OfficeJet Pro 8610: New printhead - printed without using the installer cartridges - want to use

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• printer hp officejet pro 8610: new HP Officejet Pro 8610 Plus router network setting locked by admin impossible to reconfigure

  need to change the network settings on officejet pro 8610 more printer but locked by admin settings. Also, I have printed the network configuration page but could not open http://192.168.223.1with browser, connection has expired.  Help, please.

  Hi kimvb,

  Thanks for joining the forum to Support HP for a solution to your problem.

  I understand that you have a HP Officejet Pro 8610 e-all-in-one printer you need to change the network settings on but you can't because it has locked by admin and also, you can not access the Servicer (EWS) Web embedded with the IP address of the printer. I would like to help with that.

  There is a stain on the integrated Web server that you can join the admin settings, but if you are unable to access the built-in Web server with the IP address of the printer there is another way may work around this problem.

  I'll send you a (PM) private Message with reset information that can help. If you are unsure how to check your PMs, click here.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.

• OfficeJet Pro 8610: business card printing Officejet Pro 8610

  Recently purchased the officejet Pro 8610 and I was wondering what is the best type of paper or stock for printing business cards

  (Matt and glossy paper types)?

  @himrajbir

  I used Avery "Clean Edge business cards" for a number of years.

  Ink jet business cards Avery #8871

  Regardless of the make or model, buy the right cards for your type of printer:

  Ink Jet

  Help, Suggestions and examples:

  Print Labels_Business-Cards_Cards

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• HP OfficeJet Pro 8610: HP OfficeJet Pro 8610 do not print

  Hello

  I use OfficeJet Pro 8610 as a network printer. Three computers have access to it. Two PC works fine with the printer, a - is not. The problem is the computer with Windows XP (the other two are: also a XP and Windows 8).

  I installed the drivers and software with CD. OJ8610 is visible, it is under "devices and printers".  When I try to print something I get messege that the page is sent to the printer, but later there is no reaction. There are no jobs in the queue.

  Can you provide assistance for this situation?

  It seems that my problem is solved. I did it, it's always before trying your solution.

  That's what I did:

  1. I uninstalled the drivers and the software of the instrument;

  2 rebooted in Safe Mode;

  3 restarted again and started Windows normally;

  4. connect the device to the computer via the USB cable.

  5. install the drivers - NOT to launch the HP CD, but using "Add new printer" Wizard in "printers and faxes" under the control panel (when asked for the location of the drivers, I indicated on the HP CD).

  6. I printed the test page - and it worked.

  7. then, I installed the device as a network using CD HP printer.

  8. I have test page printed successfully as a network printer using my camera.

• HP Officejet Pro 8500 a: printers print only after the new cartridges installed

  Whenever I put in new cartridges I have problems with the print head alignment, then it usually printed.  This time, he was sitting with cartridges empty color for awhile and now it does not print at all.  I always use only the new HP cartridges.  It fails the alignment and the blue and yellow and sometimes the magenta show on the sheet alignment.  What is the print heads?  Why would I need to change them whenever I have to add ink cartridges new which makes no sense.  I have never changed them, but they worked very well until I added the new ink.

  Hey @janh1058,

  Welcome to the Forum from HP Support.  I hope you enjoy your experience here.

  I understand that e-all-in-one-HP Officejet Pro 8500 a your printer is printing is no longer.  I would like to work with you on this. I have a few suggestions that might restore your printing capabilities.

  It could be that the long period of inactivity of dormancy has dried the print head, even if you have made the right choice in leaving the cartridges installed in the printer.  I recommend you try the following basic troubleshooting steps before embarking on a manual print head cleaning more intensive:

  • Click here and clean the printhead automatically via the front panel of the printer, as shown in the second Solution.
  • Repeat three times if you still have print quality issues.
  • Remove and reinsert the cartridges once more with the printer to force the printer to print a different allignment page.
  • This to improve the print quality?

  If you use always the same question, I have a few more advanced troubleshooting tips:

  Check the status of print head warranty

   

• OfficeJet Pro 8610 do not print documents to MS Word

  Hello

  I am owner of an all-in-One 8610 Offijet Pro. It was working fine until this day. Suddenly he stopped printing MS Word 2007 documents. It works fine with other applications (Acrobat, Autocad, etc.).

  I've uninstalled and reinstalled the drivers several times, used HP difficulty application, used the application microsoft Fix, I tried printing on Office 2013, but nothing happens.

  Whenever I try to print a .doc I get a page with a code on it and another filled with dark horizontal lines.

  Hey @Fatalouch,

  Welcome to the Forums of HP Support!

  I would like to help you today to resolve printing problems that you are having with MS Word documents when printing to the printer all-in-one HP Officejet Pro 8610. I understand that you already have many of the recommended troubleshooting steps, and I thank you for all the information, including in your message. I'll suggest a few steps additional troubleshooting here. I know that you have already run uninstall it and reinstall your product several times, but please run the step-by-step instructions below:

  Step 1: Uninstall the drivers:

  Because you have not specified what operating system you use on your computer, I'll provide you with the document on how to uninstall properly. Please click on this support document and simply choose the operating system you are using. If you are unsure about what your operating system, refer to: what is my OS?

  Uninstalling the printer software

  Step 2: Delete the Temp folder:

  1. Open your Start menu and in the box "search programs and files", type %temp% , and then press enter.
  2. When the Temp folder opens, select Ctrl + A at the same time on your keyboard
  3. Once everything is highlighted in the Temp folder select "delete" on your keyboard to delete the files in the Temp folder. No files and folders on your computer will be deleted. This only deletes temporary files. If a file is always be used by a program on your keyboard will rise pop to 'jump' the item.
  4. Once the temporary files are deleted to close the window
  5. On your desktop, right click on the recycling bin and select empty recycling bin

  Step 3: Reinstall the drivers:

  Please select the link below to download the appropriate printer drivers:

  E all-in-one HP Officejet Pro 8610 Printer series full feature software and drivers

  Once you download the driver package allow the download to run.

  1. The installer gets to 100% and then launch the installation screen
  2. Do run installation instructions step by step to reinstall your printer
  3. Once the product is reinstalled correctly, proceed to the next step.

  Step 4: Change of driver:

  Now that the correct driver is reinstalled I'm going you have change the pilot of another driver for the Officejet 8600 series which should solve this problem.

  Please select the following link for the driver: HP Officejet Pro Basic print and scan Driver

  1. Allow the driver to download it and run it
  2. Once extraction is complete the installer can launch, please close the window installation
  3. Go to your Start menu and in the "search programs and files" box type % temp % and click enter
  4. Once the Temp folder opens, click the newer 7z folder. It should include OJ8600 or OJ860 files in what it says.
  5. At the top of this file, you will see the path to the file. It may show something like "computer - local disk c-users appdata - local - Temp - 7z...'.
  6. Make a left click on the right side of the path of file at the top bar and everything should highlight in this bar. Then right click on the bar and copy the path of the selected file.
  7. Close the Temp folder
  8. Click on the start menu, then select devices and printers
  9. In the devices folder and printers, click with the right button on your Officejet 8610 and left click on printer properties
  10. Left click on the Advanced tab
  11. Left-click on new driver
  12. When the new window driver opens just hit 'next' until you see a list of manufacturers on the left and a list of printers on the right.
  13. Click the "disk" button at the bottom right
  14. When the "Browse" window opens, simply right click in the path of the file bar and select "Paste" to paste the path of the file that we copied earlier. Click OK.
  15. When prompted choose the 8600 Officejet printer and click Next until the pilot add windows close.
  16. Under the printer properties window, select 'Apply' but do not hit OK
  17. Select the general tab
  18. Rename your printer in HP Officejet 8610
  19. Click OK

  Now, try to print from MS Word!

  Please let me know if the other pilot solves your printing problems. Should you still be questions be sure to meet with your operating system so that I can further steps offered. Good luck!

• OfficeJet Pro 8610: Do not print the PDF of ADF 8610 files

  If I scan a document on the glass of my 8610, print the PDF that I create on my computer Win 10 or any other machine including Mac and Ubuntu (Linux) "correctly".

  If I use the 8610's ADF to create a PDF from multiple page, the document is visible on the screen of ANY box of Ubuntu, Mac or Windows PC (s).

  HOWEVER, if ANY computer try to print the PDF file for ANY printer, the page is EMPTY.

  Based on 3 operating systems, the result (the white sheet of paper printed), it seems that the creation of PDF 8610's firmware needs some adjustments, please.

  Well, I see you using web analytics to the printer rather than the use of the scanning software. There are two ways to analyze which should work a bit better than with a web scan: using the HP or Scan to Email scan software.

  To install and use HP Scan (for Windows 10):

  Download and install the latest drivers by clicking on this link.

  When you want to analyze, click the icon on your desktop with a name similar to "Officejet Pro 8610". If you click the option under scan your PC should open HP Scan.

  To install and use HP Scan (for Mac):

  Download and install the latest drivers by clicking on this link.

  When you want to scan, open the folder Applications, Hewlett-Packard and in this folder, open HP scanner (or scan to).

  To set up scan to email:

  1. On the printer, click web services icon in the lower left corner of the screen.
  2. If you see Setup, click on Setup, then Accept/Yes.
  3. After the printer prints a page of web services, click applications, and then Scan to Email.

  Please let me know the results after following the above. If you are able to scan, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8610: Mac and printer do not connect

  Hello

  I installed my printer operated a couple of months and it as a printer wireless to my MacBook. Everything went very well.

  Yesterday I tried to print a document, but my Mac was telling me that the printer was not connected, even if the two were connected to the same wifi. I turned off both devices, reconnected the printer for wifi on the way home the password, but nothing has worked. I decided to 'remove' the printer from my Mac in order to reinstall it again. The software is installed, but I'm stuck in one step:

  The printer is not and so I cannot connect my printer with my Mac, instructions say that you could also connect thorugh the printer using the Wifi the Printer Wizard. I plugged the printer several times to my wifi at home but I am not able to connect it to my computer, it does not find it.

  I am really grateful for any advice!

  Thanks in advance.

  Best regards

  Julia

  Welcome to the HP community @JETaubenberger ,

  I read about the problems that you encounter when you try to connect your Officejet 8610 to your Mac via the wireless network. I have a few ideas in mind that should help connect you again!

  • Try power cycling network devices:

  Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  Plug the router back in and wait another minute, turn on the printer and the computer and attempt to print something.

  • If the connection still does not, try the following steps in the following order:
  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Install the complete driver here: HP Officejet Pro 8610 e-all-in-one printer
  5. In addition, to download this driver: HP v3.0 for OS X printer drivers

  You must be connected at this time, please let me know the result!

• HP Officejet Pro 8610: IMPOSSIBLE to PRINT GMAIL WITH NEWLY INSTALLED HP OFFICEJET PRO 8610 wireless

  All documents from my computer of fine print using the 8610 wireless.

  However, if I try to print any GMAILs, nothing happens.  I checked I have the selected 8610 as default printer and the printer has the correct documents ready, but nothing happens.

  OK, let's check how Chrome is set up to print.  (I also have a 8610 and easily print chrome!)

  Open any page.  Either type CTRL-P or open the Menu and select 'print '.  Another page should open with the printing options.  What do you see?  Your printer to display by default, or "Save as PDF" by default?

  Look at the field "Destination".  Just to make sure that you have selected the right printer, click on the "Edit" button, then see "Local Destinations".  Click on the "Manage" link to see all available printers.

  Remember that the right pair has been selected.  Mine shows that "HP Officejet Pro 8610 (network)" and has the green check by default.

  Something is not right to install in Chrome.  Worst case, we can uninstall/reinstall Chrome it!

  WyreNut

• HP officejet pro 8610: Error message print Officejet Pro 8610 after 30 seconds

  Whenever I print on the officejet pro 8610, after 30 seconds fo print an error message appears that says that you cannot print the job. If the print job is short, the message appears when the job is finished. If the print job is not finished, the printer stops mid page. I have a wireless connection. The HP install say Assistant and the doctor print and scan all right. My operating system is windows 8.1

  After trying the patch a second time, it worked fine.

  Thank you

• HP OfficeJet pro 8610: new software update for HP OfficeJet pro 8610

  Dear HP guys!

  I'm officially confirm that I used compatible cartridges for my MFS and don't need no guarantee for this. Please just return old version of the software for my device so that I can use it. I bought this unit for my private needs and according to the Russian law, I am free in what to use with it.

  p.s. I always buy Komus - your recommended non compatible cartridges.

  Future prospects for the quick response.

  Hi Donal_M

  My 8610 rose like a Phoenix from the ashes)))

  Click on the link below (PS any updates from HP)

  https://www.brozkeff.NET/2016/09/01/how-to-downgrade-firmware-on-HP-OfficeJet-Pro-8610-to-allow-using-old-or-refilled-cartridges/

  ... the truth is always on the side of cheating on her...

• OfficeJet Pro 8610: When you print on Officejet Pro 8610 envelopes

  I try to print an 8.5 "x 5.25" envelope on an Officejet Pro with the Hallmark Card Studio 8610 but he always says that a paper mismatch.  Help, please!

  Hello

  Did you define and chose the specific size as a custom paper format?

  This isn't a standard envelope size and it is not offered by the default driver.

  Follow these steps to define a custom paper size

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer-series/5367603/model/5367606/document/c03890386/

  Then go to printing options, click Advanced and select the size configured for the pilot.

• OfficeJet Pro 8610 does not print the files, but other things work

  Hello

  I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

  I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

  There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

  Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

  And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

  I completely uninstalled and reinstalled nothing doesn't.

  This should take 10 minutes to Setup, and I just don't understand.

  Thanks for your help.

  Hi Ringo1115.

  You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

  If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

  I hope this helps you...

• OfficeJet Pro 8100 does not print envelopes using Word 2010/Win 7

  Hello!  Need help getting my new printer to print envelopes using a 8100 Pro OfficeJet running Word 2010 on Windows 7.

  I'm used to using the feature for envelopes within the Word merge but in doing so, it tries to print on the right side of the page, but the trayonly allows you to center the envelopes (and when I tried sliding the envelope on the side, it prints twisted and cut the address as well (as if he doesn't realize that it is an envelope and not a sheet of paper.)  Just trying to print a single envelope, not a 'real' merge and mailing.  I also tried to change the value by default when the envelope prints in this menu, but nothing works.

  I tried to move to one side only, retype the address in the area directly (instead of highlighting and have it automatically copy in the box) and has removed and reinstalled the printer driver.

  Surely, there must be an easy fix for this.

  Thanks in advance!

  None of this has worked.  You need some sort of disconnect between the printer and the word where it won't just simply print the envelope in the Center.

  On the good side of things, I tried and am able to print envelopes using Publisher (after their model of envelope a little tweeking).  It is not as smooth as to be able to print directly from Word, but it works.  And will be definitely better than a handwritten envelope or label slapped on it.

  Thanks for your help, Spencer. :-)

• HP Officejet Pro 6830: NEW HP PRINTER only IS NOT supported with the current El captain on Apple Mac software

  Hi have just purchsed the HP officejet Pro 6830 and the course of development in place, is that the current operating system (Mac El Captain) does not support this printer. FRUSTRATING! Suggestions that I can download other software that will support the printer or do I have to return it and get another printer?

  Hello!

  Try the printer driver called HP v3.1 for Apple's OS X printer drivers.

  You can download it here: https://support.apple.com/kb/DL907?locale=en_US

  Let me know if this helped.