OfficeJet pro eplus 8600: Fax by internet

Similar Questions

• HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

  I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

  Hello @JPJ408,

  Welcome to the Forums of HP Support!

  I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

  If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

  I hope this helps clear up any confusion.

• OfficeJet pro 6830: continuous fax tone

  I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

  Thanks for that Z, they send that another block so hope it does the trick - John

• OfficeJet Pro 8600: OfficeJet Pro ePrint 8600 - cannot select paper tray - HP needs to fix this problem

  This is a limitation of the software that HP needs to fix. I bought this machine multifunction largely for two features, ePrint, and two bins to paper. I had released two paper because I often need to print on paper thick and does not want to manually load the cards into the printer whenever I don't want to print on thicker paper. Unfortunately tray 2 is not compatible with card stock so I keep copy regular paper in tray 2 (tray 2 is defined as the default tray) and I keep card stock in Tray 1, which is compatible with cards. The problem and the limitation is when I am traveling and want to use ePrint. Even if my default tray on the printer is 2, which is where the paper is, if I use ePrint to print, HP ePrint by default tray 1, which means that I print on thick paper. This isn't only a problem when you travel. One of the advantages of the ePrint, in theory, is I can print on my desktop at home via ePrint printer when connected to my VPN employers. I've had this machine for two years. It seems that HP would have an update now to solve this problem. So far, nothing. Frustrating!

  Hello @HudsonOH,

  Thanks for posting in the forums of HP and welcome.

  I understand that you are not able to choose your paper tray of your HP Officejet Pro 8600 Premium e-all-in-one using ePrint. I would like to help with this, as much as I can.

  Unfortunately, when you simply send an e-mail to the printer, you cannot change the print settings, because it uses the default settings on the ePrint server.

  However, if you have an Android or iOS device, you can download the HP ePrint app. This allows you to add the printer by ePrint e-mail address and send print jobs when you are not with the computer (need you an active wifi or data connection, however). The application also allows to select print settings if you can ensure that you don't waste card stock paper you loaded in the machine.

  To download the app on iOS, simply open the app store and type 'HP ePrint' in the search bar.

  To download the app on Android, you can open the store game (or game of Google) and search for "HP ePrint.

  Once you have installed the application, you can add your printer via his email ePrint:

  1. open the ePrint application and select OK on the demo screens.

  2. Once you reach the home screen, it will show your printer name, or not find printers (depending on whether you are at home with your printer, or on the go). Select this check box.

  3. you will see a tab at the top that says all, select it.

  4. press on the + symbol to add a printer.

  5. Enter your ePrint e-mail address and select Add.

  To print using the application, return to the home screen and select an item to print one of the options listed. Note: If you are on iOS, you can even add your e-mail information in the application so that you can print emails.

  In addition, you can sign up here for updates on the new firmware and software for your printer, in which case no alternative workaround should arise: stay connected with updates from HP

  I hope this helps!

  

• OfficeJet Pro 8500 a Fax Copier Scanner has streaks dark on most of the page but exit the printer seems

  HP OfficeJet Pro 8500
  Series # {information}

  CM755A model

  The printer prints using the printer and the output looks fine. However, when you use scan, copy or fax characteristic of the printer, there is gray stripes dark page that covers almost the entire page. Have tried resetting, cleaning all areas and still have the problem. What is the problem? Is there a diagnosis of the printer that I could run? No error code will appear. Any guidance is appreciated - thank you!

  Looking at your attachment, the unit seems to have a bad scanner and must be replaced. If your in the United States, contact the HP support @ 1800-474-6836 to see what alternative options are available

• All-in-one HP OfficeJet Pro X576dw: poor Fax quality with ADF

  I have a fairly new HP OfficeJet 576, which sends faxes fine when using the flat bed scanner.  When documents are sent by fax using the ADF, the receiving end gets a copy of very poor quality; the document is very light and the lower part is impossible to read.  No streaks or lines in the document.

  The test page was sent using a single sheet and the ADF seemed to treat the paper without any problem.

  The ADF is necessary because most of the faxes include several pages.

  Any ideas?

  Hello

  Can you please confirm what version of firmware you have?
  The most recent version ends with 1409BR. We find it by pressing the question mark, and then "touch" printer information.

  If you have the latest, please install and let me know. I'll see if I can help.

• Faxing via wireless HP OfficeJet Pro Premium 8600 - Win 7 64B

  I'm trying to fax directly from my computer using my P 8600 installed via Wireless.  Printing works fine, faxing from the itsewlf of the printer works fine, just trying to go green.  The driver shows Fax - HP OfficeJet 8600 network, Sami that the printer is configured, but I get the Sendfax error - cannot communicate with printer when faxing. What I'm missing here.

  Hi Brian-DS,

  When you did uninstall it and reinstall, did you use a download from hp.com for the re - install?  Otherwise, you could try doing a complete uninstall and then use a download from hp.com for installing the driver.  Click here

  If this does not help, I recommend you contact HP to Contact HP worldwidesupport.  They should be able to help understand you what is happening.  It would be good if the agent is able to your computer remotely and all check.

  Let me know what happens.

• OfficeJet Pro 8600: Officejet Pro printers 8600 and device Fax icon missing

  The OS devices and printers 'used' to include a separate icon for separate fax and printing to this printer. However, now (for some reason), it only shows the icon of the printer. If you right click on the printer icon various actions show actions for the printer or fax. In addition, the fax feature appears correctly in applications Print dialog boxes. It seems to be without loss of functionality.

  I deleted and added to the device, but there is always a single icon. I know that I could reinstall the device to download completely, but do not want to go through the effort.

  Can someone explain why I have what I have and if there is a way to separate the icon with a complete reinstall?

  Mark

  Hello

  This is an expected behavior on Windows 7 to bring together the 2 devices that share the same port, you will find the following Microsoft as a reference document:

  http://support.Microsoft.com/kb/2015694

  You can also find a workaround provided in this document to create a separate list of printers in the resolution section of the KB.

  In the past you can had a different configuration or any Windows Update have changed this behavior, but it should fully and fix.

  Simply right-click the printer icon and select the fax queue when required.

  Shlomi

• OfficeJet Pro 8500 A909a 'Fax to PC' is on, but still prints faxes automatically when received

  Had a problem with the reception of faxes and reset the machine.  Since then I can not fax just save to the computer only.  It will save the fax to your computer, but it also prints when it is received.  I use XP Pro on a desktop computer.  I don't get any errors.

  Hi jb9522,

  Recheck your settings for the digital facsimile of the fax machine basic configuration of the control panel and check out the following document below.

  http://support.HP.com/us-en/document/c01619066

• OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

  How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

  Thank you

  FredVe

  Hello FredVe

  The following can be found on page 91 of the user manual. (Officejet 8500 manual)

  To change the settings of the device control panel

  1.

  Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

  2.

  Select the setting you want to change. You can change the following settings:

  •

  View PC hostname: displays the name of the computer that is configured for

  administer a Fax to PC.

  •

  Turn Off: disable the PC Fax.

  NOTE:

  Use the Solution Center to turn Fax to PC.

  •

  Disable Fax print: choose this option to print faxes as they are received. If

  you clear print, color faxes will be always printed.

• OfficeJet Pro 8710: Duplex Fax

  I just faxed 4 recto pages using the ADF, which apparently sent by fax on both sides for a total of 8 pages sent.  What happened, and how can I fix?

  Hello

  Your printer is capable of fax on both sides of the original.

  To turn off such a change the settings as follows:

  1. Select the fax printer.
  2. Press settings or the gear icon.
  3. Press Fax original transmission.
  4. Select 1-original sides.
  5. To save the default settings, click on save current settings, and confirm.

  Kind regards

  Shlomi

• OfficeJet Pro 8620 include fax on the confirmation report image

  The manual says I can include a picture of my fax on the confirmation on the 84 page report:

  http://h10032.www1.HP.com/CTG/manual/c04204791.PDF

  To include an image of the fax on the report
  1. in the Control Panel printer displays, touch and drag your finger across the screen, then
  Select Configuration.
  2. press on the configuration of the fax machine.
  3. touch Advanced fax setup and touch Fax of Confirmation.
  4. tap on (fax) or we (send and receive).
  5. press on the Fax Confirmation with the image.

  However when I go into Setup, I don't see any reference to the "Confirmation of fax with the image.

  My only chosen are:

  Off does not print a fax confirmation report when you send and receive faxes successfully.
  On (fax) prints a report fax confirmation for each fax you send.
  Upon receipt of the fax) prints a report for each fax fax confirmation you receive.
  Print a report of fax confirmation for each fax that you send and receive on (Send and Receive).

  My firmware version is FDP1CN1414AR

  Product number: A7F65A

  Hey @darrensweeney ,

  Thanks for joining us on the HP Forums today, hope you enjoy your time with us!

  I understand that you are having problems with the instructions in the manual that explains how 'Touch Fax Confirmation with the image. You have followed the instructions and can not get the same result.

  After completing step 4 and select 'Send of Fax' or 'send and receive', you will come to a new screen that asked 'Touch Fax Confirmation with image' or 'Touch Fax Confirmation'.

  These steps are correct because I have the same version of the firmware and the same printer here at my desk and I followed these steps to get the "Confirmation of fax Touch with image.

  Please try again and let me know what happens. Thanks for posting.

• Question on the set of the OPtions on the HP Officejet Pro Premium 8600

  Hello

  Is it possible to either:

  (a) have envelopes in tray 2 (currently the print option allow us only to choose plain white paper), normal paper in Tray 1 and

  or

  (b) have envelopes in the Tray1 and normal paper in tray 2, but has selected tray 2 as the default tray?

  Thank you for helping.

  Hi ZachG,

  The best option would be 'b '.  Press the right arrow and select settings , and then click Preferences.  Search for default tray and set tray 2 as the default value.  Let me know how it goes.

  Here is a link for the User Guide.  Click here  I thought you might find useful.

• HP OFFICEJET PRO 8500 a: fax without a landline

  Hello

  I ask this once again because I received an email from someone who says that there is a private message for me on this subject, but I could not find.

  Should I have a land line to send faxex with this printer.  I can't set it up without saying connect to landline.

  I think there's a been since I have a WIFI.

  Thank you

  Yes, you need a land line.

• HP Officejet Pro 8600: Printing vertical lines when you use doc auto power

  I cleaned the optical window such as suggested in other posts. However, this has not fixed the problem for me.

  The vertical line is the center of the page, from top to bottom.

  Hello @KR76,

  I'd be happy to help you with your problem of copy on your OfficeJet Pro line 8600.

  Basically, the line is created if any part of the scanner glass and the scanner cover fingerprints fingerprints, stains, lint, dust, or other debris or scratches. To resolve this problem, clean the ADF scanner glass Strip, the ADF white plastic band on the underside of the scanner cover, the underside of the scanner cover and the scanner glass. You need to repeat the cleaning several times to fix this.

  The document that will guide you through the inspection and cleaning of these independent pieces would be; Vertical stripes, lines or streaks in the Copies, faxes, or scans.

  Take note of the following in the document;

  Warning: Only use a glass cleaner to clean the scanner glass. Don't use of cleaners containing abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the printer. Avoid alcohol isopropyl (rubbing alcohol) because it can leave scratches on the glass.

  Warning: To protect the scanner are not spray the glass product directly on the glass.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you