OfficeJet Pro 8610: Won't auto answer

Similar Questions

• HP Officejet Pro 8610: HP Officejet Pro 8610 won't scan in color via the charger on a MAC

  I have a lot of documents that I need scanned in color using the charger and I don't know where the parameter must use the scan black and white to color. Help, please. I am a mobile notary and there are ready docs that I must return to the lender.

  I can print and copy in color very well and I can scan in color using the flat bed but not the charger.

  Please help.

  Hello @CJAI, greetings!

  Thank you for joining the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.

  I see that you are having problems when scanning using the document feeder. Have you tried to do a scan using the HP Easy Scan application? HP Easy Scan is a free app on the App Store with tools to scan documents and photos to a Mac running OS X 10.9 or later version.

  Please go to http://hp.care/2d75fhX to get detailed instructions to scan and also to change the settings, including the color settings. If you don't have the application, you can also download and install the application from the same link.

  These measures should be the case, I would like to know the results

  Good luck

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• OfficeJet Pro 8610 - answering a call by phone, and then receive a fax remotely

  Hello everyone

  We just purchased and installed a Pro Officejet 8610 as a fax on our home/office phone line.

  The phone line also receives regular calls and a phone is connected to the line BUT 2 FLOORS above.

  Is it possible to receive a fax after having responded to the call from the phone?

  If the phone was near the Officejet we can start the fax by using the touch screen, but this is not the case.

  We had a standard fax machine (Sharp UX-238) that can be started remotely directly from the phone that answers the call simply typing "5."

  (see also http://files.sharpusa.com/Downloads/ForBusiness/DocumentSystems/MFPsPrinters/Manuals/MX6240N_7040N/c...

  One wonders if similar behavior or is available on the Officejet Pro 8610.

  Hello

  If yo, pick up the phone and hear a fax sounds, "123" from your phone dial, and which should cause the fax answer the call.

  If you do not see this response, make sure that the Mode of Error Correction is enabled in the printer setup and check again:

  1. On the printer Panel, drag the screen to scroll to Setup and then press the Setup icon ( ).

• OfficeJet Pro 8610: Keep the printer?

  New to the Forum.  I have an Officejet Pro 8610.  My old printer (4620) would turn off and unplug the printer after each use.  Sometimes, I go 2 weeks without use of the machine.  I was told to leave the printer on all the time.  What is the best option for someone who is not a big user of the printer?  Thank you.

  Hi @Bronco1,

  It's really best to let the printer on as he said himself. I have an officejet 6600 that I use maybe once every month or two, I leave it on and it goes into sleep/power mode mode; your printer you will do the same. The advantage to leave, as mentioned, is that the printer will systematically be past in maintenance mode and keep the ink moving regularly. This maintenance helps prevent inks from drying up.

  Keep the print head of your printer is a bit like the oil in your car. If you do not regularly, not only it won't work best, but ultimately it may not work at all. And the cost of maintenance is negligible compared to the cost of the repair if you do not have the maintenance - in the case of your printer, it uses a small amount of ink flowing through the print head and keep it clear.  -J' found this text of presentation with additional information in the following link: should you turn your printer Off when you don't use it?

  Ultimately there is no "right" answer, but I think it is really preferable to leave the printer on.

  I hope this solves your request.

• OfficeJet Pro 8610: Cannot receive faxes

  I am able to send faxes but not receive them. I turned off in error correction, changed the fax speed to slow and auto answer enabled. None of this has worked.

  I think the problem might be the way that the printer and fax are connected. I have a cable modem and the telephone line goes directly from the modem jack. My phone service is through Comcast cable, then nothing is plugged directly into the wall jack to the phone.

  I have a phone on the same phone number, which is plugged into the upper Jack on the printer. The (phone) cord frrom the modem cable to the printer is plugged directly underneath.

  Hello @foxtail09,

  Welcome to the forums of HP.

  I understand that you Officejet Pro 8610 is unresponsive to faxes.

  I would like to help.

  Everything seems correct.

  Your phone line has a service of voice mail on this subject?

  Voicemail could be intercepted the fax before that the printer gets it.

  Run a test fax report to determine the status of fax on the printer and whether or not it is properly configured to send and receive faxes.

• OfficeJet Pro 8610: print legal size document

  Is it possible to print a document on legal size paper on the Officejet Pro 8610 printer?  If so, how can I do or where can I find instructions?  I need to print an excel document and may take up to print, but do not know how to load the paper.  The tray is too small.

  @jaztenor

  Theuser's Guide (Chapter 2, Page 24) explains how to extend the tray for legal size paper.

  NOTE: To load legal-size paper, press the blue latch located bottom left of the status bar of entry and
  Deploy the status bar.

  

  Printing preferences to specify the printer paper that you use.

  Paper size and Media Type:

  Control Panel > display icon > devices and printers > click on your printer >

  Printing preferences > paper/quality tab

  Reference, suggestions and examples:

  Printing options

  

  According to the program / browser you use present it the print job, you can reach the printing preferences in preview before printing.

  Example - Firefox:

  Browser > file > (click) Print > properties (open printing preferences)
  

  Reference, suggestions and examples:

  Manage the print with preview output before printing

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• OfficeJet Pro 8610: How can I keep my Officejet Pro 8610 fall offline?

  My Officejet Pro 8610 will soon after a print offline job and must be recycled to the wide and turn it back on before it will print again. (says not connected printer) Now, this happens after 16 months of operation. Mac computers and routers are Apple Time Capsule. Everything is wireless. A semi full reset on the 8610. Uninstalled and reinstalled HP software. Restarted routers.  Any suggestions?

  Hi @GLORIATAYLOR,

  Welcome to the HP Forums!

  I understand that your printer always disconnect your wireless network. I want to help.

  You might want to set a static IP address for the printer. This is therefore a document, you can review how to set an IP address: http://support.hp.com/gb-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/document/c04082680/

  Let me know if it helps.

  Please click on the thumbs up below to thank me for my efforts! If this post helps you solve the problem that you are experiencing, please click "accept as Solution" so that others who may have the same difficulty can find the answer more effectively. Thank you for participating in Forums of HP!

  Kind regards

• OfficeJet Pro 8610: business card printing Officejet Pro 8610

  Recently purchased the officejet Pro 8610 and I was wondering what is the best type of paper or stock for printing business cards

  (Matt and glossy paper types)?

  @himrajbir

  I used Avery "Clean Edge business cards" for a number of years.

  Ink jet business cards Avery #8871

  Regardless of the make or model, buy the right cards for your type of printer:

  Ink Jet

  Help, Suggestions and examples:

  Print Labels_Business-Cards_Cards

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  Fixed / responded? Click this post accept as Solution to help others find answers.

• OfficeJet Pro 8610

  Can I plug my Officejet Pro 8610 into a surge protector with multiple sockets or must it go directly into the wall jack as was the case with my previous printer a 8500?

  Hello

  You can try to hook the printer through a surge protector and to verify it works, however if the printer would not get enough power it can cause different issues such as the quality problems with the unit sanner (for example during copy, scan or fax), the error message of false as a jam of transport, network of stability or power problems problems such as no answer while pressing the power button or "standby mode".

  If you experience these issues, it will be essential to connect the printer directly to a wall outlet and it is always recommended to ensure its implementation by my experience.

  Shlomi

• OfficeJet Pro 8610: No desktop Windows 7 printing and Officejet Pro 8610

  I bought and installed a new 8610 Officejet Pro about a month ago.  My desktop computer is a unit of HP Windows 7.  The printer is wireless.

  Until a few days ago, everything worked fine, but now I can't print anything from my desktop computer.  Printing from my computer MacBook laptop works very well.  Printing from my iphone is fine.  Digitization of the desktop computer is fine.  Webprinting is fine.  The printer icon has a nice green checkmark in the devices folder.

  I ran printing HP and doctor Scan, which claims to solve a problem of port, but does not solve the problem.

  I use windows to troubleshoot the connection, claiming to make the printer available to my homegroup, but it does not solve the problem.

  I tried to change the security settings for the spooler.  Has not solved the problem.

  I can not manually stop and star the spooler via prompt back.  Said system 5, access denied error.

  It's maddening.  I got rid of my old printer (which must be printed from the office) so that I could have a capacity of wireless printing, and now I have the ability wireless, but impossible to print from my desktop.  Aaaaggghhhhhh!

  Hey @steplaw,

  Thanks for getting back to me on this subject. Now I'll have to charge you another Officejet driver on your product. Because the network connection is fine, and scanning is still fine, I do not think that the problem you are experiencing is connectivity or related software. This driver replacement, I'll have to charge you will work exactly the same way as the e-all-in-one printer driver Officejet Pro 8610. Therefore, you won't lose all the features by this fix. Please, try the following steps.

  Step 1: Clear the temporary files:

  1. Click on the Start menu
  2. In the box "search programs and files" located just above to start after you click on it, type %temp% , and then press enter on your keyboard
  3. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  4. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  5. Close the Temp folder when it is empty
  6. Right-click the recycling bin on your desktop and select empty recycling bin

  Please proceed to the next step.

  Step 2: Load driver replacing:

  1. Please click hereto download the Officejet driver
  2. Once the download is complete, you can get a command prompt to run the download. If you see the prompt run, please let it run.
  3. An extraction should now take place. When the extraction is complete, an install window can jump open. Please close windows install everything. You do not want to run a facility.
  4. Then, click on the Start menu. In the box "search programs and files" type folder and press enter on your keyboard
  5. When the Temp folder opens, find the file 7z. Click this folder to open it. It should include files that say OJ860
  6. At the top of this file, you will see a file path bar. It may show something like "computer - disc Local C - users - AppData - Local - Temp - 7z... " Left click on the right side of this path to file on the top bar. The path should now highlight.
  7. Right click on the highlighted file path and select copy
  8. Close the Temp folder
  9. Click on the Start menu
  10. Select the devices and printers
  11. Right click on your HP Officejet 8610
  12. Left click on printer properties
  13. Left click on the Advanced tab
  14. Left-click on new driver
  15. When the new window opens driver hit please 'Next' until you see a list of manufacturers and Printers
  16. Click the "disk" button at the bottom right
  17. When the "install from disk" window opens, we simply right click on the file path bar and 'Paste' in the path to the copied file previously.
  18. Click OK
  19. When prompted choose the HP Officejet 8600 printer and click "Next" until the driver window add farm
  20. Under printer properties , select apply, but don't hit not OK
  21. Select the general tab
  22. Rename your printer in HP Officejet Pro 8610
  23. Click OK

  Now that the other pilot Officejet was responsible, please test print in order to confirm if the printing problem is resolved.

  Please let me know if the steps I have provided resolve your printing problem. Good luck!

• OfficeJet Pro 8610: Scan photos Officejet Pro 8610

  How better to analyze photos w OfficeJet Pro 8610

  I saw on YouTube there is a possibility to configure settings on app scan to detect the sizes photo placed on the glass and also scan several photos.  I can't find these settings when I open my scanning application

  Note: downloaded the web driver and have not installed the disk due to the lack of hard drive on my MacBook Pro.

  found the answer to my own question - Apple - printers scanner system preferences control settings - NOT of HP scanning App

  Took 2 hours but bat pay $ 99 for the one-time support of HP

• OfficeJet Pro 8610: Scanning both sides of the computer does not not on officejet pro 8610

  Hello

  Help, please!

  Set up: Officejet Pro 8610 connected wireless for HP laptop Windows 10.

  Mission: I have 10 A4 sheets with stuff on both sides. I want to scan every 20 faces and save them on my laptop in the right order.

  I would like to do this automatically thought IE the automatic document feeder.

  I use scan options HP Scan and Capture software in document settings

  I select the source to be "heavy feeder" and duplex scan (if available) option I select '2 Facer.

  Although this force the 8610 take the original since the ADF doc it's only one side.

  That's the problem!

  Also if I use the HP Officejet Pro HP printer Assistant, if I select the radio button for the front and back, once its done scanning side 1 of the document it asks me to take the originals and put them in the feeder to make the other side. The scans are then coming out in the wrong order!

  I bought this printer so I could do it, but can't make it work. I want to cry. Help, please.

  Thank you

  Hello

  The HP Officejet Pro 8610 does not support scanning duplex automatic, that the more advanced of this series models supports a such (8620 & 8630 models)

  You can find the printer specifications listed below:

  Breeze through multipage documents with automatic two-sided scanning and the 50-page auto document feeder (for 8620/8630 only).
  

  http://www.HP.com/hpinfo/newsroom/press_kits/2014/OJPro/OfficejetPro8610_8620_8630.PDF

  You can only perform this manually with your printer model, I suggest to use the HP scanning software.

  If the analysis is delivered in the wrong order, try to install and use the HP extended Scan application and check differences:

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Hope that helps,

  Shlomi

• 8610: unlock the administrator settings on my officejet pro 8610

  How to unlock the administrator settings on my officejet pro 8610?

  Hello and welcome to the community of HP @jujupud,

  I understand that you want to unlock the settings on your HP Officejet Pro 8610 administrator, but you forgot the password. I'll be happy to help you.

  Your printer will have to be reset. I'll message you private instructions you need to do. Note that reset will clear your wireless settings, then you may need to reconnect to your network when you have finished resetting. (It's like the printer out of box at that point).
   
  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.
   
  Thanks for posting in the Forum from HP Support. Have a great day.

• HP Officejet Pro 8610: print size

  HI, I have the HP Officejet Pro 8610, I downloaded the HP all in one application.

  I can print the pictures very well, but no matter what size option, I selected (4 x 6, 3 x 5 ets) - still, it prints a picture 8 x 10 - can someone help or give me the sense that the impression of small photos?

  Thank you

  Lori

  Hey @kardon1,

  Welcome to the HP Support Forums!

  I understand that you have some problems with small photo printing from the application of all-in-one remote control for your Officejet Pro 8610 e-all-in-one printer. I can help with that.

  What is happening is the size option you are using is select the paper size in the printer, not the size of the photo. If you want to print photos of 3 X 5 or 4 X 6 then you will need to reduce the size of the image before you load the all-in-One Remote App or load 3 X 5 or 4 X 6 photo paper in the printer. A final alternative is to print from a Windows PC or a Mac instead, that would give you much more control over how pages are printed.

  Please let me know if this helps you with your printing. If this answers your question or solves your question then click on accept solution and if you appreciate my help then please click the thumbs up icon. You will find the two below my post. If not, have a great day!

• HP Officejet Pro 8610: Printer paper mangles

  I bought a HP Officejet Pro 8610 a few months ago to use mainly for scanning and copying for a home business.  I could not get the printer to print a sheet of paper without deformation of paper and printing things on an angle.  I use paper nine of a ream of fees.  I tried to reload the paper, using less paper in the tray, using more paper in the tray, etc.  My main Canon printer has recently died, and now I have to be able to print business documents and controls on my HP printer.  Any suggestions?

  @Suepatpi

  Welcome to the Community Forum of HP.

  A few ideas

  ========================================================

  The printer may need to be aligned after you do not use as a regular printer for a long time.

  Problems print quality for the e-all-in-one printer series HP Officejet Pro 8610, 8620, 8630, 8640 and 8660

  Down 2/3 of the way through the document, find "step 4: calibrate the line break"-you want to complete it!

  ========================================================

  Belle is not usable equal

  The HP 8610 can care for the moisture content of the paper, or maybe the printer doesn't like the weight of the paper you are trying to use.  This is the simpler, more straightforward answer.

  Assuming that you selected correctly before the type of media in the printing preferences for the printer knows what kind of paper to expect and how to react - the printer is maybe not able to manage this particular test.  If this is the case, and regardless of the perception of the quality of the paper, there is no way to force the printer to accept this document.  It is not a question of "bad paper" - it is a question of how the printer sensors respond to the book.

  Beautiful paper is not always equal paper which is printed on each printer.  HP printers are not the only picky ones in the world.  All printers of high quality can respond to the report in this way.  You don't have to use paper HP, is told by the way.   Try different papers.  Place this paper somewhere cool and dry to store and try again later.

  ----------------------------------------------------------------------------

  Printing preferences

  If you have not already done so, you can set the media type in printing preferences.

  Setting the media Type tells the printer what kind of paper be expected; the printer sets the reels and the spring tension to pull the paper into the printer correctly.

  Printing options

  ----------------------------------------------------------------------------

  The case of the order of the missing pages

  You mentioned something in passing that might be important:

  You will use your OfficeJet 8610 to print checks.

  If printing of cheques requires a feature 'Page Order' of the printer, you may be interested in the following:

  Printing options

  See the entitled subject

  • Page order - front to back / back to front
  • • Option 1: Use the OfficeJet Pro 8600 driver

  ----------------------------------------------------------------------------

  Click on the thumbs-up Kudos to say thank you!

  And... Click on accept as Solution when my answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.