OfficeJet pro 8620: officejet pro 8620, error: problem with ink system

During the initialization of the printer, after that I inserted the ink cartridges, I get the error: "X-problem with ink system... I followed the directions: "lift the latch on the print carriage, reinstall the print head and then remove the cartridges and inspect leaks." Do not use cartridges that leaks. If the cartridges are OK, re - install. After you have reinstalled, turn the printer off and then back on. »

Well it don't turn off the printer... I get another message: "the printer initialization and the ongoing calibration.» Do not put off the printer or turn off the power during this process. »

I repeated this process on 6 or 7 times with the same result.

I use "cartridges Setup" he claims.

Help, please!

Thanks in advance...!

Johnny

Hi @JohnnyLee,

Welcome to the HP Forums!

I understand that you found the error, the problem with ink on your HP Officejet pro 8620 system. I'm sorry to hear that, but happy to help!

I recommend going through this guide, printers HP - "Problem with print head", "Printer failure", "Ink system failure", or "0 x." r "C2."... "Displays Message error.

If the guide does not help, please call our hotline at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

Good luck!

Tags: HP Printers

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