OfficeJet pro l7780 wireless works do not since the firmware update

Is there a restore utility for an update of the firmware?  I have updated the firmware on my Officejet pro L7780 AIO hoping to solve a problem of scanning; However wireless capability has since stopped working.  I tried a static ip address - disconnect the power supply, check that the SSID and password, etc..

The wireless network Test report page. RADIO ON IS PASS, RADIO WORK = FAIL, PASS = NOT CONNECTED ETHERNET CABLE.

The previous Firmware before I upgraded was: R0040xxNxeN0; The version of the installed software package now is: R2011NxNxeN0.

The printer works with a straight ethernet cable to my router Netgear Rangemax Wireless model WPN824v2. However, it seems that I can only access the printer from my laptop through my desktop computer (which is networked via ethernet to the router) wireless - and the desktop computer must be powered.

(PS; Update does not solve problem of scanning)

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Hello world

I increased my support to management and after having crossed some tests additional etc, it was determined that my problem is, indeed, a hardware failure.  HP offered me a replacement refurb for $245 includes taxes & shipping in both directions, as I mentioned in my last thread, they don't sell parts for this model, that's why I decided the lesser of two evils... spend more money & buy new or take the offer... I take the offer.

Thanks for your help.

TinyJo

Tags: HP Printers

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