OfficeJet Pro 8600 Plus: Scanner will not install software stopped working/Easy Start

Similar Questions

• OfficeJet Pro 8600 Plus: double-sided printing HP8600 has stopped working

  My HP8600 911 g printer double-sided printing has stopped working. Duplex accessory is still in place. Forum told to go into system preferences, open print queue and click on the driver tab. There is no driver tab. Just, it displays 'Driver 2.0' and does not give me the option to change this.  Don't know why? Duplex to work properly and now it doesn't. Any help would be greatly appreciated. Thank you!

  Hello

  I guess you can use AirPrint driver seeing your description.

  If please, try to add the printers printer & scanner, this time, click the use drop down and select the model of the printer default AirPrint option instead.

  Now check these settings and try to print a double-sided work again.

  Shlomi

• HP Officejet Pro 8600 Plus: scanner does not connect

  Help, please.  I have plugged in any place and unplugged, reset several times.  I keep getting this same error msg.

  The printer works fine but the scanner won't.

  Error Msg:

  Unable to connect to Debra PC/Scan docs.  Make sure that the remote computer is turned on.

  Hello

  Glad to know that the problem has been resolved.

  Marking this post as a solution it will be easy for others to see you the message easily.

• Re: HP Officejet Pro 8600 Plus print but not scan

  I'm on Mac OS X 10.6.8 and recently bought an OfficeJet Pro 8600.  It worked fine for about a month, and then we moved into a new House.  Now, it print but not scan to computer.  It scans email fine.  Same problem wired or wireless.  It is said the computer Scan is not enabled.  When I try to activate scan to the computer using the HP utility, he runs for a long time and then says that the connection has been lost.

  Hi mpk1969,

  Mac OSX:

  Try the following steps.  If you want to learn more about your product, click here.

  How to perform a scan: OS X v10.8

  1. go to the HP utility to 8600 of (Preferences system, scanner open, click on the utility tab)

  2. under scan settings, click scan to the computer

  3. make sure that a check mark beside enable scan of the computer

  4. click OK in all the dialog boxes and of proximity

  5. try scan of front panel

  Follow the steps below

  1. open System Preferences

  2. Open Print & Fax

  3. in the white box under printers right-click and select Reset Printing System

  Note: resetting the printing system will remove all printers in the print queue

  4 restart the computer

  5. Open Print & Fax and then click the + to add the printer to the print queue

  6. open the HP utility, and then click Scan to computer to make sure this option is

  Try scanning the computer to the printer and let me know what happens?

  Windows:

  HP has designed a quick and easy tool that diagnoses and solves many problems of printing, scanning and connectivity: The HP Print and Scan doctor. HP recommend you to download and install Print and scan doctor no matter what time you need to solve a problem with your HP printer from the link below.

  I would like to know what are the errors you receive?

  http://www.HP.com/go/tools

• HP Officejet Pro 8600 Plus: Scanner/Fax, printing of two black lines on documents

  When you use the document for scan, copy, fax feeder, etc. the document always ends with two vertical black lines in the middle of the page.  I read a few other posts similar to this and tried all the advice, and nothing seems to have worked.  So far I've tried: cleaning the machine reset, turn it off for a period of time and again, disconnect it from the power supply for five minutes and by him plugging plug (which were the advice given in other posts).  Thanks in advance!

  Hi @JHurkett.

  Welcome to the Forums of HP's Support. I understand that you found lines in the scans and faxes of the ADF. I would like to help.

  If please examine this message and try the steps that you have not already done so. HP Officejet Pro 8600 e-all-in-one and Photosmart 7520 e - all-in - One Printer Series - band vertical, lines, or streaks in the Copies, faxes, or scans

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• OfficeJet Pro 8600 more: printer will not recognize this yellow cartridge has been refilled.

  The printer would not print because the yellow cartridge was totally exhausted.  I had all the colors of three cartridges filled at Costco and reinstalled the printer.  Still not printed - he continues to say the yellow cartridge is completely empty and must be replaced.  How can I do recognize that this cartridge has been refilled?

  Replace all cartridges per HP cartridges to see if it solves your problem. If so, suspect that the reloaded cartridges were damaged by Costco.

• My HP Officejet Pro 8500 has more will not install on my laptop with an ethernet cable or wireless. I need help!

  I have a laptop Sony Vaio with Windows 7 and I can't install my printer wireless with my laptop. I tried to use the ethernet cable and troubleshooting, but no option doesn't solve the problem.

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Officejet OfficeJet Pro 8600 Plus: Pro 8600 more will not scan from touchpad after updating Windows 10

  After a Windows 10 update, my printer will not touchpad analyze. It will scan the troubleshooting utility. I unplugged and reset without success. I have updated to the latest version of the HP software for the printer. What else can I try?

  Hello

  You can try to install from the link here:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series-N911/4322915/model/4323647

  Before installing the HP software above, please uninstall your previous version first.

  During installation, select the type of standard or recommended installation when you are prompted by the installation software. If you choose a minimum installation, read the description of each component software with caution to avoid the unintentional loss of functionality of the printer.

  You can check via "Control Panel" > "Hardware and sound"-> "Devices and printers"-> under "printers and faxes". There will be a green check mark is marked to your printer if it connected successfully.

  Hope this helps you.

• OfficeJet Pro 8600 Plus will not be printed

  I just bought a HP Officejet Pro 8600 Plus, and I've connected two PC and two iPads to it.  I also plugged on my Macbook Pro (iOS 10.6.8), but unlike four other devices, the Macbook will not print.

  The Macbook watch the installed printer, sends the print job, but nothing prints.  I reinstalled the printer, the driver updated and reset the system print, all nothing will do.   I know that the Macbook and printer can communicate because I can print a test page for the HP utility in the browser.

  You do not know this information helps, but I have observed in anticipation of eventually being removed from their own print jobs.  I also noticed that, strangely enough, a print job will appear in the queue, I try to print the levels of power, but I was not initialized it.

  What Miss me?

  (Btw, it's a wireless installation.  I read that others troubleshoot using a static address, but this isn't an option for me. My ISP router will not work with a static address.)

  After much research, I found someone else on this forum who has had the same problem and found a solution.  I post the link below in case someone comes on this post.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-Setup/OfficeJet-Pro-8600-will-not-print-on-Mac-OSX-10-7-5/m-p/2307027/highlight/true#M80392

• HP Officejet Pro 8600 Plus does not connect through the Device Manager but will connect bij Win7.

  I have a HP Officejet Pro 8600 Plus that works very well with some computers connected via ethernet.

  On a new computer with Windows 7 Ultimate edition, HP Device Manager can't find the printer, even when I give IP address.

  When I try to add a new printer network in Windows (add printer) windows detects the printer less than a second.

  I need the hp Device Manager configuration so I can use all the options off the officejet.

  Problem solved.

  The printer has a fixed IP address and the customer got his IP by DHCP. By dhcp, dns suffix has been changed so the printer dns suffix and the client does not mach.

  Now the printer receives its IP address by the dhcp server. The dhcp server always gives the same address to the printer.

• HP Officejet Pro 8600 Plus the Scanner Software

  Hello

  I'm a big fan of HP products.  My last several printers, scanners and computers were all HP.

  I recently bought the HP Officejet Pro 8600 Plus to replace an older machine with similar features (ADF, duplex, etc.).  The previous machine was also an HP printer.

  The problem I encounter is that the software appears to have been downgraded.  The software on my previous machine had the ability to automatically analyze the photos laid on the flat bed scanner in individual jpg.  With the software on this computer, it seems that I need to manually crop each image.  The options for optimization of each picture, eliminating scratches, automatically adjust color, sharpness, etc. are all gone.

  I really miss these features.  I found that I had been using a "basic" version of the software.  I installed the full version and found it a little different, but it still lacks the automatic selection of the image and image tweaks I did this inveterate of.

  Is it possible to recover these options?

  Thank you

  -MrXmas

  What I found there are some good options based on their comments, I'm not sure if they will have all the features you're looking for, but...

  http://goo.GL/Czm1

  http://goo.GL/3KUR

  I would like to know if this is useful!

• HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

  Equipment:

  HP Officejet Pro 8600 more

  MacBook Air mid 2011

  Mac OS X Lion 10.7.5

  ASUS router DSL - N16 (new)

  I moved home and brought my computer and printer with me. I chose a new access provider and sent the new router.

  My old House my computer and the printer/scanner worked fine. Now set up at the new House and I can print but it won't scan. The computer and peripheral HP are connected to the router. I uninstalled all the HP software and reinstalled. On the front of the printer if I select Scan of the computer he says not 'found computer.... ' Make sure that the feature is enabled"using the HP utility. But in the HP utility there is not the option "Scan to Computer" more. I used to be able to scan to the computer to the printer, and I used to have a scanning tab in system preferences / print and scan - but not more!

  Details of what I tried:

  1. Uninstalled HP software.
  2. System preferences / Print & Scan - removed all printers.
  3. On the front of the printer: you click Network and disconnected.
  4. Off, computer, printer and router.
  5. Tour of router on. The printer is turned on.
  6. Used the wireless configuration wizard.
  7. Chose my router - "Found WPS router".
  8. The router WPS button is pressed. 'Network connection' 'successful connection' (n.b. left wireless live 'Off').
  9. Turned computer on - check the connection to the router OK.
  10. System preferences / print and scan - Add printer. He sees my printer - I select this one.
  11. Option to download and install the software of Apple-selected.
  12. Printer appears in Print & Scan-Idle / green spot. There is a print tab and a scanning tab.
  13. Click on the power levels: "Information not available". Click the HP utility: "unable to communicate with the device selected. Try to print: "the printer is not connected.
  1. Go to support.hp.com/gb-en/drivers - type in the printer model.
  2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
  3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
  4. Click the HP Installer dialog box. Ignored HP ePrint offer.
  5. "Select the device you want to install" - no device is listed. Click on «my device is not listed...» "and"continue ".
  6. Select model device drivers - 8600 network / wireless Officejet Pro. Installation options: checked HP recommended software and additional software.
  7. Software installed with success, but still need to configure the device. Press to continue.
  8. Device not shown yet. Add device manually, using the IP address of the printer. Printer is displayed.
  9. 'Add the Print Queue' box - must add the printer to the system by using the "add a printer".
  10. Click IP in the toolbar. Protocol: HP Jetdirect - outlet. Enter the IP address of the printer. "Print using" field shows my device. 'Add '.
  11. Back to the installer - congratulations! Successfully installed.
  12. Utility HP ok - prints ok.
  13. On the front of the printer: select Scan / scan to computer: «no Found computer...» Make sure that the feature is enabled. Mac OS X: open utility HP. Under scan settings, click Scan of the computer, and then make sure Enable Scan to computer is selected. »
  14. In the HP utility, there is no "Analysis settings" or "Scan to Computer". There is "scan to E-mail and"Scan to Network".
  15. In the system preferences / print and scan - it doesn't have the printing tab and the tab analysis (see 12 above)
  16. Check the built-in Web server. Wireless status is connected. On the scanning tab I can Webscan to computer (but only 1 page at a time - not good for multi-page documents!)
  17. Try Apple Image capture - no devices specified in the list of devices.

  Hello

  First, make sure you have the latest firmware installed as follows:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

  Then, try the following:

  1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
  2. Select Network Configuration.
  3. Select direct Wireless Configuration.
  4. Ensure the Direct wireless is enabled and take one step of his password if such a value.
  5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
  6. Go to System Preferences > print and scan and click on the plus sign to add the printer - you see it listed as Hello via the direct wireless connection?

  Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

  On your screenshot, it seems that your router do not transfer packets to multicast to the need...

• Automatically create color PDF can not deposit Officejet Pro 8600 Plus

  I have an Officejet Pro 8600 Plus and an Apple OSX Yosemite iMac running. I installed the full software from the HP support site, and in particular the analysis of the HP is version 4.4.1 (21).

  I want to create a color PDF directly in a file on my computer to the scanner.

  If I select Save as PDF, I get a b & w image in a file that is automatically created.

  If I select print daily scan opens in HP Scan and I am able to create an image in color, but with additional steps.

  I looked at other similar topics in 2012 and 2013 and saw advice to change the mode in HP utility/Scan to computer/change Scan tasks/editing, but there is no option of color Mode.

  Finally, I figured this out. It CAN be done.

  Go to HP utility/Scan of the computer.

  Make sure that enable Scan to computer is checked.

  Select Edit analysis jobs

  Select Save as PDF/change

  In the presets drop-down, select generalist

  In the section move the items from the Finder, you can also specify the folder where the scans will be saved.

  Saved color, managed directly from the printer scans on my iMac. Sweet!

• OfficeJet Pro 8600 Plus: network capability are not available

  Dear Sirs,

  The Officejet Pro 8600 Plus has already been set for a wireless connection. It was primarily used with the USB port.

  We've tried lately set up the wireless connection, and we couldn't.

  We received the message: network capabilities are not available.

  We could not move forward.

  We tried the factory reset, buit didn't work.

  I appreciate your help to resolve this isse.

  Concerning

  Ibrahim

  Please come back to me @Shahin_ij. I think the printer reset will solve the problem. I'll send you a PM (private Message), but before I do, please see the HP Privacy Statement.

  This privacy statement informs you of our privacy practices and the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is available on our homepage at the bottom of each web page of HP and HP.com.

  There are a growing number of messages in this forum and elsewhere in the internet with the steps to do a reset on different printers.  Reset to will sometimes fix problems, so resetting is not the issue.

  A few resets require you to enter key combinations to open special menus on your printer that you were supposed to never access.  These special menus are used by developers and staff support for debugging of problems, but they are not intended for inexperienced users and can have unexpected results.  A wrong button push and you might no longer have a printer, but rather an expensive paper weight.  On top of that, if you happen to the 'brick' the printer in this way, it is considered as customer induced damage and voids the warranty automatically. These resets are only intended to be distributed and used as a last resort and under the direct instruction of a representative of the HP technical support. They should not be made lightly!

  Reset the printer: what you need to know

  Please check the little envelope on the upper right of the forums page to check your Inbox of Forums.

  

• OfficeJet Pro 8600 Plus fried by storm - how can I removed the ink cartridges

  A storm on the last week my OfficeJet Pro 8600 Plus feeding dish. The printer is irretrievably economic so I ordered a new printer.

  Without power, the transport of ink cartridge is stuck in extreme right position where it is impossible to remove the four ink cartridges relatively new. Ink is not cheap... would like to be able to recover the disabled printer ink cartridges but cannot understand how the cart release.

  Any sugguestions would be appreciated.

  In the end from the deceased by removving Assembly ADF/scanner printer ink cartridges. This provided access from the top to the distribution of ink stuck.  T10 Torx driver required to remove all.

  The new printer will not accept the cartridges retrieved when installing printer... had to use the "setup" cartridges in the box with the new printer.

  After you configure the new printer, however, I've been able to 'Set up' cartridges for almost new XL cartridges that I had recovered from my old printer.