OfficeJet Pro L7780 can't scan to PDF

I have an OfficeJet Pro L7780 HP sent me after giving up on a 7310xi of fixation. I installed the software a message received a 'fatal error' on the error code 2203. He went ahead and installed OK - I thought. I even went to www.hp.com/support and searched this error code. From what I gathered, it had something to do with registration it... so I do not download their fix. Once installation is complete, I went in the scanning settings, because I scan a little bit. I discovered that the PDF file option did not appear in document scanning settings. Only BMP, JPG, TIF, PNG, PCX and FPX are listed, which are, in effect, the types of files that do not exist in the image scanning settings. It's as if the software loaded the same types of files in the settings of the document scanning and photography.

I wonder now if the fatal error message actually related to this problem.

Any advice... below to uninstall the entire package and start over again?

Thank you...

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Thanks for the reply. Yes, I have installed Adobe Acrobat.

I finally abandoned and went on the website to the address support HP Contact online us, and they have solved my problem. They put me installation disk, click the add additional software option and install the OCR software. Once I did that, the PDF option, along with others, appeared in the output file to scan a Document.

Go figure.

Thanks again.

Tags: HP Printers

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