OfficeJet Pro K850 will not stop print an alignment Page

Hello world

I had not used my K850 printer for about 6 months, so when I need to print something with her, I ran the option first cleaning the print head.  I had to run to the top through the three levels in order to get their own.  After this for good measure, I ran the head alignment utility.  The problem occurred during the alignment.  For some reason any he will not fulfill the alignment process.

No matter what I tried the printer can print the pattern of alignment at all times using only the black and yellow inks. Even if I stopped, remove the power cord and restart, after that it goes through the boot sequence, it begins in the same page with the two same printing inks.

I managed to interrupt long enough to install the latest firmware but the problem still remains.  In addition, in this case weather or not, it is connected to my computer, so I guess the problem is in the printer, not the driver.

Any suggestions would be most appreciated.

Thank you

Hi there curley2003,

This article should cover the problem you are experiencing. These measures help and tell us if it helps:

Manually align the

Control Panel

Use the following steps to align the print head using the control panel:

Tags: HP Printers

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