OfficeJet Pro 8625: States 'Paper jam' error message when there is no

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• The J6480 paper jam error message will not reset

  I have a sinus J6480 2009 and it's been great!  -After printing 1 doc a transport jam has occurred.  After clearing the jam in the printer cartridge holder, I turned everything back on and a paper jam error message appeared.  I did everything - check all patterns, clean the rollers, unplugged and checked the duplexer - always error message.  Is there a way to reset this?

  Can someone help me please!

  Thank you!

  Brian DB

  Hello

  Maybe a few pieces of paper is still stuck inside. Try the following two and check if any stage of work:

  http://support.HP.com/us-en/document/c01314068

  http://support.HP.com/us-en/document/c01312792

• hp7500a paper mismatch error message when you use eprint

  I have a printer large format of HP7500A

  When I send pictures from my phone to the printer via x, I get a printer "Paper Mismatch" error message.

  Paper size or type.

  Yet when I check the settings it is on A4, which is the book that I use.

  Could someone tell me what I need to do to fix this problem?

  Hello Nashy58,

  The question is in works for printing with the PhotoSmart printer line.  When you send a photo printing via ePrint, ePrint will automatically print to the photo tray.  At the moment there is no way to change this.  To print a photo to paper ordinary via ePrint, you put the paper in the photo tray, I would not recommend it because it was not designed to handle this type of paper.

• OfficeJet Pro x476dn MFP: paper jam not clearing of documents automatic feeding

  Hi all

  I have an Officejet Pro x476dn MFP, which has an automatic paper feed paper jam. The paper is cleared, but the charger always record a jam. I followed the instructions on the printer and in the downloaded user manual from HP.com. I have also checked the sensor flag hangs freely and blew out with a can of airto feeder remove any accumulation of dust or particles of paper. I even half loaded a sheet of tissue paper on the larger particles that may stick. I also checked all other jam points have been cleared.

  The exact error I get is "paper (title)... jam. The original is stuck in the autoloader of Document (CAD). ' Open the ADF cover, remove and reload the original and then try again.  This printer is less than a year and I come to you for more information before you contact HP. I still can not print, but can not scan or copy (cannot return to the home screen). If you need made more information let me know.

  Thank you

  Mike

  HP sent a technician to replace the automatic document feeder.

• HP Officejet Pro 8600 Plus: paper jams false

  I'm frustrated that I can't fix a paper jam called... HP says clean the pickup roller and all other... all that, changed paper too.

  There is no paper jam, and sometimes it works a few Goes After that ' Pick engine fail!  Then the constant paper jam.   Uggh!  The paper path is clean and clear

  I tried reset hard and load the latest firmware (update)... not so good.

  I saw a fix "in private" messages... It worked fine 2 days ago!

  Help someone?

  Hello @StEdsNut,

  Welcome to the Forums of HP Support!

  I understand that you are having problems of 'stall engine Pick' when printing your HP Officejet Pro 8600 more e-all-in-one printer. I would like to help you today with this problem to feed paper. Thank you for all the troubleshooting steps that you received before you reach out for support.

  To begin, please can I you click here for the suggested troubleshooting steps. I realize that you have tried most of these steps. Please, just review the Solutions proposed to ensure that no action is missed when you completed your troubleshooting. If you missed a step, please complete this step before you begin.

  If the problem persists, please check your Private Messages. I send you a private Message with instructions on how to perform the Programming Reset full semi.

  Please post the output of your troubleshooting in this thread. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8615: get the Communication Error Message even if the printer prints

  Whenever I have print using my USB connected 8615 Pro, the printer prints , but it is different because I still have the error message firt my computer cannot communicate with the printer. Everything is up-to-date. When you ran the scan & print Dr, there is no update, he contacted the printer (which took less than 10 minutes), then I clicked on the print correction tab. After all a late minute two or so, I got the unable to communicate the message BUT it printed the page test OK after 30 seconds to a minute. Any suggestions?

  Hey @C_Wolf,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with printing to your Windows 7 PC to your Officejet Pro 8615 e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Remove the USB cable to the back of the printer.
  2. Close any programs you have open.
  3. Click on start and open devices and printers.
  4. Right-click on any icon of your printer listed.
  5. Click on remove the instrument.
  6. Repeat for any other icon of your printer listed.
  7. Connect the USB cable.

  Please let me know the results after following the above. If you are able to print quickly, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8500 A909a gives an error message that a cover is open, even if they are all closed.

  When the problem started, I could just open and close the lid for the flat bed scanner, but now the printer simply refuses to work! This defective control system can be replaced? No warranty left...!

  The pen didn't work, but it got right. I cracked the cover, found the sensor after cutting the cables and correspondents the son of black and yellow, THE MESSAGE has DISAPPEARED AND MY PRINTER WORKS... !!!

  Thanks to Binary_Zen for taking your time!

• OfficeJet Pro 6230: Officejet Pro 6230 continous (not of paper) paper jam error

  As soon as the printer powers on it the ink carrier Wizz backward real quick (as he struggles to move) and then gives me a paper jam error (the resume light flashes and error appears on my screen). He did the same thing when I try to print anything (including the status report page).

  When I up the access panel upward (power on), the carrier of ink isn't even move to ink cartridges which can be changed. I try to move with force, but it does not move (if I use more strength, somethings will break). Ink is a bit new, so I don't know it still has ink in there.

  The steps I've tried:

  plugged the power supply into the wall outlet

  roller cleaning

  THERE IS NO PAPER or PAPER PIECES BETWEEN ROLLERS (I checked like 20 times)

  reset the printer

  There is a large black gear coupled to a white average speed on the left side near the bottom of the printer. I manually drove the speed by pressing (rotation) of North (or forward or to the rear of the printer) for a few seconds and once I did that. the ink carrier was able to move as it's supposed to, and I could see the ink. but once the power is back on, the carrier of ink was in the locked position and fights again and gives me the paper jam error.

  I don't have really any troubleshooting documents on the CV online on how to fix a jammed media of ink and clearing paper jams, so I'm out of options.

  It is plugged into USB

  The main problem is the paper jam error.

  I don't know if the stuck carrier of ink is the cause.

  Hi @Comp-Tech.

  Thank you for joining the HP Forums!

  I noticed your post that your printer HP Officejet pro 6230 receives a constant paper jam error. I'm happy to help you!

  Since you did all the steps already to troubleshooting in this guide, A 'transport Jam' Error Messageand this guide, "Problem of tray or paper jam" Error Message appears, as well as the reset of the printer. The next step is to fix the printer / or replaced.

  Please Contact HP phone support for assistance. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  Best regards!

• HP officejet pro 6830e: error message when I turn on the printer

  I just installed my new e 6830 and for some reason when I turn printer on site comes this error message on the display.

  There is a yellow triangle with the message "a paper tray is open close the drawer to continue" and told me to see loading paper instucions.

  Well although I closed syndicated paper closed back paper and closed, but this stupid message keeps coming up when I turn on printer any help until I take it to the store and a reinstall of my old printer.

  Paul.

  Hi @parkwood,

  Thank you for visiting the Forums from the HP Support! I see when you turn on your new HP Officejet Pro 6830 you get an error message "paper tray is open close the drawer to continue." I would like that perform you a Hard Reset:

  I recommend to remove the ink cartridges and perform a power reset:

  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  Now you can go ahead and start printing HP and doctor Scan > www.hp.com/go/tools

  -It has been designed by HP users troubleshooting and problems characteristic needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  If please answer and let me know the result, because your printer is new, I suggest you contact our technical support at the 800-474-6836 that you would still be in warranty. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps.

• Paper jam error wrong Officejety of HP Pro 8500 has

  I canceled a print on my printer today and its giving me a paper jam that I can't get rid of feed! Ive checked all the forums without success? Please pelase y at - there some brilliant genius out there who can tell me how to solve this problem?   Thanks in advance for all irritable brilliance, you can offer!

  If you experience a paper jam error message it could be caused by a number of things such as dirty or damaged rollers.  I've included a helpful link to a document that could help you.

  Let me know if it helps.

• HP Officejet pro l7680 - paper jam error

  original title: HP Officejet pro l7680

  Guard gives me paper jam error. I removed all stuffed with material, redefinition and still not stop send MSG does anyone have any suggestions? Says the error is in the area of the print cartridge. Nothing there.

  Hello

  ·          The printer works much earlier?

  ·          What have the changes to the computer or the printer settings until the problem occurred?

  You can see the link given below to resolve the problem.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope that information was useful

• OfficeJet 8600 more - will not install - error message "carriage jam".

  I'm unable to install a new printer of all-in-one OfficeJet 8600 Plus.  I was running through the installation routine when it hit a barrier, that it cannot go beyond.  I got the "Carriage jam" error message on the printer screen.  I ran through HP Web sites and found one on the point: http://support.hp.com/us-en/document/c02919171

  I did everything that the foregoing asked.  I pulled the cart holding the ink cartridges and put again.  I 'reinstalled' of the carridge another 3 times, and the third time, instead of seeign 'Transport Jam' once again, the machine began to re-start, but then got stuck on a new screen, that says 'printer preparation', with the logo of HP that swirled around, stating that it was ongoing.  He spent forever, and when I tried to turn it off, it wouldn't let me, so I pulled the plug.  When I plugged in again, I was back to "Carriage Jam".   What can I do else?

  The guy at Office Depot said to bring it back, and he would exchange for a new (I bought it today).  I guess I will, if anyone has a better idea. Thank you.

  Hi Ismellwabbit,

  Sorry to hear that you are having problems.

  I totally agree with the guy from Office depot. If you are having problems on the first day, I strongly suggest that make you it

  take it to a new. Don't waste your time trying to fix it because you may have a defective product.

  These things happen because of several reasons that could happen anywhere bewteen from production to delivery.

  I hope this helps! Sorry you had a bad first experience. Totally been there myself and I know how that feels.

• Paper textures Adobe pro cannot install module: general error message. Help

  Paper textures Adobe pro cannot install module: general error message. Help

  Hello Stephen,

  If you have upgraded your version of Creative Cloud Deskop App in the last 24 hours (to build the 2.1.1.110), you may experience installation problems with some modules that contain the locale specified in the MXI product. I believe in that paper textures Pro has a which may explain the error message.

  Please note that we are aware of this problem and are working on a fix so please bear with us for the predictable a few days until we iron out the bugs and problems arising from the new version. Sorry for the inconvenience caused.

  During this time if your Adobe applications are still on the 2014 CC or MORE (i.e. you have not improved their 2015 CC) then you can select the method 'install another way' described in the troubleshooting step and download the ZXP which allows to install by using the extensions Manager, as before.

  I hope this helps.

  Krystal

  -Team - Add-ons

• Carriage jam Error Message on HP 8500 has

  My OfficeJet Pro 8500 constantly has a carriage jam error message. I followed all the steps of the 14 minute video. I was able to print the test pages to each step, but just after he lit up with the error msg again. There is no paper jammed anywhere, but it is making a kind of grinding sound when it does not print the test page. Then I'm back to print it does not and I have to turn it off then try all the steps. Also when I turn it off then on again once it seems to freeze on the screen "check printer, this may take a few moments." Can what solution anyone recommend. I don't think that there is a trolley that everything looks very good jam, but there is clearly a problem. Was working fine until I had to print a 80 page document last week.

  Troubleshooting steps described in this document can help solve the problem.

  Jams of transport differ from paper jams, although paper jams can cause transport jams...

• Office jet 8500 a after a paper jam, the message of the said printer ink cartridge is missing or damaged

  I had a paper jam, after I got the book out by opening the gate to the front, he said the black ink cartridge is missing or damaged.  I shook my head to feel a little and the message went away.  But now he says that the yellow ink cartridge is missing or damaged.  I didn't do anything the message disappears and it will not be printed.  The yellow cartridge was replaced just a few weeks ago and is still full

  Hello sharonc41,
  Welcome to the HP Forums.
  
  It seems that after getting a paper jam error set, you now encounter a cartridge missing error on your Officejet 8500 a. I will do my best to help you with this question.
  
  "The following document may be useful to resolve the"missing cartridge"error: an error ' ink cartridge appears to be missing or corrupt" Message appears on the printer control panel.
  
  Please read and follow all the steps in the document. I would like to know if he was able to help. If you have any other questions or need further assistance do not hesitate to ask.
  
  Thanks for posting on the HP Forums.