OfficeJet Pro 8600 spits out a blank second page when receiving faxes

Similar Questions

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• OfficeJet Pro 8600: Officejet Pro 8600 leaves black lines on docs scanned when using the document feeder

  This is the second HP Officejet Pro 8600 I had - one was replaced by HP, after that the same issue arose.  I tried to clean the entire unit, but we still get a thin black line running vertically down the page.  This line is divided into sections of 1 "and 2.5" in length.  Sometimes I get the fine line and then almost a shadow line that is parallel.

  Any suggestions would be very appreciated I have scan documents to PDF format and it's hassle to put everyone on the flat for scanning.  I use the charger of the doc on a daily basis and wonder if this could have something to do with the lines.

  Thanks for any help.

  The question is a spec on thin (~ 1 "wide) glass to the left of the main bed scanner.  Clean this area as described in this document.  It can be difficult to see the affected area, a bright flashlight which is held at an angle to the glass can help find the place.  Even a very small spec on the glass can cause a black line when using the ADF.

  

• HP Officejet Pro 8600 more N91: Printer crashes with 0xB845D7DC when connect to UPC Ubee cable modem/router EVW3226

  Printing: HP Officejet Pro 8600 more e-All-in-One Printer - N911g

  SN: [personal information]

  REF: CM750A

  FW: CKP5CN1516AR

  Then try to connect to the router wireless (active DHCP), the printer LCD display starts to blink and a second, it displays B845D7DC.

  After that, the printer asks to reset and it restarts with wireless off.

  I have a cable modem with router wireless of my cable TV UPC provider called UPC Ubee EVW3226.

  I tried to connect the printer to the router using the WPS button and provide the password. In both cases, I have the same behavior.

  I have a dozen other wireless home devices that connect without problem to the router. But not the printer.

  Please let me know what other information will be good for you to solve the problem. Or, please provide a workaround solution.

  I found the solution:

  connect to your printer cable (you can use a direct eth between your computer and your printer cable), access the web interface and disable support IPv6 (let the IPv4 only verified): network > General > protocols > only IPv4 verified. Save and restart the printer.

  In 80% of cases, it will work on the wireless connection. For the other 20% when it does not work, try to assign a static IP address to your printer (network > Wireless > IPv4) in a second time. Take data from your router (IP, gateway, DNS).

• OfficeJet Pro 8600 more. No menu auto scan when loading documents in the ADF?

  I have an Officejet Pro 8600 more again to replace the L7780 who brought up the menu scan, when a document is loaded into the autofeeder.  How can I get the only 8600 to do the same.  I find that I liked the convenience of the automatic menu, but it does not come to the top when I load the document (s) to scan in the ADF.  This feature has been discontinued?

  Thank you.  I do enjoy the printer but miss this feature that I scan all my documents in my computer to avoid to keep a lot of paper.

• OfficeJet Pro 8600 longer print a blank page after each job

  Well, maybe not always, but certainly more often and each time this morning. It begins eating at my nerves.

  How is the printer connected? (USB, ethernet, wireless)

  If USB:

  Disconnect both ends of the USB cable

  Unplug the power to the printer cable

  * Restart the PC

  * After the PC has completely powered up, then plug printer back to

  * Connect the USB cable to the printer and PC

  If network:

  * Unplug the router all-in-on

  * Wait 30 seconds

  * Plug the router back to

  * Once the router has propelled upwards, restart the PC

  * Unplug the printer while on

  * Wait 30 seconds

  * Plug the printer back to

  Also, have you tried running printing HP and doctor Scan?  It is an automated tool of troubleshooting provided by HP.  The tool can be found here.

  It is also possible that some of the internal software of the printer is hung up.  I will send the information to reset this printer to a factory State.  Please check your Inbox for messages.  Before taking these steps, please read Bob_Headrick wire on the printer reset, found here.  I hope this helps.

• HP Officejet Pro 8600: Vertical black line scanned single pages and copied

  The machine is about a year and treats a low volume (less than 100pgs/mth on average between pages sent from the computer, copying and scanning). Pages sent from the computer continue to print well, but for the last scan of the month or copy functions always produce pages with a thin (1 mm?) black vertical line in the middle of the page.

  Have cleaned the glass several times but no joy.

  Solution (s)?

  THX.

  Followed all the steps in case a link down to "shine a flashlight on the glass" and the flashlight revealed a tiny particle not detected previously, glued to the glass despite several cleanings. Once deleted, the line has disappeared. Thnaks for the end of the flashlight.

• HP Officejet Pro 8600: False messages on HP Support Assistant for Officejet 8600

  On the HP Support Assistant, I get the message:

  Printers HP Officejet Pro 8600 - 'Transport Jam' message and

  ' Printers HP Officejet Pro 8600 - a ' Out of paper ' or "Pick motor stalled" displays

  but the two messages are false - I have no "carriage jam" or "paper" problems.

  The messages showed only upward after the installation of Win 10 and not before with Win 8.1 installed.

  Hey @cbrodersen,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand you see false error messages in the help Wizard on your PC of Windows 10. I can help you with that.

  To address this question of what we will do is to uninstall your printer software currently installed. Once that was removed, you can download and install the most recent drivers by clicking on this link.

  This should prevent the support Assistant to provide you with more false error messages. If you need anything else please let me know.

  Thank you for choosing HP and have a great day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8600: what is error 351 for HP Office Jet pro 8600 all-in-one

  I can't send or receive faxes on my HP Officejet Pro 8600.  I get a 351 error when I try to fax.  Can you help me?

  Here is the solution for error 351 and causes:
  Cause 1: the remote computer did not a command to fax on the local computer as the connection has been lost. These errors can occur if the phone lines in the region to be faxed are old or there is noise (static on the telephone line). Other reasons can include power outages and other problems related to food.
  Solution: New attempt to receive faxes when telephone line conditions improved. Call phone provider if the driving conditions fail to improve.

  Cause 2: The call waiting service can cause this error. The "click", heard a call incoming, is actually a momentary break from the line.
  Solution: Disable the ECM. Errors might still occur and could lead to a degraded on the received page image quality. However, the ability to send the entire document will be improved.

  Cause 3: The remote user pressed the Stop key while the reception was underway. In rare conditions, incompatibility between the two machines could cause the remote machine to abandon the call.
  Solution: Try to send to a lower bit rate.

• HP Officejet Pro 8600: Recently a fax pops up when I try to print photos and the picture does not print

  We have a printer all-in-one HP Officejet Pro 8600 operating from a desktop HP with Windows 7. Recently, in the last two weeks my wife told me, we cannot print photos. The documents appear to be printed without a problem, but when trying to print a photo we get a window titled 'Send Fax - HP Officejet Pro 8600'. We have never used or even hung fax capablitly since we have owned this printer (maybe 2-3 years). All of a sudden, this window is displayed when we try to print a photo and the photo does not print.  I can't tell you that my wife did not hit accidentally a wrong button somewhere down the line, but she says she does not. I tried to attach a screenshot of the window, but for some reason that it does not take it. It's probably something very simple, but technically challenged myself, I can't understand. Help, please.

  Thank you

  Vince Pellerito

  Print picture of what program?  Some programs to keep their own default values for the printer.  It seems that the default printer for the printing of the photo program has been set to Fax.  Try to open the program, select the Officejet Pro 8600 as the printer rather than the Officejet Pro 8600 fax.

• OfficeJet Pro 8600 duplex problem - always resizes

  Hello

  You just bought a Officejet Pro 8600. Install the duplex unit. When I send a book to be printed the 8600 INSISTS on resizing the document, as if obeying some invisible margins.

  The police is also resized.

  This seems to happen regardless the setting 'preserve the page layout.

  I'm on Windows 7 x 64 and I have the latest Firmware

  Grateful for any help

  The only way to prevent resizing the last pages of the 8600 is to use another driver to print with it. I'll link the steps below. Let me know what happens.

  How to assign other drivers to print in different Versions of Windows

• HP Officejet Pro 8600 more. Out of paper message jam.

  I'm having a problem with the cancellation of all current print on an Officejet Pro 8600 jobs more, the last one will not cancel and the printer will not connect with the computer. There is paper in the tray and I can photo copy and other print jobs to the printer, however I cannot send a print job from the computer. Can someone tell me how to replace the out of paper message that the computer sends to the printer. ?

  Hello

  Download and run the HP print and Scan Doctor www.hp.com/go/tools who should solve the problem.

• HP Officejet Pro 8600 more won't copy even after hard reset

  HP Officejet Pro 8600 Plus the Windows 8 operating system

  Will be printed computer; you scan documents & save on computer. will NOT be printed on the device.

  Stop printer; unplugged from the wall and the back of the unit. holding the power button for 60 seconds. reconnected; unit began.

  Document placed on the glass; Press copy; hit black; Unit pulls the sheet of paper; device scans the document (squeaks when scanning); After the period of time, it spits out paper & readings 'canceled copy', but do not erase or return to the home screen.

  Help!

  Hello

  Please check your Inbox for private message for the reset, I will send you.

• HP Officejet Pro 8600 more print but not scan

  I have an Officejet Pro 8600 and I use Windows 7 Ultimate (64 bit) and it print and copy but will not scan. I had a hell of a time trying to get this thing to scan - I even spent an hour and a half with HP technical support and they could not fix it and finally gave up and call me Micro$ oft said that it must be a windows problem (Windows is up to date, incidentally).

  I tried to open the scanner software and nothing happens when I click the icon - the loading icon flashes for a second, then only the mouse pointer. Nothing happens if I try to boot from all programs. Nothing happens if I try to scan to the computer of the other printer told me the failure of sweeping and that there could be reasons of severalpossible (unrelated, software used, etc.).

  I have installed and uninstalled. A couple of times he was having trouble with the installation, but finally got it connected. Once it would not uninstall in Control Panel until I did it directly from the HP folder. I connected it by USB and wireless. I installed the version of bloatware. I cleaned that out and I tried the only version of drivers. The HP support person had me go and removed a bunch of stuff in the registry. I tried to run as an administrator. Nothing works. I even tried to scan using Windows Fax and scan. I disabled Kaspersky and made sure that my firewall is turned off.

  I am at my wits end with this and certainly regret my purchase at the moment. Help!

  Hello, it happens to the analysis of Windows (WIA) and generates an error:

  "The Windows Imaging service does not work... If the problem persists, you will not be able to scan using the applications that use this service, such as Microsoft Paint. Scanning software HP could still work. »

  It asked me to restart, and then re-run the diagnostic tests, but I got the same result.

  Then, I jumped to HP Scanner Twain and got another error:

  "The Twain component is not working properly because the product is used by another process. Save your work and close all applications. Turn the product off, turn it on again, and then click on restart and repeat the test. »

  He told me then the problem persists to uninstall the software, then reinstall the Full Feature software (I did, but available).

  * EDIT

  Problem solved!  After you had me run the diagnostic tool I googled the WIA problem and found that many other people had the same problem. A person has a response from Micro$ oft saying that it was a Windows 7 issue and how to fix it - this is the text I found:

  To start the WIA service, you need start all services of dependence. To start the dependency services, please follow the steps mentioned below:

  -> > click on start-> type "services.msc" and press ENTER, once you get up the services window, please do the rest steps.

  -> > first check and write down all the dependency services: -

  -> > right WIA-> properties-> tab dependence, check the services of name listed there.

  It must contain the following services:

  * RPC remote Procedure Call

  -> > DCOM Server process Launcher

  -> > RPC end point mapper

  * Detection material core

  Make sure that all of the above services are started in the services list.

  Last time, we started the Detection hardware Kernel, which solves our problem.

  (Andy, it's important.  Choose "Detection hardware Kernel ' and start this service which should start your 'Windows Imaging Acquisition '.  If it does not then select WIA and change the departure to "automatic".  This fixed my problems) after all dependency services start, please try to start, WIA service to solve the problem of .                                                                                                                                                                                       

  (For those who are doubtful with computers, like me, when you click on the start icon, you can type services.msc in the box of research programs or click on run and type it in there). Once inside the list of services, you can look at the dependencies by right-clicking on the Windows Image acquisition service and selecting Properties. Take note of these dependencies. Then back to the main list and watch to see if these dependencies are started. My Shell Hardware Detection says disabled, so I right click on it; However, starting selection is grayed out and I couldn't select it from the drop-down list box, so Startup type I selected Automatic, apply, close the Services window and then started my Scan software and presto, it worked.

  Thanks for setting me on the right track!

  
  

• OfficeJet Pro 8600: White scan Pages of the feeder of the Officejet Pro 8600

  Trying to browse the food tray, scanner empty pages. Analysis on the flat. I tried to restart the laptop and printer also does to unplug for a minute.

  Hey @cornerstone1,

  Welcome to the Forums of HP Support!

  I see that your Officejet Pro 8600 e-all-in-one printer is the digitization of the blank pages to your machine in Mac OS x 10.8. I can help you with that.

  First of all, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, we will do a few things to refine the question. To do:

  1. Place a page with printed face down on the flat.
  2. Place a page with different print material face up in the ADF Document (CAD).
  3. Make a copy of the printed page.

  The next steps will depend on what is printed.

  If the printer made a copy of the page on the flat:

  The printer does not detect anything in the charger. Try to insert a blank sheet of 8.5 "X 11" or A4 paper and see if you hear a noise or identical to "document loaded Original" message. " If you have not the printer will need to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer did a Virgin copy:

  Take a blank sheet of paper, write a 1 on one side of the sheet and number 2 on the back side. Then insert the paper in the tray and make a copy. If you still see a blank page then the printer will have to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer made a copy of the page in the ADF:

  There is a problem with the drivers scanner on your Mac. To correct this:

  1. Unplug the USB cable from the printer, if it is connected to your Mac.
  2. Click Apple, system and print and Scan preferences.
  3. Hold down the CTRL key and click on the picture of the printer on the left.
  4. Click on reset printing system.
  5. Open Applications and your Hewlett-Packard folder.
  6. Launch the HP uninstaller.
  7. Open Applications, utilities and disk utilities.
  8. Click "Macintosh HD" on the left.
  9. Click on verify disk permissions. This should take about 10 minutes.
  10. Click on repair disk permissions. This should take about 10 minutes.
  11. Restart your Mac.
  12. Download and install the latest drivers by clicking on this link.

  At this point, you should be able to scan from the ADF.

  Please let me know if that solves your problems by clicking on accept Solution below my post or if you have any other questions. If not, have a great week!

  If you appreciate my help please click on the icon below my post thumbs up.