OfficeJet Pro 8600 wants fax info when asked to print

OfficeJet Pro 8600 prints test page ok, but do not print anything My Documents or a receipt from a purchase online.  A screen will appear with corner 'Send fax' at the top left, boxes of 'to', 'add a cover page', 'Add scan' and 'settings '.  There is no error message or the number.  Tried to remove and reinstall the printer drivers and.  Worked fine for 2 months, then started it.  It is not connected to a phone line and has never been used for faxing.  It is connected to the wireless computer network.  Tried to connect to the network with cord - also not able to print.  Any help appreciated.

Hello

I guess that the fax printer is set as default, download and execute HP Print and Scan the link below Dr utility.

www.HP.com/go/Tools

Tags: HP Printers

Similar Questions

  • OfficeJet Pro 8600 N911A: fax wireless

    I need to be able to SEND faxes.  Is it possible to configure my Fax on my Wireless HP Officejet Pro 8600 model N911A?

    Welcome to the community of HP @BARBEO,

    I understand that you are looking to set up your HP Officejet Pro 8600 fax functionality. I'll be happy to help you.

    It is possible to configure your HP Officejet Pro 8600 to fax, however, fax can be used through your wireless network, so the printer will be connected with a telephone cord. Below, I've posted a link to a document that has some instructions on how to configure the functionality of your HP Officejet Pro 8600 fax. Please try all the steps in order and get back to me with the results.

    HP Officejet Pro 251dw, 276dw, and printers of the 8600 series - set up the all-in-one to send and receive faxes

    If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

    I hope this helps and have a nice day.

  • HP Officejet Pro 8600 - computer gives error when printing

    I use a computer acer laptop with Windows 8.1.

    My HP Officejet Pro 8600 has a month or 2 without printing because a (then all) of my ink cartridges were empty.  Sometimes I tried to print something forget it, and I would like to get a notice of this ink had to be replaced.

    Last week I replace the cartridges, I had the "Thank you for installing authentic HP ink" pop up on my computer, but I still cannot print.  I get a box pop up at the top right of my screen which indicates the printing error.  No other information is given on what is the error.  All I can find says that the printer works normally.

    I ran, I print head cleaning and it printed a nice test page.  I was able to scan a document to my laptop, so I know that they can communicate with each other.

    Although my clients appreciate getting electronic reports, a paper copy must always be sent.

    Any help would be greatly appreciated.

    Hi, try to run the HP Print & Scan Doctor program. (link)

  • HP OfficeJet Pro 8600 N911a, no PC Interface to the printer

    Win 7 Home Premium, 32-bit and 64-bit PCs, wireless connection to the printer OfficeJet Pro 8600 N911a.

    When clicking on the icon of the desktop printer, or to access the HP program in the start menu, MS Notepad opens the interface instead of the interface coding. It's a constant problem since the installation of the software in November 2012. The software has been installed on all three 3 PCs with the disc that came with the printer. All three 3 PCs suffer the same problem of no interface, only Noptpad with the code.

    I uninstalled the drivers and firmware (using Revo) completely and reinstalled from the HP Support download site. The problem remains.

    The interface of Scan function works perfectly in the start menu.

    Other than that, the printer works fine when access to it to print from the sites, as well as the printer works perfectly with all functions when using the control panel touchscreen printer.

    Any suggestions or help appreciated.

    Bob

    Hi Bobhist,

    I understand that you have a 8600 Officejet which is not able to open the wizard in the printer on 3 different computers. I'm sorry to hear what is happening, but I'd be happy to help you!

    I would recommend you have a look through this HP Printer Wizard opens with an error in Script or in Notepad and you should then be able to use everything as planned.

    Hope this helps, have a nice week end

  • HP Officejet Pro 8600 more indicates 'missing or does not print head ". I followed HP 4 instruct. Help

    HP Officejet Pro 8600 more indicates 'missing or does not print head ". I did 4 HP instructions and now I'm #4: contact HP. I cleaned the heads, replaced the 4 cartridges, removed and replaced the unit restarted, everything. Now what?

    There is a document with measures to help address the missing or condition is not the print head.  This document can be found here.

    From your post, I understand that you did some the most of these steps, but run Solution 4: replace the print head.

    If you are still in warranty, HP can replace the printer/printhead without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

    HP Technical Support call case form:

    https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

  • OfficeJet Pro 8600 Premium head alignment all-in-one printer

    I have a new officejet Pro 8600; everytime I try to align the print head prints four monotube black red lines then there is a noise very loud and I gives me a paper jam error. I checked and double-checked and I'm sure that I removed all packaging. The printer will be page nt a pri at the time very well. But I can't use the feature in advance such as printing on both sides of the paper.

    Any suggestions would be helpful. I can not even find the 800 number in the manual.

    Thank you in advance.

    Hi mrdlf,

    I noticed your post on your Officejet Pro 8600 not align correctly and indicating a paper jam error. I'll make some suggestions for you and publish the links below. Links are to the troubleshooting guides that I hope will help you with this problem.

    I'll also post details of HP. If the steps do not help, I suggest to call the HP Technical Support to see if they have other options for you.

    Paper jam error message

    An "alignment failed" Error Message appears on the all-in-one

    Contact HP worldwide

    Good luck to you,

  • HP Officejet Pro 8600: Receiving fax nobody's just get lines

    He works very well, but today when I sent a fax, they received what it takes in lines (such as a bar code).  I have tried a different fax number and they have had the same problem.

    Hi @Jazoola

    These lines appear when you copy or scan too? You have the printer connected directly to a wall outlet or is this a surge protector or power bar? Even if you have used a surge protector/power bar this whole time and you feel that this is not the case, please connect to a wall outlet so that we can eliminate the source of energy as the primary cause.   Questions when it is connected to an uninterruptible power supply/Strip/surge protector power

    In this document, you will see, QUESTION: questions or problems may arise when a HP LaserJet printer is connected to a UPS (UPS), a power strip or a surge protector

    ↑ This is not limited to the Laserjet printers.

    We will perform a hard reset. To do this, leave the printer and unplug the power cable for 1 minute. While it is unplugged, press and hold the power button on the printer for 10-15 seconds to release built his power, then after the minute, plug the printer in.

    In addition, please click the appropriate link below to make sure that the printer has the latest firmware update. This update of the firmware can improve the performance of the printer and fix various defects.

    HP Officejet Pro 8600 N911g_n Firmware (more models and premium)

    HP Officejet Pro 8600 N911a Firmware (8600 e - all-in - One Printer)

    I hope this helps.

  • HP 8600 Pro - default is Fax - HP Officejet Pro 8600, how can I change the ordinary printer

    Running Win 8.  Under control panel, the print device only shown is Fax - HP Officejet Pro 8600.  In specific applications, I choose the HP Officejet Pro 8600 in the drop down menu, but this option in not avialable in the control panel to make the printer regularly by default.

    I hope I am explaining that properly.

    When you right-click on the Fax - HP Officejet Pro 8600 icon and browse to set a default done it gives the choice, if not
    Click on the printer icon and look for the properties of the server printer on the top of the page to go to tab drivers and check if it shows you only officejet Pro listed twice a 8600 8600 series and the other as a Fax.

    If you see the two that could be the problem of installation does not complete successfully. I would uninstall from Add/Remove programs to remove the entry from the server properties and install the lates SW of the website the link is below

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=4132&product=4323659&sw_lang=

  • OfficeJet PRO 8600 digital Fax

    My Officejet PRO 8600 will receive my faxes but not store them digitally plus. A PDF file is displayed in my incoming fax folder named output.pdf with 0 KB in size and does not open. Made for about 8 months to a maximum of 2 days. I have Windows 8. Help?

    Hello @StarrCann,

    Welcome to the HP Forums!

    I understand that your digital faxes do not open on your computer using the Officejet 8600. I will do my best to help you! I suggest the setting up of the digital fax on your computer again. I'll give you a document from HP on Setting Up Digital fax HP to save received faxes on your computer.

    You must delete the old folder digital fax your computer first, before proceeding with this document. Please post your results, I will be looking forward to hear from your part, have a great day!

  • HP Officejet Pro 8600 Plus: vertical line when scanning

    I get a vertical line when I scan using the document feeder.  I do not understand when scanning the glass plate. I need assistance to access the mirror slider.  I raised the lid for the loading of documents, but I couldn't find out how to get under the rollers to clean the mirror. Thank you

    The document here can help solve the black lines to scan using the ADF on your HP Officejet Pro 8600 Plus.  From my experience this is almost always caused by a specification on the thin glass on the side left which is used for scanning using the ADF.  Cleaning of this area as described in the above document should solve the problem.  If the initial cleanup does not resolve the problem, it can help to shine a bright flashlight almost parallel to the glass.  For a line on the left side of the printed page, the place will be toward the front of the printer, if the line is on the right side of the document, it must correspond to a specification to the rear of the printer.

    Figure: Clean the ADF scanner glass Strip
  • HP Officejet Pro 8600 missing some bullets when printing

    HP Officejet Pro 8600 for young or skips lines especially bullets when printing.  This isn't a problem of ink.

    The documents that are printed look fine except some lines especially bullets Miss.  Always the same lines/bullets Miss.

    I tried printing from Win XP, 7 and 8 - all have the same problem and the same senses are missing.  The print view looks very good.

    This happens when you print items from the internet.  I use Chrome on all computers.

    I have the latest software, drivers and firmware.

    Copy the information in Word 2007 prints without problem I printed documents pasted unchanged IE. no change, the format or the police.

    Print a PDF file has no problem.

    I've had the printer for 5 months.  The computers are the same during this period.

    I only noticed this problem in the last few weeks - after print a recipe and trying to follow, I noticed lack of bullets a receipt detailed ingredients.

    I have unplugged the printer and plugged back in - the problem persists.

    Please help with this frustrating problem.

    OK fine and yes I think it's a matter of Google Chrome as well. Let me know your results when you get a chance.

    Enjoy the updates!

  • OfficeJet Pro 8600. How can I configure default printer 2 faces to avoid the re-creation of each print job?

    You need to change the default value of the print side single 2-sided print OfficeJet Pro 8600 running on iMac OS X 10.6.8? I can print 2 sides but don't know how to do as a default value. Need help.

    Hello

    A preset is an option provided by the OS X print dialog allowing you thus save print settings used.

    1. Open the file that you want to print.
    2. In the menu file , cclick Print. The print dialog box appears.
    3. Change the print settings to perform a duplex print job.
    4. On top of the print just after the name of the printer dialogue box, you will find the menu presets.
    5. Open the presets menu, and then select Save settings as a preset.
    6. Assign any name to save the preset, and then click OK.

    Now the saved preset settings will by default be used until any other preset is selected.

    Hopefully it's clearer now,

    Shlomi

  • Officeject Pro 8600 Plus: Officejet Pro 8600 will copy in color but not print in color

    I have an Officejet Pro 8600 Plus able to make copies of color, but it will not print in color of my office.  My printer uses the version of the firmware CLP1CN1416AR.  When I go to print a document in color, I go to the properties of the printer and then advanced and set print in grayscale on Off, but I get still only prints in grayscale.

    Thanks for your suggestions Zac.

    1. we have tried using several different programs (paint, Microsoft Word, Adobe Acrobat, a test of the printer properties page, etc.), but all printed only in grayscale.

    2. it's connected via Ethernet cable to our Wi - Fi wireless router and then to our laptop.

    3. the ink levels are all above 40%.

    I had already tried electric bike on the printer several times as well as the computer, which did not help.  I tried to change the printer settings default to print in gray and then changed them back to the color, but that did not help either.  I tried resetting the printer, mentioned in another thread (unplug the power cord at the back of the printer, while he was conducting, then unplug the power transformer in the decision-making, hold button power printer for 60 seconds, then reconnect the), but which did not help either.  Finally, I uninstalled the Windows printer and reinstalled a couple of times, and finally, it started working properly again, so, apparently, there was a problem with the driver who eventually got cleared up by reinstalling the printer/software/drivers.

    Josh

  • Google cloud print for officejet pro 8600 - could not get information at hp printer.

    I just bought a new of OfficeJet Pro 8600 today. Everything seems to work perfectly except for the Google Cloud Print connector. I can print of AirPrint, as well as e-mails to the address hpeprint.com, but when I try to record using the google site, I get the error message "could not pass information on HP printer.

    The printer is connected by ethernet wireless and it seems to work find out otherwise. I have no restrictions that can send print jobs and I changed the email address for hpeprint.com several times, as suggested in other forum threads, but it can never connect to the Cloud Print service. I'm at the level of the last firmware listed on the HP website. I tried to open the connection of several PC if several web browsers though.

    It was an important factor in the purchase of this printer. Help someone?

    OK, nothing is different tonight, but it just worked. I had just opened a chat to HP support and he gave another chance just to confirm, and I came to the page "registration successful". Prints crossed chrome without any problem. I made no changes to the printer, PC, or network. So, the best advice I can give is - it wait a few days... If all goes well, he continues to work :-)

  • HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

    I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

    It is said:

    "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

    I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

    HP Officejet Pro 8600 +.

    Product number CM750A
    Sequence number {content removed}
    Not under warranty

    Please notify.

    I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
    http://goo.GL/BXDFf

    It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

Maybe you are looking for

  • cannot access firefox. Yahoo homepage shows no icon of firefox

    toolbar is Yahoo with no icon of Firefox, so can't access the firefox options. Favorites icon not on YahooToolBar.This after update from Yahoo.

  • How to output of Bravia KDL32BX300 is on demo mode

    Our TV has suddenly started to go into demo mode. I chat with Sony Online support. He gave me instructions to reset the TV to factory settings. It did not help me. I could see TV had "RESET" and restarted. But right now, it's happened in demo mode. W

  • OfficeJet 8600 more: impossible to activate the Scan

    Use OS x 10.10 and printing/scanning using wifi, all of a sudden the scan button went from my printer on my macbook pro. It worked fine until a few days ago. I tried to delete the printer drivers and reinstall. I chose the name of the printer and pri

  • timestamp XY-graph question

    Hi all I'm sure that it's simple, but I can't understand what is wrong with my xy-graph. I read a timestamp string to a waveform data file and convert it into a timestamp format. I then traced data vs. time. The timestamps look OK, but the plot is al

  • license registeration key problem

    I formatted my computer, when I reinstall windows XP. the key to code I have does not work. my accounting program can be run using a windows XP seat. How to find the code.