OfficeJet Pro 8610: Scanning both sides of the computer does not not on officejet pro 8610

Hello

Help, please!

Set up: Officejet Pro 8610 connected wireless for HP laptop Windows 10.

Mission: I have 10 A4 sheets with stuff on both sides. I want to scan every 20 faces and save them on my laptop in the right order.

I would like to do this automatically thought IE the automatic document feeder.

I use scan options HP Scan and Capture software in document settings

I select the source to be "heavy feeder" and duplex scan (if available) option I select '2 Facer.

Although this force the 8610 take the original since the ADF doc it's only one side.

That's the problem!

Also if I use the HP Officejet Pro HP printer Assistant, if I select the radio button for the front and back, once its done scanning side 1 of the document it asks me to take the originals and put them in the feeder to make the other side. The scans are then coming out in the wrong order!

I bought this printer so I could do it, but can't make it work. I want to cry. Help, please.

Thank you

Hello

The HP Officejet Pro 8610 does not support scanning duplex automatic, that the more advanced of this series models supports a such (8620 & 8630 models)

You can find the printer specifications listed below:

Breeze through multipage documents with automatic two-sided scanning and the 50-page auto document feeder (for 8620/8630 only).

http://www.HP.com/hpinfo/newsroom/press_kits/2014/OJPro/OfficejetPro8610_8620_8630.PDF

You can only perform this manually with your printer model, I suggest to use the HP scanning software.

If the analysis is delivered in the wrong order, try to install and use the HP extended Scan application and check differences:

FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

Hope that helps,

Shlomi

Tags: HP Printers

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