OfficeJet Pro L7780 can't scan to PDF
I have an OfficeJet Pro L7780 HP sent me after giving up on a 7310xi of fixation. I installed the software a message received a 'fatal error' on the error code 2203. He went ahead and installed OK - I thought. I even went to www.hp.com/support and searched this error code. From what I gathered, it had something to do with registration it... so I do not download their fix. Once installation is complete, I went in the scanning settings, because I scan a little bit. I discovered that the PDF file option did not appear in document scanning settings. Only BMP, JPG, TIF, PNG, PCX and FPX are listed, which are, in effect, the types of files that do not exist in the image scanning settings. It's as if the software loaded the same types of files in the settings of the document scanning and photography.
I wonder now if the fatal error message actually related to this problem.
Any advice... below to uninstall the entire package and start over again?
Thanks for the reply. Yes, I have installed Adobe Acrobat.
I finally abandoned and went on the website to the address support HP Contact online us, and they have solved my problem. They put me installation disk, click the add additional software option and install the OCR software. Once I did that, the PDF option, along with others, appeared in the output file to scan a Document.
Tags: HP Printers
I bought a HP OfficeJet Pro 6830, and I can't understand how to scan documents from the printer to my computer in PDF format. It analyzes only in JPEG format.
The documentation I found online says that the PDF option should be present on the touch screen, but are the only options on my printer to scan to the computer, fax scan, scan to e-mail, etc..
I have 10 windows and a new HP laptop.
Can anyone help?
Thanks for your comments.
The disc that came with the printer may or may not have the support to win 10 OS as the priter was launched before Win 10 is available - where the download URL would be a safer way to get the WIn 10 OS feature MANY software.
We recommend that you download (save on the hard drive) rather than installing in online it.
After you install the FULL features software, you will be able to scan in PDF format.
Hope that helps.
Hello. My computer recently downloaded windows 10 and since then I can not scan from my printer to my computer (although I can scan my computer on my printer). I get the following error message (and hp scan doctor found no problems): "the analysis could not be performed because of one or more of the following problems: - computer connection is lost, the application of scanning the computer is currently in use, OCR application - is not installed on the computer.
Is there a way to fix this?
Thank you for using the HP forum.
You can download and install the software COMPLETE features of HP printing for your operating system:
Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.
How to scan to computer
Once you have installed the software,
1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
3. make sure that 'enable' the Scan of the computer. Also check the tab "Automatically start Scan of the computer when I connect Windows" is to check if you want to have this feature permanently. (an example is shown below)
Hope that helps.
We used the HP L7780 as a standalone Copier (not connected to a computer or a network).
Here we are ready to give the gift of unity, which still works well, but fear that its internal memory (or hard drive) can store images of copied data from sensitive information.
How can we delete/overwrite this memory without destroying the operating system?
We want the printer/copier to be functional for the new owner.
If you have not used the printer as a standalone Copier without connection to a computer or a network, then you don't have to worry about the images or the data stored in the device. However, if you sent a fax with this machine there is a chance of fax images could be stored and saved in the internal memory. In this case, you will need to restore the default settings of the printer.
Let us know if that helps.
I'm trying to scan multiple pages and save them as a single document from several individual pages. Help, please!
I'm linking you to a document we have on the home page of the product for this printer. It is said that it is for Mac OS x v 10.10, but I think that it also works in Maverick.
Click on the + sign next to scan to a single file
It will allow you to scan multiple photos, but on the documents.
See if that helps.
How can I get my HP Officejet Pro 8600 more to scan a full legal size paper? He cut scanning letter-size, but the specifications say it will scan the legal size.
The analysis of parameters need to be changed to HP Scan App. launch of the HP scan application from your computer and select the option left (PDF or JPEG...) and then choose the size of legal scan on the right.
Save and close the application.
Now you can scan in legal.
You can also create your own settings for scanning HP scanning parameters.
Last week, Solution Center of my printer HP Officejet Pro L7780 stopped working, even though I can still print directly from applications. But I can't use the scan feature. I uninstalled and reinstalled the driver full several times (after uninstalling using uninstall_L4, cold restarted the printer, remove the DigitalImaging registry key and delete all the files in %Temp%). The re - install seems to be okay except that when I try to open the solution Center, it happens nothing except sound.
Any ideas how to solve this problem?
Thank you for using the forum.
You can find the solution here:
Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!
Windows 10 - How to uninstall & hide updates
Hope that helps.
Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement
My printer (Officejet Pro L7590) can print and copy correctly, but the scan function - that has worked well at the same time - has just up and stop working, and my attempts to solve the problem simply go round.
- When I try to scan using the button start scan on the printer, I get an error message saying 'no scan options '.
- When I try to open the solution Center, it is said that he cannot run because the installation is not complete.
- Uninstalling and reinstalling the software (latest version, which is three years, downloaded from the HP website) do not work. The software seems to go through the process of installation very well, but crashes on the stage finish ("product configuration"). Eventually it times out.
- Once in this case, the installer downloads a supposed solution of the HP Web site. He told me that it is fixing the problem and asks me to restart the computer, saying it will continue after the restart. After I restart, the procedure does not continue, and the problem is not fixed - all the behaviors I describe above are still occurring.
- Also downloaded one file with other solutions supposed to this question. They do not work. For the most part, they are variations on "run the setup software again", preceded by various other measures. However, when I do this, it re-not installing - it is a completely different window, and if I try to go back to the installation procedure, he refuses, telling me the software is already installed. (And yet when I try to open the solution Center, he always tells me it is not installed.)
- Tonight is the third time I tried to troubleshoot it. On three occasions, I just gave up in frustration after a few variations of the cover above.
- I'm this end =><= to="" going="" all="" office="" space="" on="" this="" printer="" and="" getting="" a="" new="" one="" based="" on="" the="" abhp="" principle="" -="">=>Anything But HP.
I can't emphasize enough that it worked in the past and this basis still printing very well (with the exception of some strange problems with certain PDF files), but scanning has broken since my last round of hardware upgrades and refuses to be fixed.
It's incredibly frustrating. Someone just make it work with minimal BS, as he has done before.
I realize, this is a follow up very, very late, but apparently the problem has something to do with the 32-bit version of Windows 7 running. I recently installed the 64 bit version and now have no problem with any HP software.
Well, except that sometimes he asked my permission to do an update then fails to actually download the update (I get the same "could not connect to content url" error message that many others reported here).
Other than that, which is slightly annoying, but doesn't really affect what anyone, everything works fine now.
HOW CAN I REPLACE EXPIRED INK CARTRIDGE IN THE PRINTER ALL IN ONE HP OFFICEJET PRO L7780?
I DO NOT PRINT A LOT AND I HAVE TWO PRINTERS. THE EXPIRATION DATE ON THE CARTRIDGE, THE PRINTER DOSE NOT LET ME PRINT. I KNOW THAT THERE IS WAY TO OVERRIDE THIS PROBLEM, BECAUSE ON MY PREVIOUS PRINTER THEY REPLACES THE KEY.
The error message itself will remain but will continue to print. This message will remain until the cartridge is replaced. Substitution is the printer printing always regardless of the error message on the display screen.
OfficeJet Pro 8600 pro, I can not scan to a NAS or my linux box. Web browser for the Linux of the error box is: "you can't use this feature because it has been disabled." For more information, contact your network administrator or the person who set up the printer. When I try to send the file to a NAS by IP address, password, and account name it tells me that the file is not found. I can get on the site by copying the ip address and the path to my dir browser.
In the Linux box, I can print to the printer.
Sorry, but HP does not support the Linux operating system. The only thing that HP offers for Linux support can be found here.
HP Officejet Pro L7780 all-in-One
Windows 7 64 bit
Hi, I have downloaded software from HP in order to install my printer. For some reason any installation fails and I would really like to help. Step by step of my installation procedure->
I run the program "to add a series of all-in-one Officejet Pro unit
I chose the wireless connection
The program runs and find a printer 'Officejet Pro L7700' I select it and click Next
He runs the installation for 5-10 seconds, and then it says that the printer was not complete.
I ran the install several times (also after restart the printer and the computer) moved always
The connection of printers is configured properly, to the best of my knowledge.
It also print documents computer wireless. My problem is that I can't scan a document to your computer. When I choose the scan of the computer, it tells me that there is no scanning settings.
I have no idea what to do...
You can scan from the HP software successfully?
1. open the Solution Center, and then select settings
2. select scan settings
3. delete the shortcuts on the right side
4. click on the device to update, and then close the scan window
5. open again the scan window
6. add shortcuts on the left side to the right side
7. click on the device to update
8. try scan from the front panel of the printer
Recently, my HP Officejet Pro L7780 stopped printing. I uninstalled the driver and then reinstalled the driver from the HP website. Every time, when installing, I get a message that "bing bar does not work on this version of Windows. Once the installation is complete, the test page is fine but I can't print from one of the applications (e.g., WORD, Adobe Acrobat, etc.), getting an "Error printing" message, rather than each time.
I use Windows 10. The printer was working fine since I've upgraded to Windows 10 until recently.
I've uninstalled and reinstalled the driver several times as suggested on the HP website. Any suggestions on how to solve this problem.
Hello @AMNYC2015and welcome to the Forums of HP, I hope you enjoy your experience!
I see that you are having errors in the print driver. I would like to help!
I recommend to remove the cartridges ink and starting by a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.
I also recommend running the HP Print and Scan doctor.
Good luck and please let me know the results of your troubleshooting operations. If this solves the problem, click on accept the Solution below, as well as others to find the answer.
Thanks for posting on the HP Forums!
I see I'm not the only one having this problem since the day of security Windows on Janualy 4, 2016. I executed issued alerts here to support.
Basically what happens is that I can open the Solution Center, but when I try to open either Photo or Document scan I get a gray pop saying "The HP Imaging Device was not Found" it tells you so what do I do, but all of these steps have failed.
I noticed something is in the Device Manager, devices for imaging and printers, Officejet Pro L7700 under events, I also have this message.
Devies Imaging ' device USB\VID_03F0 & PID_2312 & MI_00\6 & 36fd2d51 & one & 0000 also requires installation. »
Printers 'device USBPRINT\HPOfficejet_Pro_L7700\7 & 30237294 & 1 & USB001 requires installation."
I'm a complete novice, but for me the finger seems to be pointing to my USB drivers or control. Anyone have any ideas?
Perhaps I should mention the printer works fine
Welcome to the HP Forums!
I noticed that you are unable to access certain features of your HP, with your HP Officejet pro L7780 printer solution Center. I'm happy to help with this problem!
Please, try the following steps:
- Uninstall the software. Uninstalling the printer software.
- Unplug the printer USB cable.
- Clean boot the computer. How to perform a boot in Windows.
- Disable all Antivirus programs. Disable Antivirus software.
- Disable all firewall programs. The WF of end-to-end.
- Create a new user account. Management of user accounts and connections (Windows 10).
- Reinstall using the printer HP install wizard for Windows. (Expect that the software will ask you to connect the printer USB cable.)
If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!
Hope these steps help!
Everything that I try to print has lack of vertical lines, text or photos. Happens if I print from my computer or if I try to copy a page directly to the printer. I went through the troubleshooting page full... the ink is all well heads, all good impression. Whenever I try to run a printer align it does not end the page. Whenever I have nothing he's trying to align printer print when its done & still cannot print the entire page. Gives me an error and says to check my documataion. I checked the book with my printer & there is nothing in this whole problem.
Welcome to the Forums of HP Support!
I see that you are having problems with your HP Officejet Pro L7780 printer aligning and printing vertical lines. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.
I understand the frustration that this must be for you. Looks like there are two separate issues. When the printer clean print heads and not properly align itself, this indicates that there is a problem with the cartridge, the print head or the line break. For vertical lines, it is usually independent for cartridges and print heads (not being is not a print quality problem). The paper type and print settings might be the problem.
To help determine the cause have you used this document: troubleshoot print quality HP Officejet Pro L7500, L7600, and L7700 all-in-One Printer Series?
Use the document in the order will help you determine if the print heads need to be replaced. If so, please contact HP.
Please confirm that the vertical or horizontal lines?
NOTE: are not replace the cartridges and printheads for vertical streaks in a print. Instead, check the paper as directed earlier in this document, or search for a document that addresses this issue. Vertical streaks on copies can often be fixed by cleaning the scanner glass.
- L7300 of HP Officejet Pro L7500, L7600 and series L7700 each - vertical stripes, lines or streaks on Copies, faxes or scan
If you have completed all the above steps and your product still has a problem, service the product.
Contact HP for service in all countries except Asia-Pacific.
First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
Cost of repair out-of-warranty printers may apply.
What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
Step 1. Open the link: www.hp.com/contacthp/
Step 2. Enter the product number or select Auto detection
Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
Step 4. Scroll down and click on options contact HP - click Get phone number
File number and phone number are displayed.
Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!
Is there a restore utility for an update of the firmware? I have updated the firmware on my Officejet pro L7780 AIO hoping to solve a problem of scanning; However wireless capability has since stopped working. I tried a static ip address - disconnect the power supply, check that the SSID and password, etc..
The wireless network Test report page. RADIO ON IS PASS, RADIO WORK = FAIL, PASS = NOT CONNECTED ETHERNET CABLE.
The previous Firmware before I upgraded was: R0040xxNxeN0; The version of the installed software package now is: R2011NxNxeN0.
The printer works with a straight ethernet cable to my router Netgear Rangemax Wireless model WPN824v2. However, it seems that I can only access the printer from my laptop through my desktop computer (which is networked via ethernet to the router) wireless - and the desktop computer must be powered.
(PS; Update does not solve problem of scanning)
I increased my support to management and after having crossed some tests additional etc, it was determined that my problem is, indeed, a hardware failure. HP offered me a replacement refurb for $245 includes taxes & shipping in both directions, as I mentioned in my last thread, they don't sell parts for this model, that's why I decided the lesser of two evils... spend more money & buy new or take the offer... I take the offer.
Thanks for your help.
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