OfficeJet Pro 8610: Paper feeding problems

Similar Questions

• HP Officejet Pro 8500: Paper feeding problems

  Why my printer HP Officejet Pro 8500 has constant pain to pick up the first sheet of paper, when the 'Print' is selected.  He invariably through a blank sheet and then gives the message "on paper" when the paper is in the tray.  It's same with envelopes.  Frustrating!

  The troubleshooting in the here document steps can help solve problems loading the paper in the printer Officejet 8500.  Please go through all the steps in order.

• OfficeJet Pro 8620: Paper feed problem

  New Machine - age for a day. Follow the installation procedure and a tray loaded with good paper 20 # 8-1/2 "x 11". When I send a print job to the printer - the finished sheet is great except for a double crease to the top of the sheet. It's as if she gets stuck, deform the sheet and then it ends. It is not appropriate for an office environment.

  This printer has a duplex on the back unit.

  Secondly when I put the tray paper for 4 X 6 photo paper and load the tray... it won't pull the paper and printing. The error message says to check the configuration of the status bar and load the paper - I have already done.

  HI @Scott18,

  Welcome to the Forums of HP Support!

  I understand that your day an old printer HP OfficeJet Pro 8620 is the rustle of paper and do not print on paper 4 x 6. I would be glad to help and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I can certainly understand how it would make you questions in an office environment. Looks like it's that a barrier inside the printer or a roller is defective.

  To try to fix the problem, I suggest that take a look deeper inside the printer with a flashlight to see if you can determine the cause.

  Please, try the steps in these guides:

  •  Displays a Message "paper jam".
  •  Displays a Message 'Transport Jam'

  NOTE: Some steps several times may help solve the problem.

  If you have completed all the above steps and your product still has a problem, service the product. If the printer is within the buyers remorse period, put the printer in the point of sale or contact HP.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8600: paper feeding problems

  Help!   My printer has all of a sudden decides to try to feed a bunch of paper at the same time, ruining the leaves.  May 6-12 pages.

  I don't know the terminology to search for this problem.  There are times when paper changes (for example the new color), but not always.  Hate waste, hate to lose the County. Should I clean something?

  Welcome to the HP community @macandsons!

  I came across your message on several pages of food through your Officejet 8600 and wanted to pop in to help. I would like to see you link below and try the steps in the order for that matter. Generally a good cleaning roll will help this type of concern. If you still find the printer pull in several sheets of paper, then I recommend finally call phone support to talk of a replacement printer.

  More than one Page at a time feeds through the printer

  If you have trouble, let me know and I'll do my best to help.

  Hit the "accept as Solution" if we reached a solution and the "thumbs up" to say thank you for my help.

  Have a nice day

  HP technical support are available by clicking on the following link:

  http://h22207.www2.HP.com/us-en/?openCLC=true

  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

  (3) Once finished, click the "Show Options" at the bottom right.

  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• HP Officejet Pro 8610: Error code problem with printer or ink system

  sent a fax Monday very well and now I'm going to use printer & fax to search for these words in the window:

  "There is a problem with the printer or ink system. Stop printer, then if the problem continues contact HP. »

  I had done this several times as well as other things that HP troubleshooting suggested.

  Hi @MrsQT,

  I see that you get an error on the printer or ink system and made the suggested troubleshooting already. I'd be happy to help and find a document for you to review to make sure that you have tried everything: HP OfficeJet Printers - resolve the error 'Problem with ink system'.

  If the problem persists, I suggest to call the hotline to see if you may be able to get a discount on a newer model, or replace your printer if it is under warranty still. HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

  If however the recommended solutions solve the issue please click on accept as Solution on this post so that others can find what worked for you.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number

  File number and phone number are displayed.

  I hope this helps.

• HP office jet pro 8000: paper feeding problems

  Hi all

  I have a used HP 8000 printer and it will not pick up and feeding of the paper.

  I cleaned the rollers, re started the printer by following troubleshooting instructions...

  I also watched the pickup rollers as they go down, and they move into position, .but they won't pick up the paper.

  Is it perhaps a fit I could do myself?

  Thank you

  Kenneth

  Thanks for the reply, Jamieson.

  I did everything you suggested, ecept the firmware.

  But I leave windows 7 download the internet application... I sssume they picked up later?

  I have a CD with it, but it's probably outdated...

  Anyway... I will try once again and I hope I'll be able to use it and do not have to sell...: {) ~}

• HP Office Jet Pro 8610: Document Feeder problems

  Today when you try to scan from Adobe Acrobat, the charger does not work.  It does not work when you scan directly from the printer control panel.  I ran HPSSdr, but that did not fix the problem.  The connection to the priter is wi - fi.

  Please provide detailed information @Doug34.

  I have provided a document to have problems scanning by using the Adobe software that can help.

  • Problems scanning scan using Acrobat.

  You can also try using a different, just user account if the user account is damaged.

  I suggest you uninstall the Adobe program and then reinstall it to see if the problem persists. If you still have the same problem, you need to contact Adobe technical support.

  Let me know how make you out. Thank you!

• HP Officejet Pro 8610: HP Officejet Pro 8610 - cartridge problem

  My HP Officejet Pro 8610 has a "Problem of cartridge" error on the display screen. I tried all the troubleshooting steps and it will not erase. I replaced the ink with new genuine HP ink which is the expiration date and I contacted HP. They sent me a new print head and new ink to installation as well. This has not fixed the problem. Help, please!

  Hi @JLovin,

  Welcome to the HP Forums!

  I noticed that you get an error "Cartridge problem" with your HP Officejet Pro 8610. And I'm happy to see it for you!

  Check that all the steps in this guide, a "lack of cartridge" or "not compatible ink cartridges" Error Message, have been completed. If these steps do not resolve your problem, and you have already tried new ink cartridges and print head. Then the printer will need to be repaired / replaced. Please contact HPtelephone support for further assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Good luck!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• HP Officejet Pro 8610: Printer paper mangles

  I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business.  I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle.  I use paper nine of a ream of fees.  I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc.  My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer.  Any suggestions?

  @Suepatpi

  Welcome to the Community Forum of HP.

  A few ideas

  ========================================================

  The printer may need to be aligned after you do not use as a regular printer for a long time.

  Problems print quality for the e-all-in-one printer series HP Officejet Pro 8610, 8620, 8630, 8640 and 8660

  Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!

  ========================================================

  Belle is not usable equal

  The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use.  This is the simpler, more straightforward answer.

  Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test.  If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document.  It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.

  Beautiful paper is not always equal paper which is printed on each printer.  HP printers are not the only picky ones in the world.  All printers of high quality can respond to the report in this way.  You don't have to use paper HP, is told by the way.   Try different papers.  Place this paper somewhere cool and dry to store and try again later.

  ----------------------------------------------------------------------------

  Printing preferences

  If you have not already done so, you can set the media type in printing preferences.

  Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.

  Printing options

  ----------------------------------------------------------------------------

  The case of the order of the missing pages

  You mentioned something in passing that might be important:

  You will use your OfficeJet 8610 to print checks.

  If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:

  Printing options

  See the entitled subject

  • Page order - front to back / back to front
  • • Option 1: Use the OfficeJet Pro 8600 driver

  ----------------------------------------------------------------------------

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• OfficeJet Pro 8610: Get the Permission of HPeprint or security problem error

  I used printing wireless for several months successfully to print from my work computer, but am now able to print to the e-mail address provided.

  The error reads 'your message was not delivered because of a permission or a security problem.  It may have been rejected by a moderatory, the address can only accept email from certain senders, or another restriction to prevent any delivery.

  The Organization rejected your message: hpeprint.com. »

  I've reconfigured my printer to my router.  Any suggestions?

  Hey @LoreeW,

  Welcome to the Forum from HP Support. I hope you enjoy your experience here.

  I understand that you have a few problems with ePrint using your HP Officejet Pro 8610 e-all-in-one printer.  I want to help you with this.

  I recommend that you first check your printer to verify its intact ePrint connection:

  • Touch the icon (webservices)
  • If you see an address @hpeprint.com, I recommend that you try to send a test ePrint from a different email domain than what you use on your work computer.  If it prints correctly, we can rule out your printer as being a factor in this particular issue.  If your printer's Web services is enabled is more, re - enable.  Any problem would occur with this, click here to access another relevant post I created.  Scroll to my suggestion re: setting a manual DNS as this tends to help by allowing the webservices where fail the normal steps.

  If you were able to send your printer work ePrint of any e-mail domain other than the one you use at work, read on.  Click here to see an HP ePrint article that focuses on the various factors that can contribute jobs ePrint not printing not.  Note that some areas of corporate email may become incompatible with ePrint due to the presence of a digital signature in the outgoing message template.  EPrint jobs you send work meet these criteria?

  Please let me know the result of your troubleshooting by responding to this post.  Thanks again for reaching out in the Forums - we are always happy to help you.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• Problems printing to office 2007 - OfficeJet Pro 8610

  I have a new OfficeJet 8610 Pro who don't print from Office 2007 (Word and Excel). Print jobs that are submitted to the printer go into a black hole somewhere and never find yourself in one file printing or to the printer.

  To support cat HP printer driver DeskJet 6980 to allow printing, but I consider that it is a workaround rather than a permanent solution.

  I can print from a web browser form. I can't print a test page with the devices and Sound > devices and printers > HP OfficeJet Pro 8610 (network), but I CAN print a test page for print management > custom filters > all printers > OfficeJet Pro 8610 (network).  FAX and scan to work. I can access the printer through the built-in Web server.

  Suggestions or help?

  My environment: I-7 desktop PC running Windows 7 Pro SP1 with all the current patches. 8610 printer connected via ethernet using the static IP address.

  Printer: driver 13.33.0.2473 software 032.000.090.45518 firmware FDP1CN1416AR

  Fixed a problem. I created a new user (account) Administrator profile and found that I was successfully able to print to the 8610 since all Office 2007 applications.

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• Laptop computer connection problems Toshiba for HP Officejet Pro 8610

  Hi, I just unpacked my new HP Officejet Pro 8610 and after close to two hours still unable to connect it with my laptop.  I have a Toshiba Satellite S55 A5257 8.1 Windows running.  The printer shows that it is connected to the correct network (with no other network name of the network).  I tried setting up with the normal settings, then with firewall disabled, then with the firewall and antivirus, stop and went through all the suggestions on the software to solve problems of installation failure that has been suggested to install.  Have also tried to turn the router off and on again and also turn off the laptop and turn it on again.  Also the printer is off and turned it back.

  I'd be more than happy to try other suggestions that anyone could have.

  Update: a little while later, I have at least been able to print using a usb cable, but is not always wireless.

  Hi Jimbo867,

  Welcome to the HP Forums!

  I see that your HP Officejet pro 8610 does not connect to your Windows 8.1 with a Wi - Fi connection. I'm happy to help you with this problem of connection!

  Please see the following guides:

  1. "Can't find the printer" message appears on the computer during a Network Installation.
  2. The printer keeps Wi-Fi connection.

  I hope this solves your problem and I thank you for posting!

• HP OfficeJet Pro 8610: hp 8610

  I am running Mac OS X Yosemite.

  I have a HP OfficeJet Pro 8610 and recently bought a second bin.

  I've locked the trays so that the default is tray 2, plain paper, so that I can put envelopes and letterhead in Tray 1.

  However, I don't and then select the status bar in the menu print, media and quality, as the 'Feed From' drop-down list that says "Automatic Selection" is gray and then prints from tray 2.

  How choose the tray from which I want to print, or as and when I need where put in place on a predetermined location. ?

  Concerning

  Sharon

  Just came across this link:

  https://discussions.Apple.com/thread/4915543

  Sort out the problem for me.

  I had used the Airprint driver when I installed the printer, once I chose the correct HP 8610 driver in the list that it was grey and in Office 2011 Mac and Pages that it lets me choose what bin I wanted to print.

  Really hope this helps others too.

  Sharon

• HP OfficeJet Pro 8610: HP settlement 8610 requires Attention, when you try to print 4 x 6 photos

  Good,

  After reading so many others and worth that they have with this issue, I submit to you that this could be a serious problem.

  I have an impression of this printer using any software problem, if I try to select the paper size of 4 x 6 or the "Photo paper" options in the printer settings.

  The best part is the error message I receive Windows 8.1. It is said that the printer "to monitor". There is no pop up n the printer as a mistake and nothing in the screen "Control Panel\All Control Panel Items\Devices and Printers\HP Officejet Pro 8610 (network)" on an error.

  Any help would be greatly appreciated. And do not pull the shit 'check the paper tray' here... I checked about 12 hours of your support help documents and I'm tired of seeing this document as the solution to the problem. This is not it.

  Also, I don't want to hear, which does not support the format of paper. The software driver has several options of stock of photo paper and several sizes...

  What's next? That's what I want to know... What's next?

  Alrighty then...

  I don't know what I did differently, but it seems to be the impression this morning. Totally weird, but happy that he woke up!

  Thanks to all who have offered solutions...

  Laughing out loud