OfficeJet Pro 8600 Plus: problem of scanning the computer

I have a HP Officejet Pro 8600. It is configured for a wireless connection.  All the features work, i.e. copying, printing out of internet/office, Fax, with the exception of scanning.  The printer is displayed the "OS is not taken in charge for this feature.  He has never done this before.  I was always able to scan to my computer before. My OS is Windows 7, 601.64.  I tried to reinstall the HP with the provided CD, but which does not allow me to run that is.

Any suggestions before I have throw out the window?

Hello

Can scan you from the HP Officejet Pro series 8610 software by clicking Scan a Document or Photo?

If not, try after HP print and the doctor Scan by selecting the difficulty of analysis:

http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926&h_lang=en&h_client=s-h-E013-1&h_keyword=DG-NDU

What are the results reported?

Tags: HP Printers

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