OfficeJet Pro 8600 Wireless Configuration - print is in the queue, then disappears. Do not print
I just got the Officejet Pro 8600 as a gift and burden of implementing software and it on my wireless network. When I try to print an e-mail or a coupon, the command changes to the printer and indicates in the queue. Then after a few seconds, the print queue (work) disappears without printing the document. This command goes to the HP ePrint feature or the Officejet Pro 8600 network? It shows the HP ePrint as being on USB.
I have run all the Diagnostics, downloaded all the new software, software packages and updates. I spend several hours trying to get to the printer.
Thanks for any help you can provide.
Hi @bksechols
Welcome to the Forums of HP's Support. I understand that when you send a print job to your printer Officejet 8600 to printing to the queue, then disappears without the printing of the print job.
To help you, you please provide additional information?
- How is the printer connected (USB cable, ethernet or wireless)?
- What operating system do you use?
- All print jobs fail? If Yes and you are using a Windows operating system, please try printing HP and Scan Doctor for Windows. HP printing and doctor Scan is a free utility (tool) that allows to quickly solve common printing, scanning and connectivity problems.
- When you send a print job are sending the address of electronic mail of the ePrint printer? If so please check The HP ePrint, print not print job if you send the print job using the print command, please see the document of your HP printer print jobs are stuck in the print queue .
I look forward to hear from you.
Tags: HP Printers
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@Imagehappy, you have the more than 8600 or a different version of the 8600?
The reason for the question is because I want to give you a link to update the firmware.
Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.
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See you soon
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Kind regards
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