OfficeJet Pro 8600 Plus: I have a top loader of the OfficeJet Pro 8600 Plus page works do not?

The top loader will feed is out of paper. He reconizes that he delivers here but it will not feed... making the noise, but do not feed. Can I do to fix? I cleaned the rollers with alcohol.

Hey @HandymanConnect,

Welcome to the Forums of HP's Support.

I see that you are having problems with the document feeder in your Officejet Pro 8600 more e-all-in-one printer. I can help you with that.

First, I will mention that the cleaning of the rollers with alcohol has the opposite effect you hope. As the rollers of the printer depends on rough grip on rollers, with alcohol will break the rollers and damage to the printer. Instead, HP recommends to use water to clean the rollers and other components inside the printer.

That said, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your document feeder.

If after following the above, you are still not able to use the feeder, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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