OfficeJet Pro 8600 Plus: printer

Inserted a new black hp ink cartridge to replace an empty list.  Printer still shows black as ink empty and don't print with black ink. the queries use color to shape black ink.  How can I get the printer to recognize the cartridge is full (Yes, it is full - it feels full and pass when shaken)?

Thanks for any help.

Arthur Golubiewski

Talked to HP and we have done a number of tests.  To make a long story short, it was determined that the ink cartridge was faulty; tried a new one and the printer worked perfectly.  HP sent me a new ink cartridge.

This is the first time I had a faulty cartridge.

Thanks for your help.

Art Golubiewski

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8600 Plus: HP Officejet Pro 8600 Plus printer-

    HP Officejet Pro 8600 Plus printer-

    Tried to copy both sides of a vehicle using ADF permit; paper too small (stupid user!); he copied the first side successfully. Now, I can't find the input document! How can I remove paper (which I can't find) which was too small for the auto feed?  It is not in the duplex unit, either.

    Hi @Dick_27,

    Welcome to the HP Forums!

    I appreciate that you try to remove the paper in your printer more HP Officejet 8600. I'm sorry to hear that, but happy to help!

    Please have a look through this guide, A display of the "Paper jam" error on the HP Officejet Pro 8600 e-all-in-one printer series.

    As well as this guide. The ADF (ADF) documents didn't pick up paper.

    I hope that these guides are useful and have a nice day!

  • Re: HP Officejet Pro 8600 Plus print but not scan

    I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600.  It worked fine for about a month, and then we moved into a new House.  Now, it print but not scan to computer.  It scans email fine.  Same problem wired or wireless.  It is said the computer Scan is not enabled.  When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.

    Hi mpk1969,

    Mac OSX:

    Try the following steps.  If you want to learn more about your product, click here.

    How to perform a scan: OS X v10.8

    1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)

    2. under scan settings, click scan to the computer

    3. make sure that a check mark beside enable scan of the computer

    4. click OK in all the dialog boxes and of proximity

    5. try scan of front panel

    Follow the steps below

    1. open System Preferences

    2. Open Print & Fax

    3. in the white box under printers right-click and select Reset Printing System

    Note: resetting the printing system will remove all printers in the print queue

    4 restart the computer

    5. Open Print & Fax and then click the + to add the printer to the print queue

    6. open the HP utility, and then click Scan to computer to make sure this option is

    Try scanning the computer to the printer and let me know what happens?

    Windows:

    HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

    I would like to know what are the errors you receive?

    http://www.HP.com/go/tools

  • HP OfficeJet Pro 8600 Plus: printer apps

    I can't access my applications from the screen of the printer - I get the message unable to connect to the server, check the internet connections.  Internet connections are very good.  I can print emails to the printer and the apps that I have implemented to print every day - they print daily.  It happened for about two months.  Help

    Hey @Buke1,

    Welcome to the Forums of HP Support!

    I understand that you have some problems with the applications on your Officejet 8620 e-all-in-one printer. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. On your printer, click web services icon in the upper left corner of the screen.
    2. Click settings.
    3. Click on delete Web Services.
    4. Click the new icon.
    5. Click on accept and Yes.

    Please let me know if you are able to access the apps after the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP Officejet Pro 8600 Plus: printing and scanning option is not presented when one clicks on destop icon for HP printer

    When I click on the HP printer on the desktop icon, it does not open the usual window for all functions of the printer.  I just get a notification asking if I want to leave the program to make changes to my pc.  Also, when I click on the option of printing a pdf document, the print window that opens only allows me to "Save" the document not printi TI (the 'save' button is substituted for the 'print' button).  Can I save the document and print then after I opened from my windowssaved file, if the printer is working and will analyze in the screen of the printer associated with the.  This is done via the wireless connection, so it works.

    Hello

    Try following the steps listed below and check if it can help, the steps for Windows 8 is also applicable for Windows 10:

    http://support.HP.com/in-en/document/c03640384

    If this does not help, try following the "printer software installation & screen opens instead of HP printer Assistant" section below:

    http://support.HP.com/us-en/product/HP-OfficeJet-4630-e-all-in-one-printer-series/5305049/model/5305050/document/c04714314/

    About the "print" button, I guess that's not related wit the real software problem:

    Google chrome opens the print dialog box, and then press the button change.
    Select your printer from the list instead of the default save as PDF option and try to print again.

    Shlomi

  • HP Officejet Pro 8600 Plus: print jobs get stuck in the impression that

    Documents of any kind stuck in printing (QC) email, print screen, word, excel.  It does not matter.  And it happens intermittently on a daily basis.  I read older messages and understand how to remove the impression that, but I want a solution as to why and how to prevent it.

    Take a look at this HP support page.

  • HP Officejet Pro 8600 Plus - printing of Documents for glass copy and charger slowly

    We bought this printer a few months back, and everything was working great. Yesterday afternoon, the COPY works, the high plateau of the loader page or the scanning tray, from work extremely slow. If I put a document on the glass and do a preview, it shows the preview a few seconds. The question arises when you print the copied document. He made several noises and, a minute later, finally then prints it. If I have something to print from my computer (connected with USB) it prints quickly. Even on the internet with my phone. I tried to change the normal paper but also the project and best, without change. Help, please. :/

    Rich1,

    Thanks for your reply. I plugged directly into the wall after reading about it, some problems of fixing on the forums. He has nothing. I finally got annoyed when the problems started affected the printer completely. Three different people take off open back the front, looked on all the rolls and nothing found. I tried to check the ink cartridges to ensure that they have been inserted correctly. As I put my head down on the desk of boredom, I saw... A whole piece of the book all the way inside the printer behind the control panel. He managed to crumble by preventing sliding back properly and through the printer ink cartridges. I asked 2 people to come and look and see if they could find the same paper. No luck, lol. I showed them exactly where and they both were surprised that the size of the paper, and that they could not find. in any case, removed the paper... it's fixed! Thanks for the support! God bless you!

  • My HP Officejet Pro 8600 Plus prints emails as landscape only; How to assign default A4?

    All of a sudden my printer has implemented printing of emails landscape mode; How to put in portrait as a default value for printing?

    Hi @OB1214 , welcome to the forums there.

    I understand that your emails are printing landscape. If the problem is that when printing of emails, there may be a setting in your e-mail settings to change the print settings.

    If all your programs print in landscape, check the print on your computer settings.

    Changing the parameters of printing from Mac OS X

    Changing the settings to print in Windows 7

    I hope that helps!

    If the problem persists, let me know the details and also what operating system you are using.

    Thank you

  • OfficeJet Pro 8600 Plus exemplary prints with black streaks

    I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

    How can I solve this problem?

    @Imagehappy, you have the more than 8600 or a different version of the 8600?

    The reason for the question is because I want to give you a link to update the firmware.

    Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

    I really appreciate it!

    Thank you!

  • E-mail print Officejet Pro 8600 Plus

    I can't print from email, I can print PDFS and all documents in word or excel, but not email.  I reinstall the software and the same thing happens.  All of the suggestions. Officejet Pro 8600 Plus with Windows 7 using.

    How to access your e-mail?

    * Do you connect to a service of e-mail via a web browser?

    * Or you are using a client such as MS Outlook e-mail software?

    If you log on to an e-mail via a web browser client, then you do in Internet Explorer?  Have you tried multiple browsers to ensure that the problem does not follow?

    I would also try another driver, such as the driver of c 990, to see if it is a driver compatibility problem.  For more information about how to use another driver, see thread of Shane_R found here.  I hope this helps.

  • HP Officejet Pro 8600 Plus - Duplex printing problem

    I use a printer Officejet Pro 8600 Plus (what is the best printer I've ever had, apart from this problem!).  I use it with Windows 8.1.

    He struggles for more than a few pages print using duplex.  The problem seems to get worse when I print a pdf file.  It starts to print very well and made a few pages, but then I get this message "error on HP Officejet Pro 8600.  "Could not print * name * folder.  It appears on the computer not the printer.

    Any suggestions?

    Thank you

    Hey there @operationorphan

    I just wanted to add my own suggestions here for the issue of two-sided printing that you had with your Officejet 8600.

    You can try to update the firmware: get the latest Firmware and updates

    If this does not help, try to uninstall the printer software , reboot the PC and reinstall the printer. This should dissipate all software problems.

    I hope that helps!

    If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions: click here.

    See you soon

  • Connected HP OfficeJet Pro 8600 Plus status reads "problem with printer."

    I could just ePrint on an OfficeJet Pro 8600 Plus replacement and them have not used for printing yet. I was in the devices page to manage the settings and change an address for one of my devices. The newly added column 8600 State reads 'Online', but also 'problem with printer '. Instructions I was referring to the display panel of the unit for Outlook2003 on the given problem. A check of the display surface showed no information, just a typical home screen. I checked through the display print and found no problems-all functionality is enabled and fully functioning. I checked then the functions of printer in the window 'Printers and devices' of all computers (all running Windows 7 Professional) on the office network. The 8600 are active and full functionality works correctly between the printer and all the computers.

    I then close the printer 8600, left for several minutes, and then lit it back and reconnected. The State says 'Problem with printer' remains in the device window HP.

    I am at a loss as to what this supposed problem can be and don't know what should be a next step. Does anyone have any advice or information that could help in this situation? It would be appreciated. Thanks in advance to those who could help

    HP support responded to my question by e-mail. I was told that the message 'Problem with the printer' is due to a bug in their system. Also said that as long as the status column indicates the printer is "Online" and everything else is fnctioning correctly, don't worry about this.

    I consider that a resolution of the post!

  • HP Officejet Pro 8600 e Plus: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g and instant ink

    Morning

    Does anyone know if the HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911g is compatible with the instant the ink program?

    Thank you

    Stuart

    @StuartTunstall

    Welcome to the HP Community Forum - we are a community of fans of HP !

    It seems that your printer is not eligible.

    Connected - HP Instant ink > FAQ > my printer is eligible for the moment ink HP?

    I also checked the datasheet for your printer and did not find any indication of instant support of ink.

    Time for a new printer HP brilliant?

    When you see a post that will help you,

    Who inspires you, gives a cool idea,

    Or you learn something new.

    Click the 'Thumbs Up' on this post.

    Fixed / responded? Click this post accept as Solution to help others find answers.

  • HP Officejet Pro 8600 Plus "unspecified printer problem.

    I've just set up my HP Officejet Pro 8600 Plus e-all-in-one.  The establishment seemed fine, but when I go to the tab "devices" to "HP" connected there a sign yellow and says that I have a problem with my printer.  When I click on the symbol of the performance, the box says that "a non specifiedproblem has been reported." Please check your printer. ' When I check the printer control panel, there is no reported problem.  The machine seems to print OK, but I want to clarify this error that appears.  Any ideas?

    Also, I've done the restart and sign-off/sign-in stuff, so we can move on to the second order troubleshooting.  Thank you.

    Welcome to the HP support community!

    This error has been reported several times here on the Forum and still no resolution of HP.

    I have the same printer and the same error is reported.  While inconvenient, feel free to ignore it!  :-)

    WyreNut

  • printing messages iPhone5 for printer HP Officejet Pro 8600 Plus

    How to print on my printer HP Officejet Pro 8600 Plus my messages from my iPhone5

    Hello

    Printer HP Officejet Pro 8600 Plus supports AirPrint. Please see the following article:

    http://www.Apple.com/support/iPhone/Assistant/AirPrint/

    Kind regards.

Maybe you are looking for