OfficeJet Pro 8600 Plus N911g: Folds of paper for applications, but not for diagnosis

Similar Questions

• Printer HP Officejet Pro 8600 Plus: notice I have paper

  The paper is in their but he does not notice.

  Hi @Printer666,

  Welcome to the Forums of HP Support! I see your HP Officejet 8600 more does not recognize the paper in the tray. Do you get any error messages? I see you are using Windows 10, did this happen after having upgraded to Win 10, or was it a problem before?

  "I would like to you to start troubleshooting here: a ' paper ' or 'Stalled engine Pick' displays

  What are the results?

  I'll watch for your reply.

  Thank you

• OfficeJet Pro 8600 Plus N911G: Cannot use the Scan to PC, option on my printer

  I recently updated from Windows 8.1 for Windows 10 and had to reinstall my printer drivers and software.  Since doing so, the office of my printer scanning function did not work.

  When I use the option on the printer, I get the message that no computer I'm done to open the HP printing software, select the scanner actions and select manage the scan of the computer.  The only thing is that twhen, I go to the HP folder in my Start menu, there is no installed printer HP software.

  I went to the page support and download the complete software solution for my printer and ran the installation, but I still do not have anything that will allow me to select the actions of scanner, and then select manage the scan of the computer.

  I even tried to use HP Print and scan v4.7 doctor.  He said full software solution is not installed on my computer and it gives me a button to click to download the software, and it is said that it downloads all the 123 file meg, then it gives me an error download failed message and offers try again immediately, but it fails every time.

  My printer is connected to my PC via my WIFI router.

  Hey there,
  Try the next step, I believe that this will help you overcome the problem.
  1. remove the printer driver of "devices and printer" which is located in Control Panel.
  2 Download this file (http://ftp.hp.com/pub/softlib/software12/COL40120/bi-108858-4/OJ8600_1315-1.exe), which is the solution full HP JO 8600 series.
  3. extract the contents of the file.
  4. open the "Utils" folder and choose the folder 'x 64', inside you should be able to locate a file called "RemovePreInstalledDrivers" > once you open this file black screen opens, wait for it to close, then move to the next step.
  5. go to the main folder where you have already extracted the software and right click on the file x 64.msi (name is most likely your printer model), then choose the Option "repair". > Subsequently, you will be asked of preformed a reboot. (Incase you will get a Messege saying "this action is only valid for products that are currently installed" simply double-click the file instead)
  6. after the restart, the head disk Local C/ProgramFiles/HP/PrinterModelFolder/bin/USBSetupLuncher and double click it.
  7 start the installation, choose the wireless option.

  Who should add the scanner to your imaging devices.
  Best Of luck ~

• OfficeJet Pro 8600 Plus: network capability are not available

  Dear Sirs,

  The Officejet Pro 8600 Plus has already been set for a wireless connection. It was primarily used with the USB port.

  We've tried lately set up the wireless connection, and we couldn't.

  We received the message: network capabilities are not available.

  We could not move forward.

  We tried the factory reset, buit didn't work.

  I appreciate your help to resolve this isse.

  Concerning

  Ibrahim

  Please come back to me @Shahin_ij. I think the printer reset will solve the problem. I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• HP Officejet Pro 8600 e Plus: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g and instant ink

  Morning

  Does anyone know if the HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g is compatible with the instant the ink program?

  Thank you

  Stuart

  @StuartTunstall

  Welcome to the HP Community Forum - we are a community of fans of HP !

  It seems that your printer is not eligible.

  Connected - HP Instant ink > FAQ > my printer is eligible for the moment ink HP?

  I also checked the datasheet for your printer and did not find any indication of instant support of ink.

  Time for a new printer HP brilliant?

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• Printer icon double label explanation yellow Officejet Pro 8600 Plus, automatic duplex short-term paper.

  OfficeJet Pro 8600 Plus, Auto Duplex paper too short. Runnig Windows 7 on Envy 17 3D t. How can I get rid of this 2nd icon, it came after I reconnected to the laptop on the USB port a day. Don't troubleshoot the icon that has yellow mark next to him. The printer is wonderful it prints beautifully. What I've done is by clicking OK on the normal icon created when the printer was installed when the message appears on short Duplesx Auto paper, I click ok and it prints fine. It bothers me that there is a second icon with a yellow mark on it. I know this isn't like that. The system finds no problem do you the troubleshooting tools. Tells me no problems.  Unless she's storying for me. Thank you

  Blessings to all

  Hello

  To solve the problem with the yellow mark righ - click this device and choose uninstall. Restart the system and this problem should be solved.

  To solve the problem with "Auto Duplex paper too short" Please check the link below:

  using my new printer officejet pro 8600, I get a warning "too short paper for auto-recto-sided".

• HP Officejet Pro 8600 Plus Scan quality issue

  Hello

  I just set up my HP Officejet Pro 8600 Plus, and everything seems to work properly.  I am really disappointed by the quality of the images so, so I thought I'd see if anyone has experienced the same problem?

  The scanned images are very dynamic, but are too.  Detail is lost in the scan either because the brightness, or because the scanner is not properly using the resolution I have him ask to scan (600 dpi).  I have tried various different brightness and contrast settings in the scan dialog, nothing helps.  Printing HP and Scan Doctor reported no problem.  Increase the resolution of scanning on the 8600 is not helped either.

  I joined a segment of an image of the 8600 and a lot cheaper all-in-one I expected to replace, a canon mp630.  I have bought the 8600 because the scanner component had good reviews, but based on my experience, that I'm starting to have my doubts!

  Please let me know if you think there's nothing I can do to improve the quality of the scans?

  I use Windows 7 Ultimate, 64-bit.

  Thank you

  Pete

  8600 scan 600 dpi (Note lack of paper grain)

  

  Canon MP630, 600 dpi (capture of paper grain, wash the details)

  

  Unfortunately, I must point out that the replacement was no better.  It's a real shame, old flat scanner HP I was replacing with the ACM was high quality, but the Pro 8600 scanner was simply not enough good.

  Ultimately I exchanged for another manufacturer MFP that produces a large part analysis better (even if printing is not as good).

  I had much rather have paid more for a higher quality scan on the HP, but this option is not available to me, which is a shame!  On the 8600 Pro scan color reproduction was great, but there not only to capture the details.

  You can adjust for color problems in the software, but if the detail is not captured, you can't put it in!

• HP Officejet Pro 8600 Plus - Duplex printing problem

  I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!).  I use it with Windows 8.1.

  He struggles for more than a few pages print using duplex.  The problem seems to get worse when I print a pdf file.  It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600.  "Could not print * name * folder.  It appears on the computer not the printer.

  Any suggestions?

  Thank you

  Hey there @operationorphan

  I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.

  You can try to update the firmware: get the latest Firmware and updates

  If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.

  I hope that helps!

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

  See you soon

• OfficeJet Pro 8600 Plus: Officejet Pro 8600 Plus 'Sweep of Pin code function' Windows 10?

  In Win7 that I could click on start/programs go to HP, click on and he would drag with various categories which was Scan. I could then pin the shortcut to scan on my desktop or start.

  However, falls with Win10 you click on all the Apps/HP Officejet Pro 8600 most and there is nothing to see but pin all of the module that is already on the desk of the installation.

  How can I get just the pinned shortcut to scan?

  I tried directly open scan with the .exe only two that had the word scan in the programs but the scan did not open.

  Mark

  Hi @markg2,

  Thank you for showing your interest in the HP's Support Forums!

  I see that you want to create a shortcut to the HP scanning. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand how frustrating this is for you. Windows 10 has made some changes, so that the steps are slightly different from Windows 7.

  Please follow these steps as a guideline:

  1. First of all, we need to locate HP Scan where on the computer. The default location is in Program Files. For example, C:\Program Files (X 86) \HP or Hewlett-Packard.
  2. Go to (C:\Program Files (X 86) \HP or Hewlett Packard HP Officejet Pro 8600 Plus\Bin)
  3. Right-click on HP Scan, and then click send to.
  4. Left click on desktop (create shortcut) to place the shortcut on the desktop.

  For more information, see this paper:
  Create the shortcut on the desktop in Windows 10 for a program (announced)?

  I hope this information is useful. Please reply to this message with the results. Good luck!

• HP Officejet Pro 8600 Plus: Streak black left on the original after copying Document

  Product: HP Officejet Pro 8600 more N911g, only one month, bought at HP online

  Problem: Each document that I put into the automatic document feeder coming out with a black streak in the center of the paper. The copy is a perfect quality, while the original is left with the brand. I don't see a roll of Center when you open the service on the ADF Panel, but I'm probably wrong. What should I do?

  If the line appears on the original after running through the ADF? The line does not appear on the copy image?

  * If this is the case, then I advise you contact HP Technical Support on this product because it is very new, as mentioned above. HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  http://goo.GL/w7Hgh

• Photo printing is blurred: HP Officejet Pro 8600 Plus

  Hello

  Recently I bought printer HP Officejet Pro 8600 Plus and I have no complaint about normal printing.

  Yesterday I bought HP Everyday Photo paper glossy and took some Photo impressions. to my surprise, I see that there are a lot of blur and a large part of the ink is taken on the photo.

  This printer really print photo printing? or I'm doing something wrong

  Output picture is very blurry, a large part of the cartridge from the printer and the ic a sensation by using ink on my fingers

  can someone help me here

  Thank you

  Load the print paper down in the input tray side.

  Many papers have print sides and not printable as paper photo and other special media.

• HP Officejet Pro 8600 Plus: HP Officejet Pro 8600 Plus printer-

  HP Officejet Pro 8600 Plus printer-

  Tried to copy both sides of a vehicle using ADF permit; paper too small (stupid user!); he copied the first side successfully. Now, I can't find the input document! How can I remove paper (which I can't find) which was too small for the auto feed?  It is not in the duplex unit, either.

  Hi @Dick_27,

  Welcome to the HP Forums!

  I appreciate that you try to remove the paper in your printer more HP Officejet 8600. I'm sorry to hear that, but happy to help!

  Please have a look through this guide, A display of the "Paper jam" error on the HP Officejet Pro 8600 e-all-in-one printer series.

  As well as this guide. The ADF (ADF) documents didn't pick up paper.

  I hope that these guides are useful and have a nice day!

• Automatically create color PDF can not deposit Officejet Pro 8600 Plus

  I have an Officejet Pro 8600 Plus and an Apple OSX Yosemite iMac running. I installed the full software from the HP support site, and in particular the analysis of the HP is version 4.4.1 (21).

  I want to create a color PDF directly in a file on my computer to the scanner.

  If I select Save as PDF, I get a b & w image in a file that is automatically created.

  If I select print daily scan opens in HP Scan and I am able to create an image in color, but with additional steps.

  I looked at other similar topics in 2012 and 2013 and saw advice to change the mode in HP utility/Scan to computer/change Scan tasks/editing, but there is no option of color Mode.

  Finally, I figured this out. It CAN be done.

  Go to HP utility/Scan of the computer.

  Make sure that enable Scan to computer is checked.

  Select Edit analysis jobs

  Select Save as PDF/change

  In the presets drop-down, select generalist

  In the section move the items from the Finder, you can also specify the folder where the scans will be saved.

  Saved color, managed directly from the printer scans on my iMac. Sweet!

• "Scan To E-mail" configuration on HP Officejet Pro 8600 more N911g

  It's the same problem reported by several other users of this forum to which no solution has been provided.
  
  I was not successful to set up the scan e-mail option for a HP Officejet Pro 8600 more N911g bought 12 August 2012 and using CLP1CN1150CR firmware.
  
  I'm trying to do through the interface of the Web server built into the printer from an iMac running Mac OS X 10.6.8 and the 5.8.0 HP utility.  More specifically the page under 'outgoing Scan-> Scan to E-mail-> e-mail profiles.
  
  I tried 2 SMTP from different servers, each one works well to send the email from the computer: Apple iCloud mail service (formerly Mobile Me, formerly known as.) Mac) and AT & T Net messaging service.  I checked the server name, port number, and authentication login and password were all correct.
  
  When scanning to email serves as the printer, I get an error message: unable to connect to the server.  Check the address and the name of the server.
  
  During a test of the computer when configuring a profile of outgoing mail, I get an error message: the device was unable to send the test e-mail message. (EmailAccounts-timeout).
  
  When I try to configure the page under "Settings-> E-mail Alerts-> mail server" and use exactly the same values as those in the e-mail profile out above, registration and Test option fails with an error message: the device was unable to send the test e-mail message.
  
  Oddly enough, I am able to use the client to the computer with the option scan to the computer-> e-mail in PDF format or by e-mail in JPEG format.  With this option, the file is scanned and added as an attachment to an e-mail message from the Mail in Mac OS X client.  The e-mail message is sent via SMTP server even when I press the button send.
  
  All the error messages seem to indicate that the client software of electronic mail of the printer is unable to establish a connection to the SMTP server.  However, it is unclear what configuration setting is one that could be the cause of the problem.

  After further research, I noticed that there is another default possible values of port Simple Mail Transfer Protocol (SMTP):

  • Port 25 is the standard SMTP port number.
  • Port 465 is the number of SMTP over SSL, Secure SMTP (SSMTP) port.
  • Port 587 corresponds to the port number dedicated for a presentation Mail (MSA) Agent that uses a variant of SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the filing of mail service.

• How to set the Date and time on my HP Officejet Pro 8600 Plus?

  I have a HP OfficeJet Pro 8600 Plus, and I would like to know, how can I implement the time stamp that is under my printer display screen continually Jan 00 00 00:00 a.

  Thank you

  @misslady,

  HP has gone green, here's the guide you're looking for.