OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. The error of the Linux box is:

OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box.  Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled."  For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found.  I can get on the site by copying the ip address and the path to my dir browser.

In the Linux box, I can print to the printer.

Sorry, but HP does not support the Linux operating system.  The only thing that HP offers for Linux support can be found here.

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8620: can not scan from my printer on my computer

    Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer).  I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.

    Is there a way to fix this?

    Thank you!

    Hello

    Thank you for using the HP forum.

    You can download and install the software COMPLETE features of HP printing for your operating system:

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    How to scan to computer

    Once you have installed the software,

    1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
    2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
    3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)

    Hope that helps.

  • Wireless HP Office Jet Pro 8500 - can not scan to computer

    I use a HP Office Jet 8500 Wireless and cannot "scan to computer".  When I select "scan to computer", I get a message (on the face of the printer) that says "refer to device documentation to troubleshoot issues.   I did everything in the troubleshooting guide, even if they do not address my problem, but anything done without success.  I am running Windows 7.

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    Robin

    Destin, FL

    Hello Robin,.

    Thank you very much for your answers and your efforts! My sincerest apologies for not knowing that Windows 7 Professional 64 bit rested not with the tool! I learned something new from you and thank you so much for this!

    We can try level 3 or 4 uninstall manually, instead of running the tool. I understand that the tool would be the easiest method. Here are the steps for you.

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    7 run the Accessories\ System Tools Disk Cleanup

    8. perform the clean boot

    (9 download drivers and full software features HP Officejet Pro Full Feature software and driver )

    I really hope that does the trick!

    Happy Thursday

  • can not scan large dockument in a file and have the pages come out in order

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    program says to keep you charging between 25-35 @ a time and when pages per document revolving around the pages and not flip and scan to hide through.  He loved two times (not a quick learner)

    When save, close and open pda here even not close to being in the order.

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    the reasion 4 that this nightmare is that he he will cross OCR for search keyword.    Thanks for reading.    Gary

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  • HP Officejet Pro 6830: do not scan from the adf

    Hello

    I'm trying to scan on my all-in-one printer, but it won't pull the paper down in the adf.

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    HI @bekf

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    HP LaserJet PRO M127FN

    Hello

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    Hello @DRevan,

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    The HP LaserJet Pro m127FW supports scanning to e-mail.

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  • I can not scan from my computer, I have to use the scanner, printing device how to solve?

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    What happens to the anti-virus do you use when you get the corrupted message?

  • HP Officejet Pro 8600 Plus: HP Officejet 8600 does not scan to computer more - after having moved from the House

    Equipment:

    HP Officejet Pro 8600 more

    MacBook Air mid 2011

    Mac OS X Lion 10.7.5

    ASUS router DSL - N16 (new)

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    1. Uninstalled HP software.
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    4. Off, computer, printer and router.
    5. Tour of router on. The printer is turned on.
    6. Used the wireless configuration wizard.
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    2. Download the installation software "HP Officejet Pro driver software and full functionality" version 12.23.0. Save the dmg file.
    3. HP download and install the wizard downloads files on computer. Click on dmg download, double click on HP Installer.app.
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    Hello

    First, make sure you have the latest firmware installed as follows:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

    Then, try the following:

    1. Of the printer, click on the right arrow / left and press the ion of the configuration of the printer.
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    5. Click on the WiFi icon from your Mac and connect to the SSID 8600 spirit "live / Print" in its name.
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    Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

    On your screenshot, it seems that your router do not transfer packets to multicast to the need...

  • OfficeJet Pro L7590 can print but not scan

    My printer (Officejet Pro L7590) can print and copy correctly, but the scan function - that has worked well at the same time - has just up and stop working, and my attempts to solve the problem simply go round.

    • When I try to scan using the button start scan on the printer, I get an error message saying 'no scan options '.
    • When I try to open the solution Center, it is said that he cannot run because the installation is not complete.
    • Uninstalling and reinstalling the software (latest version, which is three years, downloaded from the HP website) do not work. The software seems to go through the process of installation very well, but crashes on the stage finish ("product configuration"). Eventually it times out.
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    • I'm this end =><= to="" going="" all="" office="" space="" on="" this="" printer="" and="" getting="" a="" new="" one="" based="" on="" the="" abhp="" principle="" -="">Anything But HP.

    I can't emphasize enough that it worked in the past and this basis still printing very well (with the exception of some strange problems with certain PDF files), but scanning has broken since my last round of hardware upgrades and refuses to be fixed.

    It's incredibly frustrating. Someone just make it work with minimal BS, as he has done before.

    I realize, this is a follow up very, very late, but apparently the problem has something to do with the 32-bit version of Windows 7 running. I recently installed the 64 bit version and now have no problem with any HP software.

    Well, except that sometimes he asked my permission to do an update then fails to actually download the update (I get the same "could not connect to content url" error message that many others reported here).

    Other than that, which is slightly annoying, but doesn't really affect what anyone, everything works fine now.

  • OfficeJet Pro 8610 do not print documents to MS Word

    Hello

    I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

    I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

    Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

    Hey @Fatalouch,

    Welcome to the Forums of HP Support!

    I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

    Step 1: Uninstall the drivers:

    Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

    Uninstalling the printer software

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    1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
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    5. On your desktop, right click on the recycling bin and select empty recycling bin

    Step 3: Reinstall the drivers:

    Please select the link below to download the appropriate printer drivers:

    E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

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    1. The installer gets to 100% and then launch the installation screen
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    Step 4: Change of driver:

    Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

    Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

    1. Allow the driver to download it and run it
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    6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
    7. Close the Temp folder
    8. Click on the start menu, then select devices and printers
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    11. Left-click on new driver
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    13. Click the "disk" button at the bottom right
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    18. Rename your printer in HP Officejet 8610
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    Now, try to print from MS Word!

    Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

  • HP OfficeJet Pro 6839: How to scan multiple pages in a PDF document.

    When I try to do a scan of a long document 1 page, I have no idea where to add a page. When I scan my PC, there is a really different window. I choose crop, brighten, save to the folder without problem.  Not so on my MAC! It actually starts the scan as soon as I open the window with no choice and no place to save the document. Even when I close the window, it is not save it. WHAT IS THE PROBLEM!

    I thought that if I re - install the printer/scanner that would help but can not find the CD and don't know if it would help even when...

    Hi @ATreichel,

    From your description, it seems that you use the scan of Apple rather than analysis of the HP software. If please download and install the full software features here and be sure to select the HP scanning when you see the prompt Select which software install: HP-Officejet-Pro - 6830_v12.36.0.dmg

    During installation, you will notice is the recommended package which is preselected and additional software you need to manually select.

    When you have completed the installation, you can find the following useful document for instructions scan using different methods. Please do not forget to select PDF when you scan a document multiple pages so that you can choose to save the pages in a single file. HP printers - how to scan to a Mac (OS X).

    Please let me know if that solves the problem by marking this post as an acceptable Solution.  If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.  If you need more assistance let me know and I will gladly do whatever I can to help.

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