OFFICEJET PRO 8600: PRINTING BLACK AND WHITE ONLY

Printer does not print in black and white only, even if this option has been selected by "Printer properties" or "Printer Preferences".

Please read this post then provide some details.  There the error messages on the computer screen or the printer?

The Officejet Pro 8600 series has separate heads for printing and ink supplies.  To protect the print head of damage the printer requires all inks to be present to print in black only.  If one or more of the inks are exhausted, they must be replaced to allow printing.

Tags: HP Printers

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    Welcome to the Forums of HP Support!

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    Contact HP for service in all countries except Asia-Pacific.
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    Step 1. Open the link: www.hp.com/contacthp/
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    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on options contact HP - click Get phone number
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    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

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