OfficeJetPro 8600 Premium ID missing copy

Similar Questions

• HP Officejet Pro 8600 Premium: Printer leaves black lines during copy and scan from ADF

  I know this question has been asked several times, but whenever I try to copy or scan from the automatic document feeder, it leaves black lines on the copy (with the document on the works of glass like a charm).  I've read through the forums and have tried the advice to unplug the machine and so on, but none of these suggestions work.  Any help would be appreciated.

  Hey @Huskers1,

  Welcome to the HP's Support Forum!

  I see that you have some problems with a line when copying from the document on your Officejet 8600 Premium feeder e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Get a little water and a lint cloth.
  2. Open the left upper part of the printer, where the document since the charger goes into the printer. It should open up as you opened a book.
  3. With your damp cloth wipe the rubber stamp, the rollers in the cover and the casters on the bottom of this section.
  4. Again open the left side of the printer, as you opened a book.
  5. With your damp cloth, wipe the rollers, you will find inside this section.
  6. Close the upper sections of the printer and open the flat section.
  7. With your damp cloth wipe the rollers and the white bar you see on top of the printer
  8. Clean the glass on the left side of the printer.

  Once all the pieces you cleaned dry, please let me know the results. If you remove the line, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8600 Premium: When copying from the plateau the copier will print only 1/8 of page, then stop.

  Copier is towards the top sometimes & don't print that page of bucket 1/8, Athens he spits as if this one ends. Have unplugged the power cord & reconnected. Ran scans printhead & alignment. Off all night. All the ink levels are good. Still has not corrected it.

  Print an entire page of the screen of the computer without problem. Printing problem just go flat.

  Hi @Wendy-needshelp,.

  Thanks for joining the Forums of HP Support for a solution to your problem copying.

  I understand that you use a HP Officejet Pro 8600 Premium e-all-in-one with a computer and Windows 7 when you copy from sometimes flat it will only copy and print 1/8 of the page. I would like to help.

  You mentioned having unplugged and replugged the power cord. This is something that could be done. If you can, I reset the power and try to connect the printer directly to a wall outlet, if you currently use a protector or electrical surge extention. Sometimes the surge protectors can limit the amout of the power supplied to the printer.

  

  There was an update firmware released in April, which can help your printer. You can download the update of the firmware and run it from your computer to install it on the printer. You can go to the HP Officejet Pro 8600 N911g_n Firmware download page by clicking here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Cannot select tray 2 copy with Officejet Pro 8600 Premium

  Win 7, 64 bit

  OfficeJet Pro 8600 Premium

  I installed the drivers on the disk supplied in the box. (Not sure if there is a new driver or an update yet for this product.)

  I bought this printer so that I could load my UPS package labels into a bar of tasks and plain paper in the other.

  I loaded the labels into Tray 1 (according to instructions) and paper in tray 2.

  I have everything works fine except that I can't understand how to specify tray 2 as the tray to make copies of. In respect of the COPY > SETTINGS > SET SELECT only Tray 1 is displayed.

  Issues related to the:

  (1) why not tray 2 option to copy? How can I fix it? A firmware update maybe?

  (2) printing these UPS labels from tray 2 seems to work very well. Is there a reason why this would be bad?

  Thank you!

  Connected by ethernet cable, he downloaded the new version of the firmware (... 1136BR).

  That fixed it! Tray 2 is now an option under settings to copy.

  The only disappointing is that I asked about a new version of the firmware in my first question... but it took a whole week to get this resolved... and I had little to get to the answer myself!

  In any case, now it is fixed and seems to work very well.

• HP Officejet Pro 8600 Premium copy Question

  I just bought a HP OfficeJet 8600 Premium.  I have legal paper in tray 2 and stationery in a status bar.  It can automatically select what size paper he needs or do I need to change it every time I have copy these items?

  Hi Vonnie52,

  If you happen to run across the following problem with tray 2 not detected on your Officejet printers, try the following steps that should help solve the problem.

  (1) turn off the printer

  (2) pull tray 2 completely out.

  (2) turn on the printer without 2nd tray

  (3) turn off the printer

  (4) install 2nd tray

  (5) turn on the printer

  Set the default tray to make Copies:

  Try the steps I provided below and let me know if this worked for you. My current setup for premium 8600 goes like this.

  Impression of the PC: Tray 2 is set as default Type on paper: plain paper

  Copy of the printer: Tray 2 is set as default Type on paper: plain paper.

  Tray 1 contains photo paper, tray 2 contains plain paper.

  This way when I print from the PC it always pull out tray 2 unless I select manually 1 tray to print photos. The same for Copies, when I make a copy he always starting from tray 2, unless I manually select to pull from Tray 1.

  Tray 2 as the default value for the copy configuration steps

  1. press on copy

  2. tap on settings

  3 change the Type of paper in paper-regular

  4 change Select tray 2 tray

  5 scroll and select set as new default.

  Press home to return to the home screen. Press copy, tap Settings and check if Select tray is always tray 2. The current version of the firmware on my printer is CLP1CA1136AR. You can check your firmware version by printing the printer status page in the Setup Menu.

• HP Officejet Pro 8600 Premium ADF analysis convex/Fisheye results

  Not only do I have to deal with random vertical lines on the digitization of documents in format pdf, I was out buying this AIO believing that I will be able to scan above 300 DPI using the ADF. Why is this NOT advertised? I also notice that the ADF scan results are tilted, so I have to manually turn the resulting page (and this always leads to fuzzy edges because of anti-aliasing). I read where the use of the 'PDF' indexable parameter will straighten the scans, but the text is rendered evil and statements blurred and faded. Other than that, the real printer/copier works great; the part of scan is terrible (and that was the only reason I bought this printer).

  Now, my current complaint is when you scan a document with horizontal lines, these lines are not only not right, they are curved (like a fisheye effect or the lines are convex in shape). I tested several ways; I open the pdf file with Photoshop and after recovery of the document, I use the tool rule to mark both ends of the line. When I look at the center of the line, it is not in accordance with either of the end points. It's like the center of the page was pushed toward the inside of the lines causing a bit for not being straight.

  Everyone has noticed this or know what I can do to fix this? It seems that this printer has many problems with scanning.

  Hello Shan-Dysigns,

  It seems that you have many questions related scanning with your HP Officejet Pro 8600 Premium, they will have vertical lines, jump of twisted lines are curved, etc..

  This document from HP: vertical stripes, lines or streaks in the Copies, faxes or Scans mainly covers the vertical lines and food issues.

  To seek to solve looks curved to the scans, just appear like that during the ADF or flat glass in this way as well?

  I would like to allows you to check the updates of the firmware of the printer: get the latest Firmware and updates, so please make sure the printer is connected directly to a wall outlet: questions when it is connected to an uninterruptible power supply/Strip/surge protector power should help explain why.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 for all other regions, click here.

  Kind regards

• 4.3 "touchscreen of the Officejet Pro 8600 Premium could be established in the Spanish language? Help me!

  I just sent an e-mail to HP support, but unfortunately they never told me anything. I need to buy a printer for trade muy and I would like to acquire the Officejet Pro 8600 Premium, but I don't know if his screen 4.3 "touchscreen could be implemented in the Spanish language. So my question is: can the Officejet Pro 8600 Premium touch screen set up in the Spanish language? Please, ¡Anyone help me!

  Yes, you can.

  The 8600 Officejet Pro may be installed in different languages.

  I provide and example of this:

  • 
  • This screenshot is when you select the paper size for copying:

  And another example:

  • 
  • It is the main window of the façade.

  * Don't forget to click on the stars KUDOS say thank you

  * also click on the Solution button if your question is answered.

• HP OfficeJet 8600 Premium: Scanning to the desktop

  Hello

  I use the HP OfficeJEt 8600 Premium and I would add three computers to the scan function, so when I scan a document, I can choose the computer I would like to than the scan-to-file.

  I would like to know how to configure the folder so that it scans a folder on the desktop, titled 'Scans' against the 'Document' default folder.

  Today, I spent a few hours playing with it, following the instructions on the forum and further research on google. I could program to scan to computer 1.

  I then changed the name of the computer, somewhere in the HP Scan Utility preferences... then on the touch screen of the printer performs, under scan > not scan to computer, NO computer has appeared.

  I would like if anyone can break it down for me. How can I program it to allow all 3 computers connected wirelessly, to receive scans to their individual workstations. ALL 3 are Mac.

  SECOND-

  I want to program this tray 1 can be white paper and tray 2, letterhead. Have not spent time on it yet, but would love if anyone knows.

  Thank you

  CASS

  Hi @cass321,

  I can certainly help you to scan to your computer and edit your destination folder. I understand that you do not want you can scan all 3 of your computers when you scan from the front panel of the printer. Please take a look on the following document, you can find frequently asked questions particularly useful: HP Officejet Pro 8600 Series printer - scanner to a computer, email, memory device, or network folder.

  What about using it the 2nd test paper for paper replacement types, please take a look on the following document, I suspect it will answer questions you might have: HP Officejet Pro 8600 e-all-in-one printer series (N911) - setting up the printer to print and copy of tray 1 and tray 2.

  Please let me know if you have any other questions. I'd be happy to offer further assistance, thank you.

• HP Officejet Pro 8600 Premium - black line on pages that pass through the document feeder

  Hello! I have a HP Officejet Pro 8600 Premium. Any time that I scan, fax or copy via the document feeder a black line appears on the document created. Anyone know how to fix this?

  Thank you in advance,

  Lynn

  Hello Lynn_Fritschi.

  I see that you encounter errors of quality on your prints when you use the Officejet Pro 8600.

  Here are two links that should be useful for you. The first is to support your product page and the second is a document that explains errors output quality and the ways to solve them.

  HP Officejet Pro 8600 Support

  Vertical stripes, lines or streaks on Copies, faxes or scan

  Please let me know if they help you.

  -Chauntain

• HP Officejet Pro 8600 Premium: OfficeJet Pro 8600 Premium - cannot use Gigabit Wireless N

  My OfficeJet Pro 8600 Premium only connect to my router using Wireless G even though my router is capable of Wireless-N. I connect 2.4 GHz, and all my other devices connect to my router using Wireless N without problem. This printer's specifications indicate that it is able to use N Wireless 2.4 GHz. How can I get the printer to connect to my router using Wireless N? Thank you!

  Reset the printer to the default network. Reset your router failing factory. Reconfigure your router back to your configuration. Now try to connect using WA2 - AES encryption to your SSID.

• 6 "x 9" envelopes with officejet pro 8600 premium

  I try to print 6 "x 9" envelopes of greeting cards on my new officejet pro 8600 premium and get error message paper size mismatch. " With my old photosmart printer I was able to create a custom size envelop for this problem. But this option is not available on my new and better printer. Any ideas?

  Hi garyaw2,

  Try adding your old printer driver for JO 8600 and try to print, please follow the steps below to add a printer.

  Start > devices and printer > add a printer (available on top) > select Add a local printer (NO other options) > select Create New Port > port TCP\IP Standard select > next > enter IP address of JO 8600 (can be found by selecting the option Wireless on the front panel of the printer) > following > Select manufacturer such as HP or Hewlett-Packard and under printer select your old c309 printer and complete the wizard.

  Try to print again with prinetr selected c309.

• HP Officejet Pro 8600 Premium: HP Officejet Pro 8600 Premium e-All-in-One - N911n

  My HP Officejet Pro 8600 Premium has worked great for years, but now the problem is that then adaptation pages in black ink in the table, the copies are exposed and too slightly inked to read.

  Printing is perfect in black and color of the computer.

  The probem has to do with the top of the table side only.

  Can anyone help with a solution?

  Thank you

  4TT

  Thanks to Mitch to HP technical support;

  Solution was to turn off the device, then reconnect.

  Yesterdays failure tempary must have played with the internal settings.

  Works great once again,

  Thank you

  4TT

• HP officejet pro 8600 Premium: HP officejet pro 8600 optimal N911n-no interface to computer with win10 installed

  Hello I have a HP officejet pro 8600 premium tto e-all-in-one-N911n printer connected to a Lenovo desktop computer. I recently updated my computer from Win8.1 to Win10. I have tried to find drivers and updated the printer software for my printer. Currently, my printer will not run any computer to printer functions because I can't establish any interface between these two products. If anyone knows when there will be an update of the printer software match Win10, please inform Mr. thank you.

  Uninstall the printer and download the complete functionality for your operating system software

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322916/model/4323651#Z7_3054ICK0KGTE30AQO5O3KA30R1

• HP Officejet Pro 8600 Premium print cover stock (67 lb) question

  HP Officejet Pro 8600 Premium

  "out of paper"

  The printer's paper. Check the paper tray and add more paper if necessary to continue printing.

  I try to print from Tray 1 cover. How to make adjustments so that it can print or is there a store bypass on this printer that I can't find.

  The sales representative told me when I bought this product I was able to print stock coverage.

  Help!

  You shouldn't have any problems with the documents in your list. You did to be sure you choose the correct paper type before printing? The product can capture not paper if the type in the tray and paper format does not match the size settings and type in the print driver. Heres how to check the paper type is defined:

  1. Return to the document that you were trying to print when the problem occurred.

• OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!