac OS X 10.7.5

  3. error message (if any)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  4. all changes made to your system until the problem occurred
  Nothing. I just put my Mac to sleep and then back on.

  5. in the title of the topic, include a brief and accurate description of the problem and your product information (e.g., product name of your laptop, laptop computer, printer and other device, etc.)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  Is there someone out there who has an idea on how to solve this problem? Thank you in advance.

  Try scanning with picture Capture in your Applications folder.  Click the scanner on the left, click View details in the lower part to reveal a bunch of settings on the right side.

• OfficeJet Pro 8600 N911a is no longer prints except the test page or status report

  The object printer worked fine until today when it stopped printing from my Macintosh computer.  I am able to print very small application PAGES but message with any normal print job, I get the following messages:

  The printer ready

  Preparation print

  Connected to the printer

  Print page 1

  (slight noise of printer)

  100% full

  The printer ready

  In other words, she almost immediately jumps to 100% full when in reality it has not yet started printing.  It then acts as if it was ready for an another print job saying printer ready.

  DonovanH thanks for your help.  The result is that now the printer works because of some experiments I did.  I pass the steps you suggested and I still had the problem, but further experiments showed that the pages that would be printed not had a warning that they are associated with "character borders are not supported and were removed.  I don't know why this document in particular has these problems, but I find that all documents without such warning prints fine except that they seem to often slower than expected.  Any document with this warning indicates quickly as it's done 100% but it does not print.

• HP Officejet Pro 8000 Wireless will not be printed with the iPhone 5 s

  This printer as wireless that I bought used printing with IPhone or iPad in 2011 because is not on the list of Air printing devices so I was told by HP to buy a new and as it was not equipped "Eprint" HP app which is there to deal with it will not work. I was talking to sales person to avoid paying, but I can't believe this. There are printers better but makes no cela a throw away. and who wants to buy a wireless printer that used to print wirelessly? Help!

  Hi Hank, there.

  Sorry to hear that you are having a rough go with the printer.

  With respect to the 8000 wireless, I guess you've got a newbie on the phone tech rep. I couldn't understand why they said there is no work around, because I was able to get the older printers with HP troubleshooting documents. Some so that might help:

  1. install the printer on your network (if it isn't already) the software of the printer for a wireless network connection

  2. download the HP Mobile E-Print app for iOS. It should still work with non-eprint printers: https://itunes.apple.com/ca/app/hp-eprint/id299531647?mt=8

  3 take a look at this video tutorial for tips on getting started: http://www.youtube.com/watch?v=l1z1pSC8WHI

  Hope this helps

• My HP HPE desktop computer can no longer communicate with my OfficeJet 6500 e7 n - z all-in-one

  My HPE Office has Windows 7 64 bit desktop and OfficeJet 6500 n - z e e7 are wired and fine until this morning when I downloaded and installed a "Coupon Printer' programme of work. When I tried to print a coupon, it wouldn't print. There is no error message. It just wouldn't print.

  Then I noticed that installing printer Coupon had changed the default printer for the fax printer. After that I changed the default value for the 6500 regular he still wouldn't print. I ended up uninstalling the printer Coupon progam but that did not help. The Toolbox of the printer, I learned that "the computer is unable to establish two-way communication with the printer.  The proposed solution was to try to update printer drivers. When I tried it, but the "HP Update" window only offered 'HP Photo création' software, no driver updates. I tried to restore the system to the two most recent previous restore points, but that doesn't work anymore.

  What must I do to re-establish communications between Office HPE and the OfficeJet 6500?

  Hello hansford,.

  There are many other procedures for troubleshooting that you can try to restore the functionality. Click the link below for assistance through troubleshooting:

  http://goo.GL/IFgOc

• A snapshot can be taken from a PDF document in Adobe MS pro as it can in Adobe Reader with the snapshot tool?

  Often, I take a snapshot of a PDF document and paste it into the body of an email.

  I just got Adobe DC Pro subscription version and I can not find a snapshot tool or if there is a similar function.

  Y at - it a snapshot tool or an equitable solution in DC Pro?

  Please and thank you.

  Hi monicac95413155 ,

  Yes, there is a tool with this feature in Acrobat ms with the name of "take a snapshot".

  Try the following steps:-in Acrobat Pro / Reader DC > Edit > take a snapshot and then using the mouse select the area you want to capture from PDF.

  Let me know if it works for you.

  Kind regards

  Christian

• Acrobat Pro DC not recognizing both sides print with HP Scanjet 7000.  Any ideas on a fix?

  I've recently upgraded to Acrobat Pro DC and the print command both sides worked until yesterday.  Now Acrobat will still scan pages only side, but even with both sides order selected, it does not analyze both sides of a document.  I tested the scanner and it will still scan and copy both sides of a document using the duplex control on the scanner button.  I use a pc with windows 7 64 bit and a HP Scanjet 7000.

  Hello

  An update was published next to fix two issues analysis introduced with version of July. The update is available at the following link:

  https://helpx.Adobe.com/Acrobat/release-note/Acrobat-DC-August-06-2015.html

  Thank you & best regards

  Sachin Soni

• Satellite Pro A100: Why can not connect Internet with the net card

  I can't connet Internet whith this net card, but I always connect it with a wireless network card

  Hello

  I put t know why you can not connect to the internet, but we need to study a little.
  Have you checked if the network card has been properly installed? The network adapter appears in Device Manager correctly?

  What do you use to connect to the internet; Modem or router WLAN?
  Have you checked the TCP/IP protocol if the IP address setting has been configured to automatically get?

  Check if there is an active firewall

  As you can see, there are a lot of restrictions and everything must be checked!

• HP Laserjet Pro M125a: LaserJet M125a is not printing with Windows XP SP3

  Hello world.
  Today I bought the new printer. I tried to install this printer on my old pc with Win xp, but the installation pops up the window with warning "software for this device:"printer "has not passed the test with windows xp compatibility system". " However the installation will terminate. After all that I can only copy and scan. When I try to print something, it seems that the printing process is at work, nothing happens and there is no list of unprinted items. I installed the printer on my laptop with Win 7 and Win 8.1 and all is well.

  Sorry for my grammar mistakes. I have this translation from Polish
  I hope someone can help me solve this problem. Has lost all day to find any solution ;/

  Concerning
  Karol

  Hi @Karol_szc ,

  I see you are having problems installing the printer on the Windows XP computer. I want to help you with this issue today.

  I have provided a document to check your system to make sure if meets the system requirements.

  Windows XP: "your system does not meet the minimum requirements of the system" Message appears on the computer...

  Check your version. Netframeworks. How to check what Version of Microsoft .NET Framework is installed in the Windows?

  Run the Windows updates to obtain the most up to date installed.

  What version of IE are you using?

  IE is integrated into Windows and is owned by Windows updates.

  I suspect that you need at least IE 7. I believe that this is because software piggy HP support of Internet Explorer.

  If you need help, let me know.

  Happy New Years!
  Thank you.

  

• HP Officejet 8625: AirPrint broken after updating the printer itself

  Our printer has worked successfully with multiple devices i two Macs and a pc.

  My daughter has allowed the printer install an update of last week and it no longer works via the wireless network or via AirPrint (devices does not detect the printer, cannot connect mac).

  If I plug it in with the USB cable, I can print with my Mac. The system is normally with most devices using AirPrint wireless to access the printer (my Mac included; "I think he uses theough Hello AirPrint).

  I have reset the printer by default, it unplugged for a while, restarted several devices. It worked fine until the HP update.

  Hello @spruitts,

  Welcome to the forums of HP.

  I understand that you have a problem printing with your Officejet 8625 after the firmware update.

  I would like to help.

  You cannot print wireless, but you can print via USB. It makes me feel like the question is associated.

  I would just make some network problems, deciding that something is wrong with the printers firmware.

  Try to go through the following documents.

  Cannot print with a Mobile Apple device using Apple Airprint for the HP Officejet Pro 8610, 8620, 8630

  HP printers - printer keeps no connection Wi - Fi

  If you wish, you can always call our technical support at the 800-474-6836.

  If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

• mirror printing with an HP Officejet 4500 G510n-z?

  Can I mirror printing with an HP Officejet 4500 G510n-z?  I don't see the option in the print properties.  just need a confrim.

  Thank you!

  Kath22, it is not a feature available for this model.

• Mac Book Pro and HP Envy 110F wireless printing problems

  I got my Mac book Pro for Christmas 2013 and initially had no problem printing wireless to my HP Envy 110F, but for some reason, I keep getting problems with printing to the envy of 110. We don't have printing problems with our Ipad for this printer.

  I can connect the printer to my Mac book Pro by putting 192.168.1.72 IP address in a web browser, but I get on the symbol bit offline when I print the urge. Last night I reinstalled the printer to print wireless on my mac pro book using a printer cable, which then worked well, but today the same problem reappeared.

  I'm starting to think that the problem may have started with the latest version of the update of the operating system to the Mavericks 10.9.4.

  All thoughts welcome.

  Hi @UKCheshire

  Since you are able to print from the iPad to the wireless printer, I suspect you have to something. I think that the question has something to do with the communication between the printer and the computer and not between the printer and the router. Please use the following document to solve the problem; "Printer is off-line" Message appears on the computer and the printer does not print: Mac OS X.

  If the problem persists, do not give up hope, let me know and we will work through it together.

• OfficeJet Pro 8600 Plus: can not get the printer to function after installing new wireless router

  I recently changed routers from D-Link to a Netgear R6400.  I could get my desk, the laptop and the i - Pad to connect to the new network, but not my HP Officejet Pro 8600 more.  When I try to change the IP address, which is what I think I do, the screen indicates "this feature has been locked by your system administrator or the one who put up the system."  I'm the only one using this printer and I put in place originally, but I do not remember 'locking' anything.  Will you please tell me how to solve this problem, so I can use the printer again.

  Hello

  Thank you for using the HP forum.

  A suggestion that we recommend is to uninstall and reinstall the software FULL of features.

  Alternatively, you can try the doctor print and Scan?

  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem

  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E016-1&h_keyword=DG-PDU

  Hope that helps.

• OfficeJet Pro 8600 Plus can print Word documents, but cannot print from web sites

  My daughter has an Officejet Pro 8600 more. She uses it with his Macbook Pro. She says she can print word documents, but when it tries to print something on a website everything that comes out of the printer are blank pages.

  Anyone know what this is all about?

  Yes, it is sometimes easier to just go with what works

• OfficeJet Pro 8600 appears twice in the selection of drop down menu printer with each of the different names.

  Hello!

  I recently acquired an Officejet Pro 8600 and immediately connected to my network wireless as stated in the manual. No other type of connection has been used beforehand and the operating system is Windows 7 64 bit.

  After that the installation of the printer driver appears twice each time that a program asks me to select a printer from the drop of the printing devices in the typical menu of preparation of printing.

  There is an entry for "Officejet Pro 8600 (network)" and something in the sense of 'HP95CDN' (Officejet Pro 8600). I can't remember the exact names off the top of my head, but it is the name of the printer with the 'network' in brackets in one case and a kind of shortcut ID printer with full name in parentheses in the other case.

  According to the program, one of the options gives the desired impression while the other simply causes a queue of indelible impression for the name of the unit in question that is stuck to a few KB of data transmission.

  Usually printing works with the device with the identification of the printer in its name, but I recently had a case where with LibreOffice printing only works with the other choice.

  Can someone explain to me exactly means?

  See you soon,.

  Pete

  Direct entry Wireless will be visible under menu so direct wireless is on... However, since you are able to print another icon (not the network icon) I assume direct wireless is off coz you will not be able to print from wireless directly on the printer if you are connected to the router.
  
  I believe that the icon of the printer (not the network icon) has a port WSD assigned and is automatically detected by the operating system and installed.
  
  Go to service window and check if you have any input that says function Discovery Provider Host and see if it is started. Try to stop the service, and remove the icon of the printer (not the network icon) in the print server properties.
  
  Restart the PC and check if the icon comes back or try to uninstall and reinstall
  
  Let us know the result