OfficeJet pro 8600 + scan if there is no configuration for the network folder

The printer is wireless to my router and I connect to a computer connected to the router with an ethernet cable.  The computer is running Windows 7SP1 Home Premium 64.

During the original installation of the printer 3 days ago, I used the wizard set up 'scan to a network folder' a record 'scans public '.  He created the 'profile' correctly and worked well the first time I scanned (I scanned the 3 or 4 times with different tweaks to experiment).  However the next day it no longer worked error on the printer was, 'could not connect to \\Computername\Public scan. Check that the remote computer is on. "Obviously, the computer was on, some communication problems only happened from one day to the next day, he was sitting unattended.  Hmmmmm.  Note that the option "Scan to Computer" works very well, so communication is simply no "scan to network folder" option and I really want to scan to a network folder.

I went in a private "Scans" folder on my account and created a share as 'DadsScans', creating permissions and following all the tips I've come across so far.  Then I tried many times with the wizard to create a new configuration in the profile and all have failed and yes I found the network and turned on file sharing.  Also remember that it worked fine the first night?

I tried to enter the local path to the folder (C:\users\dad\My analysis) with a share name (DadsScans), but the error message after choosing the option "test and save" was, "error.  Your printer cannot connect to the server.  Press 'Back' to correct the address and the name of the server.  Setting is not saved. »

I then tried to enter the share name directly in the path of the network folder, like "\\computername\DadsScans", but the error was "error.  Your printer cannot connect to the server.  Press 'Back' to correct the address and the name of the server.  Make sure that network discovery and file sharing are turned on... "Note, I also tried,"\\computer Address\DadsScans IP"and got the same error.

Finally, I disabled my firewall and my anti-virus in real time and tried again and got the same error messages.

Once again, my network discovery and file sharing are on and it worked fine the first time I've used suggesting that everything was fine.  What happened during the night, so that the printer and computer sitting idle?  I've changed NOTHING!  Any suggestions would be greatly appreciated!

Well well, after several hours of attempts to solve the problem, the 'light bulb went on!  The night after that I configured the "scan to network folder" option, we had some difficulties with our network so I reset our modem and DSL router.  Who cleaned the problems of network with devices.  It is apparently broke something with the communications between the scanner and the computer.  A simple re-start the computer tonight and wa - la, the original public scan I configure worked again and I could create new profiles of "scanning to '!

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8500: Officejet Pro 8500 A910 - unable to access configuration for the network folder screen.

    I can't access my webpage "network folder Setup.

    I can access my page main printer very well using the IP of the printer.   I click on Scan up fine, I then click on "configuration of the network folder" and it tries to load and then goes to a screen "ERR_CONNECTION_TIMED_OUT".

    He warned me the first time that he has been using HTTPS and I approved that.  I currently records on my printer set up awhile back and they work fine but must modify and add a little more.

    I tried multiple computers and devices with the same results.

    Thank you

    Chris Gaines

    MALVERN, AR

    Hello @Cgaines78,

    Thanks for dropping by the HP's Support Forums! I see that you run into issues trying to set up a folder network for your HP Officejet 8500 A910.

    Please continue troubleshooting here: scan to a computer, the e-mail, the device memory or the network folder

    This aid? You are now able to set up a network folder?

    Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  Just say thank you, please click the ' Thumbs Up ' button. If you need more assistance let me know and I will gladly do whatever I can to help.

  • OfficeJet Pro 8600 +. Error "there is a problem with the printer or the ink system... »

    OfficeJet Pro 8600 +.  Once we replaced the ink cartridges, our printer gives an error "there is a problem with the printer or the ink system.  Turn the printer off, then on.  If the problem persists, contact HP.  We've gone through the start/stop several times.  We also pulled back and ink cartridges in, in addition to taking the print head at.  I ran a diagnostic test download and it comes back with "unknown error (06).  Help, please!

    Thanks for your reply.  We exchanged all Costco ink cartridges and the printer seems to work very well at this point.  Yes, we did all of the print head and cartridge cleanings.  Nothing seemed to help.

  • HP OfficeJet Pro 8600 AIO: Cannot 'Edit analysis jobs' to change the destination folder scans

    Hello

    I just installed it on my new Macbook, but somehow I can't change analysis tasks. Once I click on this button, I get an error that says I have no scan software installed and he directs me to the HP download page. But, the download-only "HP Easy Start', which I installed it there. See the printscreen below.

    I already deleted and reset the printer and re-installed the software several times. The pilot is set to HP and not air one time.

    I want to change the destination of the scans folder, which should be in the settings after scan tasks, that I can't reach.

    What's wrong?

    Hello

    Download and install the HP Easy Scan application below:

    https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

    Now try changing the tasks of analysis once more and I want to know the results.

    Shlomi

  • HP Officejet Pro 8600 scans appear in white

    Hello

    My HP Officejet Pro 8600 scan correctly, either from the document feeder or the dish. The scans appear almost totally blank, although some weak contours are barely visible along the top. Two computers use the scanner (Mac OS X 10.6.8 and 10.7.5) and both have the same problem. Any suggestion would be great!

    Hi ABverr,

    A hard reset can solve this problem.  To do this, unplug the power cord at the back of the printer when the printer is still on.  Unplug the other end of the power cord.  After 60 seconds, plug it directly into a wall outlet, and then plug it into the back of the printer.  Try a scan.

    If this does not help, I linked a document with measures to correct the problems of quality of scanning.  Click here

    If the problems persist, you can download and run printing HP and doctor Scan.  Click here  Let me know the results.

    Good luck!

  • OfficeJet Pro 8600 Premium - paper tray automatic selection according to the size of the paper

    OfficeJet Pro 8600 Premium, Windows 7

    How to setup the printer such as when I'm sending a legal document that automatically selects the tray 2 (legal paper in tray 2). Tray 1 is the default, with letter-size paper tray. In 'device settings' Tray 1 is set to letter and tray 2 has the legal value.

    Thank you!

    Greg

    Hi Greg,.

    At present, the 8600 does not support this feature of Microsoft. Unfortunately, there is no work around. You must manually select tray 2:

    1 Ctrl + p to open the print dialog window.

    2 Select the printer of desire and click the preference.

    3. go tab paper/quality, then select "Tray 2" on the decline of the Source of the paper in the menu dropdown.

    See you soon,.

    Kimu

  • HP OfficeJet Pro 8600 Plus: how and where can I find the year of the printer? HP OfficeJet Pro 8600 more

    How can I get the printer HP OfficeJet Pro 8600 year more?

    I looked in the staus report printer and the different labels I can find on the printer itself. I don't know that I just lack.

    I bought it new, so I have no reason to suspect that the information has been removed before purchase.

    Thank you

    The printer status report has 47 online date (rounded to the week) the print head has been installed.  Except in rare cases where that the printhead has been replaced, this would be the date of the printer has been installed.

  • HP Officejet Pro 8600: scanning on glass OK; scanning with ADF gives a gray line

    Hello

    When I scan a document on my HP Officejet Pro 8600 glass all in one, everything is OK.  However, when I use the ADF for scanning, a gray line appears on the scanned document.  Can I reslove cela to clean something or is this a technical problem?

    Thank you!

    Marc

    Hello there is Marc aka @mk75053 ,

    I'm sorry to learn that when you scan from your ADF file, you see a line on your document. This is usually fixed by clean under the scanner, however there could be other causes. I have the best guide for this type of situation that will show you where clean and give the appropriate instructions. I hope that this rid your question!

    Click here to start: vertical stripes, lines or streaks in the Copies, faxes or Scans

    Please let me know if I can help further.

    Best wishes

  • OfficeJet Pro 8600 scans a page full of lines of garbage

    Hi all

    I recently tried the copy and scan functions of my all-in-one OfficeJet Pro 8600.  Each scanned document appears as a page of garbage (see table at right) lines.

    I tried the recalibration during a cold, start tried an update of firmware (already up to date), have cleaned all glass on the device and we tried all other patch listed on generic scan HP troubleshooting page.

    Any ideas?

    See you soon,.

    -Sean

    Macscoop wrote:

    Any suggestions?

    to stop buying HP seems to be the only conclusion possible, macscoop. No member of this company is proposed to recognize the intrinsic problem of the machine, let alone offer repair or replacement. We have, and there is apparently nothing we can do about it.

  • OfficeJet Pro 8600 Scan crash

    I have problems with scanning with Officejet Pro 8600. The scanner works most of the time without any problem, but the same analysis (same settings, same computer to analyze, I haven't changed anything else the photo I'm scanning) sometimes breaks down. It can be planted two ways

    (1) ' preparing to digitize"never ends

    and

    (2) ' analysis now' never ends

    Preparing to scan is the kind of problem most friendly, that after several minutes, says "unable to connect to the computer" (absolutely nothing anywhere, the last scan seconds earlier ended the most perfectly), simply disable the Officejet Pro 8600 for awhile. The "scan now" is a bigger problem, since not even on the power button / reacts to anything and I tried to wait at least half an hour for the analysis at the end. I don't hear it mechanically would do anything (you know, when the scanner scans, there should be some 'noise'). The only thing I can do these days is to unplug the power cord, and one could imagine that shouldn't be so.

    So my questions are:

    (1) what should I try?

    (2) is a good problem and so, then are we talking about problems with hardware or software?

    The Officejet Pro 8600 is no longer new, I bought it in July 2013, but I remember he made at least since August. As he said, the fact that occasionally, but I'd say it's at least 5% of the time I try to scan.

    Ed. More information:

    Operating system: Windows 7 Pro SP1

    Connected wireless

    ScanDoctor try to analyse, and it gives an error "scanner is currently in use. Please wait until your previous task is completed and the scaning try again. »

    There is another scan option I use very often, which is to use a memory card, use the scan to memory card option. the printer has not yet need to be connected.

  • HP OfficeJet Pro 8600: Scan - disable the 'Save' button with MAC OS 'SIERRA '.

    Hello world

    I have an Officejet Pro 8600 installed in a Macbook pro.

    After having upgraded to Mac OS Sierra (10.12) 'Save' button in the HP scanning software is now disabled when the save screen appears. Save documents are possible using the 'Test' option in the menu "Preferences".

    It worked fine with the latest version of 'El Captain'.

    I've searched for scanning HP new version for Mac OS Sierra, but nothing.

    Someone has any idea how to solve this problem?

    TKS in advance.

    Hello
    The HP scanning application is not compatible with Sierra, so you may experience problems.
    Remove the HP scanning by moving it to the trash, then empty the trash.

    Instead install HP Easy Scan below, it will be installed in the Applications folder:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/installations/Essentials/HP-easy-scan-1_7_0.pkg

    If you experience additional problems, ensure that the latest version of the software is installed by following HP Easy Start below:
    http://FTP.HP.com/pub/softlib/software12/HP_Quick_Start/OSX/applications/HP_Easy_Start.app.zip

    Finally, make sure that your drivers are up-to-date by clicking the Apple icon, select about this Mac and then press on software update.
    Click on the Bank on the menu bar, click Reload Page, click all update if an update is available.

    Kind regards
    Shlomi

  • HP OfficeJet Pro 8600 - Scan to computer

    Hello

    I recently bought a HP OfficeJet Pro 8600. Installation and configuration was successful. However, every minute or two, I get a notification of ball on the Windows task bar that says "Scan to computer do not enabled." I assume that this occurs because the printer is turned off after entering a sleep mode is not used for a specific period of time. I could be wrong about this, of course. But assuming that I'm not wrong, my question is how can I disable that irritating notifcation to appear every minute?

    Thanks in advance for your help.

    1. open the control panel and write "Notification area icons" in the search:

    2. the Notification area options appears and select the option that says ""ScantoPCActivation " "

    3. Select the option that says 'Hide icon and notifications'.

    • Click OK to close the window.

    I hope that these steps will help you.

    * Click the stars KUDOS to say thanks

    * also click on the Solution button if your question is answered.

  • HP Officejet Pro 8600 scans to the computer windows 7

    I am using Windows 7 on my desktop at home for the first time (since a few weeks ago). I got this HP Officejet Pro 8600 for at least a year now, and it was easy scan documents using my Windows XP.

    This morning, I scanned a document on the Windows 7 system, but tonight the icon ("HP Officejet Pro 8600") does not show the scan option. I am stunned. I need to scan more than a few documents and cannot find out how to access this feature. Help, please!

    Hi delphine and welcome to the forums of HP!

    I see you have a 8600 Officejet which seems to no longer provide the analysis option. I will certainly do my best so that he could share with you scanning capabilities

    It's really weird that you get is no longer the option scan so I suggest that you run the HP print and Scan Doctor and see if it finds problems first. If she says that everything out very well we should be able to get an icon on your desktop HP Scan so that you can just open it directly.

    To do this, click the start menu, click programs principally made, click the HP folder, click on the HP Officejet Pro 8600 folder and then right click on the HP Scan, select send to and Desktop. Then, you will see an icon on your desktop that says HP Scan and you don't have to go through the HP printer Assistant longer.

    I would like to know how it goes for you!

  • OfficeJet pro 8600 vertical black lines printing when you use the scanner/copier of SMA

    I have an Officejet Pro 8600 Plus model N911g that I got a year out of warranty. Worked perfectly until this week when I scanned approximately 50 pages through the ADM.  During the process of digitisation of the black vertical lines began to appear on documents that are scanned or print (color or BW) through the ADM.  Scanning or printing directly from the scanner glass is not the problem.

    I checked, cleaned and cleaned all (rolls, strip scanning, scanning glass) it is possible via the information provide in these forums from other veins knows on their production lines.  No change...

    I unplugged the printer all the network and fax cables and tried scanning or copying with the power of the device, NO CHANGE.  Don't know what the next step might be other than the factory reset (don't have documentation on this process).  Additional suggestions would be appreciated.

    Bcrigler

    Hello

    Please go through this document from HP, this problem is because of the dust or some contamination on glass scalled

    http://support.HP.com/us-en/document/c02881567

    Here is a video, the printer is not JO 8600 but the mechanism is the same, then even this video will be a great help

    http://www.YouTube.com/watch?v=CGn7FJvH8sE

  • OfficeJet Pro 8600 n911g stops and you need to restart the spooler on Win Xp

    Hello

    I have an OfficeJet Pro 8600 N911g printer.  It is networked and I put the static IP address on the printer.

    I have a user with about once a day to restart the Windows print spooler service so that tasks start printing.  I loaded, uninstalled and reloaded the Windows XP drivers.

    Any thoughts on how to solve this problem?

    Hello

    Have you used the latest version of the software on the HP site?

    If not, uninstall the printer from programs > HP > printer folder and then install the latest version below:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

    I suspect also any security program which may block the network connection (assuming that by the description of problem on a single user), temporary disable any software firewall running and check if that can cause printing to stay in spool it print.

    Try to run the HP print and Scan doctor, click on network > firewall help and make sure any firewall running is disabled, then follow Fiox print and check what is happening:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109037-2&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

    If still the same I guess rather the envoirnment of the OS, you can try running Microsoft Fixit to diagnose service print spooler for questions and automatically check if this can help:

    http://support.Microsoft.com/mats/printing_problems/

    Shlomi

Maybe you are looking for