OfficeJet Pro 8740: Impossible to activate the web services

Similar Questions

• OfficeJet 6500 a Plus: impossible to activate the Web services; roadblocks at all stages

  This printer is connected to my network by Ethernet. I want to activate Web services, so I can use ePrint.

  When I try to enable Web services from the printer control panel, I said that I might need to enter a proxy address. I'm not running a proxy server, but it is not possible around this prompt.

  There are posts on this Board indicating that Web services can be activated with a Wi - Fi connection. I unplugged the Ethernet cable and wireless enabled, but I was always invited address proxy information when I tried to activate the Web services. I disabled wireless and returned to Ethernet.

  A response to another post suggested updating the firmware to bypass the proxy server error. HP recommendation is to do it from the control panel of the printer. In the Panel menu control, firmware upgrade is the title of the Web services, which I can't because of the mistake of the proxy. So I downloaded the firmware and tried to install the update from my computer. The update found my printer on the network, but it is gray, saying 'Not applicable', under the State. I couldn't select it.

  In another post, someone suggested THAT DNS has been configured. I saw, through Server Web shipped by the printer, there is no configured DNS server (the printer is configured for manual IPv4). So via the integrated Web server, I tried to enter addresses (my domain controller, OpenDNS, Google) DNS server. With each of them, the SAP replied: "an error has occurred. (ipv4Page-400). Click 'OK' to go back. "There is no place to enter the DNS settings on the printer control panel.

  Web services require a Wi - Fi connection?

  Why the printer think there need a proxy address?

  The firmware update will solve the proxy error?

  I have to update the firmware, if the update statement indicates does not apply?

  What is another method for updating the firmware out of the control panel or from my computer?

  How to enter the DNS of the EWS information without getting an error?

  Jeffrey Pike

  Groton public library

  Charles:

  Thank you for taking the time to provide a complete response to my questions.

  I finally got the Web services enabled on the printer. What I had to do was enter the DNS settings in SAP to bypass the prompt for proxy information. Step I missed yesterday, when I got page not found error in the SAP, was that I had to do the secure version of the SAP ("https", not "http"), and then the EWS would accept my DNS entries. Once this is done, I went to the printer and could enable Web services without having to provide proxy information.

  The printer is now registered to hpconnect.com, and I can start letting my library to print patterns on my wireless network, that was my goal all along.

  Thanks again for your help.

  Jeffrey Pike

  Groton public library

• HP OfficeJet Pro 8610: Impossible to activate the scan of the computer, complete the installation of the utility

  I'm not able to activate the analysis of my desktop computer or my laptop. I pedaled power the router, printer and computers, ran disk utility and repair permissions, I uninstalled the printer and reinstalled. I received a message that the installation of the HP Officejet Pro 8610 has been completed successfully, but when he goes then HP utility-Setup-HP Officejet Pro 8610, happens to alerts from HP and I get the error message: "a critical error has occurred. Please restart the application, and then try again ' and I am unable to continue. Download and open HP Easy Start are successful but he opens the HP utility at the end and I get the same message once it arrives to alerts from HP.

  Opening to the high HP utility-HP Officejet Pro 8610 and clicking on scan settings, Scan of the computer initially appears without the box checked to activate this function and the error message: "the computer Scan is disabled. You can always start the scanning of your computer software analysis - for example, HP scanning "." Click on the button to activate the Scan of the computer generates this error message: "error of Communication. Unable to communicate with the device. Check the cables and the connection parameters. If the problem persists, try restarting your computer and the HP device "."

  In the window of the printer, press Scan and the Scan of the computer selection produces the error message: "not found computer. Scanning software HP is required for this feature. If installed, open the HP utility and under settings of scanning, select scan to computer and enable "."

  I tried everything suggested, and what I found online to try.  I'm missing something or not doing something correctly?

  Thanks for any help!

  Hi @3star8,.

  Welcome to the Forums of HP Support! I read your post and see that you are unable to activate the computer option via the software scan. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  I think that the procedure described in this post, will help solve this problem. Here is the link: Re: impossible to activate the Scan.

  This is the URL of your drivers, e-all-in-one-HP Officejet Pro printer 8610 series full feature software and drivers.

  Please let me know the result and if there is anything else I can help you. Thank you.

• Impossible to activate the web services photosmart7515

  On the web services on my printer I get

  e-mail connection error

  ePrint connection error

  Web services connection error

  What can I do?

  Hi Catjoy36,

  Thanks for the reply.  It seems that we have to take steps more.  Follow the steps below, and once you complete the steps, then you can follow the steps above.

  1. go in the front panel of your printer.

  2. Select the icon wireless on your printer.

  3. Select settings.

  4. highlight and select restore default network settings.

  5. click OK to restore default values.

  6. now, select Wireless and go through the wireless configuration wizard.

  Let me know how it goes.

• Impossible to activate the web services

  I have a recently purchased B110 (22/01) and it installed easily and connected to the network easily, but I can't activate web services, it comes up with "Error server connection" nothing else, I also tried to update the firmware for the printer but it comes up with same message

  

  Try these steps and check whether or not printer connects to Web Services:

  (1) turn off the wireless radio

  (2) perform to restore network defaults in the menu of the printer

  (3) turn off the printer and unplug the power cable to the rear. Wait 5 min

  (4) plug the power cable and turn on the printer

  (5) run the Wireless Setup Wizard in the printer menu.

  (6) check if you are able to print and scan

  (7) ' delete Web Services"from the menu of the printer and wait for 2 minutes

  (8) "activate Web Services" in the menu and waiting.

  This should display a page automatically.

• Photosmart 7525: Impossible to activate the web services

  I have a HP Photosmart 7525 and I was once able to scan to e-mail. Now it always tells me that it cannot connect to web services. I tried to troubleshoot including disabling web services and now I can not re - enable web services. Help, please!

  Hello

  Download and install the latest firmware for your printer, it is essential to maintain a Web Services connection:

  It can be installed from any Windows on the following link:

  http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5286642/swItemId/OJ-113641-5

  Kind regards

  Shlomi

• OfficeJet 7310 all-in-One: activate the Web Services and printing of Tablet

  I can't find a way to enable Web Services on my 7310 all-in-One.  It is connected by wire to my internet router, and I use the built-in print server.  ePrint online information, says this printer is supported.  When I go into the ePrintCenter registration page, or when I go into the app on my Android tablet, it won't give me an option to manually enter the printer and can't find the printer on my home network.  All this suggests that I should update the firmware of the print server, but I can't find a way to do it.  Any help would be welcome.

  Ok. I found my own solution, but the documentation is really bad.

  The answer is: If you select document, it gives you the choice of the printer on the wireless network, even when not compatible eprint. But who knows? I would have thought to implement a printer first.

• How can I activate the web service on 8600

  How can I activate the web service on 8600

  How can I activate the web service on hp 8600

• OfficeJet Pro 8610: impossible to activate web service HP8610

  When I first set up my printer, I was able to use the Web Services, but one day, when the printer was old, 9 months after that put under tension/disable web services from my router stopped working!

  I could go to print and scan wireless, but web services is more work, so my stautus instant ink is more updated. After getting a dozen emails from Instnt of ink over the 3 months, they finally disabled my printer from printing (no doubt he reactivates if I bought all new ink cartridges for more than $100 all, although I don't trust HP enough to pay as much in case they do not work).

  I tried following various instructions in this help forum to reset the ipv4 address, but nothing helped. The printer is a little more than 12 months. My ISP is AT & T who were no help (of course). When I phoned HP while I was in warranty period, HP engineer said it was an ISP problem and nothing was wrong with the printer.

  I even tried to connect the printer to my Iphone hotspot, but which allowed either the web connection.

  Suggestions anyone?

  Hi @mallen14

  Welcome to the Forums of HP's Support. One thing I noticed on these printers, make sue that the date and time of the printer is correct.

  Also, have you tried the suggestions in this post by E - roq?

  Pro Tips: Troubleshooting scan to E-mail questions in e-all-in-one printers and ePrint

  I found that setting a manual DNS is more effective in these situations, then playing with the IPv4 address.

  I would like to know if these measures worked for you. If they did, it's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• OfficeJet 8600 more: impossible to activate the Scan

  Use OS x 10.10 and printing/scanning using wifi, all of a sudden the scan button went from my printer on my macbook pro. It worked fine until a few days ago. I tried to delete the printer drivers and reinstall. I chose the name of the printer and printing not slected to air. I checked all of the updates and also updated the firmware to the printer. The scan button is missing and the option "enable scan" is crossed out in red. If I connect the printer cable printer a new printer icon becomes available in the primnter options and it can analyze. Any help would be appreciated.

  Hi @PlusBiz ,

  I see that you have problems with scanning via the wireless network, but you can scan through the USB connection.
  I want to help you with this issue today.

  Fix permissions of the drive on the Mac:

  Close all applications.

  In the Apple menu, click OK, click Applications, and then click utilities.

  Double-click disk utility.

  Highlight your hard drive / partition on the left.

  Click on check and then repair disk permissions.

  Restart the computer...

  Reset the printing system:

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol.

  Click on the Apple icon and then click on System Preferences.

  Click on Printers & Scanners.

  Make a right click (or Ctrl + click) in the left white side panel, and then click Reset printing system.

  Click OK to confirm the reset.

  Type the name and the correct password.

  Click OK to reset the printing system.

  Then click on the sign to add the driver, highlight the printer +. (you may need to click the drop down menu to select the name of the printer) Then click the Add button.

  Attempt to activate the scan of the computer again.

  Try to print and scan the image.

  If you do not always have the option, do a uninstall complete and reinstall the software.

  Uninstalling the printer software.

  The steps should also work for Yosemite.

  Also, check the following points:

  Some of the files described in the following steps can be found, if you can't find one of the files or folders on your computer, do not be alarmed.

  Move the files or folders to the Recycle Bin, drag and drop.

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reinstall the software of the printer again. HP Officejet Pro 8600 series full feature software and drivers.

  If you're still having problems, it could have been an automatic update on the router and port scan isn't currently open.

  You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

  Please let me know the results.

  Have a wonderful day!
  Thank you.

• Satellite Pro P300 - impossible to activate the built-in microphone

  I bought a Satellite Pro P300 some 2 months and so far so good.

  It has a webcam which I really thought that I would have any use for it but now find that I have.

  The camera works fine but I cannot activate the built-in microphone.

  Can someone point me in the right direction please

  Hello

  You will need to start the webcam software if you want to use the internal microphone too.
  The point is that the internal MIC is connected with the internal webcam and webcam software handles both devices.
  Also check if the internal mic has been correctly enabled in the webcamsoftware

  In addition, I would recommend updating the audio driver.

  Best regards

• HP Officejet Pro 8625: HP Officejet Pro 8625 impossible to change the order of printing back to the front and want to change

  HP Officejet Pro 8625 cannot change the order of printing back to the front and want to change

  The Officejet Pro 8600 driver has a 'Page order' option in the driver, and it is compatible with the Officejet Pro 8625.  You can install this driver in point 8.1 of Windows as follows: first download and install the driver Officejet Pro 8600 from HP here.  When the installer asks how the printer will be connected select "ignore the connection at the moment, I'll do it later."  After that go to printer and devices, right click on the Officejet Pro 8625, printer, advanced, pilot, new properties, then select a manufacturer HP (Hewlett-Packard) and select HP Officejet Pro 8600, next, done.  Click the Officejet Pro 8625 properties, general window and in the rear upper part called Officejet Pro 8625 (or what you want the printer named...), OK.  The Page order option will be available in the Advanced Printer Options tab.

  

  

• I can't activate the web services, printer asking proxy address, ISP says no proxy

  I want to print from the ipad, iphone etc. with wireless turned on and connected. Try to activate the printer asking proxy that my ISP says that there is no proxy, web services, help with what I can do. I bought it only so that I can print from my ipad, the retailer does not know how to put in place, help please if you can

  There is another option to put in a custom DNS server. The integrated Web server for this model may be slightly different, but the following steps apply for all HP printers.

  What you want to do is to collect the IP address of the printer, you can do this by pressing the icon on the screen wireless and you will have to go to display settings after. Take this ip address and put it in the address bar of your web browser as a Web page. From there, go to the tab network along the top of this page, then you should have an option of ipv4 on the left side under wireless (or wired) If you are using ethernet. Here, you can set a manual IP address and a DNS Server Manual. Configure the DNS server to manual and put as a main 8.8.8.8 and 8.8.4.4 as secondary.

  These measures will have the printer through the servers DNS googles, which does not seem to solve this problem, most of the time. The main cause is that your ISP DNS servers may not have servers of web services in their system, so when it goes to connect it times out and gives you the message from proxy.

• Office Jet Pro 8600 can not connect the Web Service server.

  Apparently, I need to enter a proxy address. Where can I find details of proxy? I use Windows 7 and I just installed the printer successfully (wireless)

  Thanks in advance!

  KatiaZon,

  We are pursuing.

  Next would be to put a static IP address on the printer.

  To have the information needed to set the static IP address on the printer, press the right arrow on the front panel of the printer > installation > reports > network configuration.

  B. open internet explore and type the IP address of the printer in the address bar, then press on enter.

  The printer's built-in web server should pull up.

  C. click on the network tab upward.
  On the left side, click IPv4 on your connection type, wired or wireless.

  D. change the IP from automatic to manual.
  Enter the same IP address, the default gateway and the subnet mask.
  Enter for the primary dns 8.8.8.8 and 8.8.4.4 secondary, then click on apply.

  E. after is the button clicked apply to apply the static IP settings, enable Web Services.

• Satellite Pro 400CS: impossible to activate the APM

  Hello, I have on my pro 400Cs satellite I installed windows. In the equipment manager, APM support is disabled. If I have, it will activate and after a reboot it am off again. In addition, the announcement of the battery is missing. Sleep mode does not go as. If I have the software utility downloade it indicates with the announcement of the program Toshiba stack.

  What it am I do?

  By
  Frank

  Hello

  This device is a good old classic. As far as I know that it s about 10 years.
  It was delivered with the Win95 and Win98.
  Well, I can't give you a solution to your problem because this unit is too old.
  You'll be a man of luck even if someone here in the forum knows an answer to your problem. All I can suggest is to check the BIOS. Maybe that here you can activate or change it in addition the battery settings.

  Good luck