OfficeJt Pro 8620: OfficeJet pro 8620 does not print

My new 8620 habit simply printed.

Scan and these images successfully appears on the laptop.  Wireless connection is strong and recognized.  can print from 2 different iPhones, but nothing of the laptop.

Print Manager and HP Web site so tell me the printer is online and ready, and is the default printer recognized and there is no problem with the printer.

Same printing page Web HP EWS but nothing else of the laptop may print

Running HP Print & Scan Dr. (about 4 times) and the test page does not print, but I can print the internal test page.  Then say it is a software problem and uninstall.

Have uninstalled and reinstalled twice, completely deleted printer off, unplugged, ALL but nothing doesn't make this stupid boring piece of manure impression

Not sure whether I'm under Windows 10 32 or 64 bits.  Remember exactly where to find this info.

Urgent need help I have work to do.

Thank you

Hello

Thank you for using the HP forum.

Have you tried to install the HP printer software?

You can download and install the software FULL of HP printing features to win 10 (32/64-bit):

http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0K8UDA0AQC11TA930C7

Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

Let us know if it works and what are the errors that you see.

We recommend that you uninstall before reinstalling the previous software.

Hope that helps.

Tags: HP Printers

Similar Questions

  • HP Officejet Pro 8620 does not print, but the document is sent to the printer without error

    I bought a HP Officejet Pro 8620 and connect 2 computers via a wireless connection with the latest driver.
    In the first computer (windows 7) I can print without any problem
    On the second one (windows 8), when I try to print, I can see in the windows printer spooler file that I'm going to print. The file is sent to the printer, without error, BUT nothing happens.
    I already tried reinstalling the drivers, restart the computer, the printer. I tried to connect to a wired network. It still does not. It's very weird but I got no error, just does not print. I thought that the printer does not work, but on the second computer I can print.
    Thank you for your advice

    Hello

    Please download and run the HP print and Scan Doctor www.hp.com/go/tools

  • OfficeJet Pro 8620: Does not print color

    My 8620 Pro Offoce prints only in black except when I print a test page. I have a Mac running OS X El Capitan. I have updated the drivers so that changed with hp ink cartridges ink cartridges. I can't understand why nothing prints in color. Can anyone help?

    Welcome to the HP community @Walt_1,

    I wanted to tender hand to try to help with the problem you are having with your Mac running 10.11 does not print black when you use your Officejet 8620. As the test print black pages, we know that the printer itself works fine, and the problem is software partner. Here are some steps I suggest for you to try.

    Let me know the results if you please!

    Testify of my answer by hitting the thumbs to the top slot

    Click on the button "Accept as Solution" if I helped you reach a solution.

    Good luck, I hope this information helps

  • OfficeJet Pro 860: Does not print envelopes

    My printer stoped printing of envelopes. This produces both in Word & Word Perfect.

    Hi davidehouse,

    What happened when you tried the steps outlined in this guide, the printer prints blank Page or does not print black or color ink? Also, have you tried the HP print and Scan Doctor?

    If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

    I hope hear from you soon!

  • HP Laserjet pro P1606 does not print some pdf documents

    My HP laserjet P1606 does not print some pdf documents.  It is connected via USB to my imac (OS 10.7.5; Adobe Reader 9.5.5). My wireless HP Photosmart 6520 has no problem printing my pdf docs.   Not sure why some files pdf is able to print on the P1606 and others not.  All solutions?

    Hi @JL_MAC,.

    I understand that you are not able to print all the PDFs of the HP Laserjet P1606dn, but can the Photosmart 6520. I can help you with this.

    Run all the updates to Adobe Reader to see if that helps. The latest version is 11.0.

    It could be a problem with the language of the printer.

    The Laserjet P1606dn printer is failed and the printer Photosmart 6520 PCL3 GUI language.

    I hope this helps.

    Good day!
    Thank you.

  • OfficeJet 6500 intermittently does not print half of the last line in the lower doc

    Using an Officejet 6500 E709a connected to Windows 7 64-bit PC via ethernet LAN.  Intermittently, the printer is unable to print a part of the last line of the document.  A 12 point font for example it does not print the bottom half of the letters on the last line of text.  What software (word, excel, PDF, etc.) and it does not matter hwer on the page of the last line falls.  It occurs only on the last page of multipage documents.

    Try that and see if it helps the question:

    1. In the Windows taskbar, click the Windows icon ( ), type control printers in the Search text box and press ENTER. The Printers window opens.

  • HP Officejet 6700 Premium does not print

    After that the seat the printer for too long (45 min to 1 hour), it will not be printed. If you turn it off and turn back on print on command. But then as soon as he sits too long (45 minutes to 1 hour) it does not print.

    Any suggestions?

    Hi asimetalsales, thanks for the reply.

    If you let the printer sit for the appropriate period of time, and you try to make a photocopy of the scanning flat glass, it works?

    I suggest also download and run the HP print and Scan doctor.

    Please let me know how it goes.

  • New OfficeJet Pro 8620 does not print PDF files

    I have a brand new 8620 and I use Windows 7. My printer prints a few PDFs but not most other PDF documents. I am using Acrobat Reader XI. The printer will print from MS Office.

    HELP, please!

    Hello! Welcome to the @lmel forums

    I have a few ideas that come to mind, I read the issue you're having with printing of PDF files. They are here!

    1. try to resave the PDF files that do not print and then try printing again.

    2. update of Adobe:

    Select help - search for updates. If a new update is available, it installs automatically.
    Once installed, you can restart a computer.
    Then try to print the PDF file.

    http://helpx.Adobe.com/Acrobat/KB/troubleshoot-PDF-printing-Acrobat-Reader.html

    3. run the print and scan the doctor. This diagnostic tool will check for all conflicts that may be causing the problem. The tool will show you a report at the end. If there is a problem that the tool could not fix, you will notice it in the results.

    4. uninstalling the printer software

    Restart the PC

    Reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

    That should do the trick! Keep me abreast of the results!

    Have a great Wednesday

  • HP Officeject Pro 8620 does not print avery 74467

    Hello

    I just bought a 8620 Pro Officeject and need to print name badges. I bought the avery 74467 product which is not a standard size paper - that's about 1/2 the size of an 8.5 x 11 sheet of paper.  Unfortunately, the printer does not recognize the paper and the paper size is not listed in the options of paper or find a "custom" button

    Any help would be great, I need to get these done for tomorrow!

    Hi John,.

    Welcome to the Community Forum of HP.

    I don't know if you've tried or not, you might be worth a visit.

    Avery has a free software that installs in Office Word:

    Avery Wizard for Microsoft® Office

    I just checked; the model you mentioned is part of the program.

    If you do not have access to the word, I believe you can use the program online (on site), and then print the output on your printer.

    The nice thing about this version of the software, once again, assuming that you have the floor, is that the output creates a Word document format (.doc / .docx)-no types of proprietary software.

    Click on the Thumbs - Up Kudos to show that you appreciate the help.

    Click on accept as Solution when the answer provides a fix or a workaround!

    Although I strive to reflect best practices of HP, I do not work for HP.

  • OfficeJet Pro 8610 does not print the files, but other things work

    Hello

    I want to install a whole new 8610 to our computer with WIndows 8.1 HP's OfficeJet Pro and I use a USB cable.

    I installed everything correctly according to the setting (green controls along the + "full installation") and the printer is set as default (also with the green check mark).

    There is communication between the two because I can print test pages (head alignment, etc.) for HP printer app and I can also scan a doc to the PC successfully.

    Despite the light the printer in the print menu, when you try to print, I can't any print file from PC to the printer, an email or a Word doc.

    And what baffles me, is that I can see the printed file go into the queue for a bit of treatment, then it disappears as if it's done, but it is not an activity of the printer.

    I completely uninstalled and reinstalled nothing doesn't.

    This should take 10 minutes to Setup, and I just don't understand.

    Thanks for your help.

    Hi Ringo1115.

    You might try the recommendation at the following link.   If this does not resolve your problem, you might want to try the tool print and scan diagnostic.

    If one of them resolve your problem, please write it down as resolved.  In this way, others may benefit from your experience.

    I hope this helps you...

  • HP Officejet Pro 8100 does not print - wired network connection - Mac OS x 10.9

    I have my 8100 Officejet Pro connected to my home network via a wired ethernet connection. I use Mac OS X 10.9. We had ongoing problems with the printer is accessible via the network. Whenever we have set up the connection, it works for a few print jobs, but whenever we close the printer, the next attempt to print always fails.

    I just went through all steps to solve the problem. I went back to square one: reinstalled printer drivers on my MacBook Pro running Mac OS x 10.9; has passed through all stages of wired network connection. and now, every time I send a job to the printer, it fits like the receipt of employment and printing, but the printer itself does not.

    The Billboard on the printer indicates it is connected to the network. Print the Network Setup page confirms it is connected to the cable network. Visit the IP address of the printer via my web browser also confirmed. I am able to print a printer HP Print Utility status report, so I don't know that the computer network and the printer are connected and communicate with each other. However, I can't print from MS Word, PDF files or anywhere else outside of the HP Print utility. Work is revealed in the queue, where it shows the status of each page completely 100%, employment disappears, but does never print it.

    Help, please. This has been a problem since I bought the printer, and now that my warranty has expired, it's my last hope of fixing. I'm at the end of my tether with a device that I spent enough money on to expect to work, and it does not work properly literally since the day where it was purchased. All attempts to implement working temporarily, at best. Thanks in advance and if you need more information, please let me know.

    Hi DBG345

    I understand that you are now able to print from USB, but not on the network.

    There are a few things you can try.

    Connect the printer to the router with the ethernet cable.

    Unplug the USB cable.

    Get the IP address of the printer.

    Click on the Apple.
    Click on System Preferences, click on the print icon and scanning, select the printer, click the sign - to remove the printer. Then click on the + sign, then select the printer from the list, select the printer name first, if it does not try the driver airprint, (airprint is apple pre-installed with functionality of basic pilot) click on the Add button.

    You can try is to add the printer as a Protocol IP to see if it will work. Go to Apple, system, print, and scan preferences, click on + button, then select the icon of intellectual property across the top, type in the IP address of the printer, select direct stream below, then apply.

    Try to print.

    I would like to sign up for updates from the HP driver. When available, you will be informed by e-mail.

    Hope that helps.

  • HP Officejet 8600: HP Officejet Pro 8600 - does not print lower 1/3 of the page

    Text & images on lower 1/3 of the pages do not print on my 8600. I believe that I have updated the printer drivers and my laptop HP dv7 Envy.  I think I checked all the settings - however, the problem persists. Any help would be appreciated.

    Hey @gmi7envy,

    Thanks for posting in the Forum from HP Support.

    I see you have a partial page printing problem when you use your HP Officejet Pro 8600 e-all-in-one printer. I want to help you with this. I have some suggestions that might help.

    I think it is a problem of software, but just in case, try to make a copy of the façade - if printing result is normal appearance, fine. If this is not the case, click here to access hardware troubleshooting tips from HP.

    Assuming you were able to make a decent copy of the façade, we will assume that your printing problems are focused on software. Accordingly, I recommend you try the following steps:

    Uninstall your printer

    • Press the Windows key + r
    • Type of control panel and press enter
    • Click on programs and features
    • Select the driver for your printer from the list, and then click on uninstall.

    Remove temporary files from your PC:

    • Press the Windows key + r
    • Type %temp%, and then press enter
    • Press Ctrl + a to select all files
    • Press Delete
    • Note that some files do not delete - do not worry, this is normal. Simply click ignore that you're prompted.
    • Empty your trash at the end.

    Download the printer Installation Wizard

    Click here to install the HP printer install wizard (instead of directly using the printer driver). When you run it, this utility will facilitate what I hope it's a smoother and more efficient printer installation.

    Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below and clicking 'resolved' (this will help others find the solution).

    Thanks for posting in the Forum from HP Support.

    Have a great day!

  • HP Officejet Pro 8500 does not print documents and reports for Quicken 2008

    New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

    Message edited by Tiger-Pope on 28/10/2009 15:38

    Tiger-Pope wrote:
    New computer will not print in Quicken 2008 software.  Tried all the possible solutions. I installed Windows 7.  I downloaded and installed the new software for HP Office Pro 8500 work with Windows 7.  Software program Quicken 2008 order printing accordingly.  All other software programs prints perfectly. Help!  I get no support Quicken's help.

    You have the 64 bit version of Windows 7?  This thread suggests printing from Vista 64 bit (and WIn 7 would be similar) is a problem in Quicken 2008 and 2009.  The thread suggests there is a solution, but the link requires registration for the forum of Quicken and who did not work for me this afternoon.

  • HP Officejet Pro 8600 does not print

    just bought this printer and I'm running it on my network with a windows vista upgrade to windows 7 32 bit computer.  Impressions of all my other computers but not print from this laptop.  All other functions work fine, scan, fax & web services.  Tried the HP Print utility but does not always print.  I appreciate all help.

    Thank you

    No other drivers were installed. However I just discovered that if I set up the printer to connect to the wireless router work with my wireless laptop but she connects with the computers on the network cable. If I connect the printer connected to the router, it works with the computer cable and a new laptop dell wireless but not the other wireless laptop?

  • OfficeJet pro 8710: new officejet pro 8710 does not print on heavy weight paper

    Just bought this printer.  It will not pick up and print paper weigh heavy, even if specifications state that this paper card stock is supported in this machine.  I see where others have had this problem and resolved with a replacement of paper with stronger Springs tray.  I don't know where to turn when technical support does not have this problem.

    OK, bad give it a try.  Is there a paper differn tray that will accomidate the heavier papers?

Maybe you are looking for

  • Upgrade WLAN to the Satellite Pro A30

    Hey ppl. I have Toshiba Satellite Pro A30 (SPA30). Where I have the slot for the wireless card?I want to buy via e - bay, but I don't know what kind.If anyone can let me know, thanks.

  • How do you replace the values in a control of the ring?

    Hello I have a control of the ring (text values) in Labview 2009 and it is populated by programming with 20 points. The end user selects from the list items or fills with a new item based on a checkbox to add a new item. What I want to do, that's whe

  • How to increase the size of the icons in the notification area (lower right corner of the XP taskbar)

    For some reason when I booted up my laptop, the icons were tiny and too small for my eyes. I think it was related to the installation of TestOut LabSim software on the laptop, because I noticed that the problem after doing so. I was not yet aware tha

  • battery life mobile mouse 3500

    I have a 3500 mobile wireless mouse and the battery life is only about 3-4 weeks and I am using batteries alkaline energizer. The package of advertising up to 9 months. I use the computer about 8 hours per day and I closed the mouse off when I'm not

  • Microsoft 'help' on the AutoPlay does not work

    When I attach my iPod touch to my laptop, the AutoPlay does not appear. I tried the advice from Microsoft: Open AutoPlay by clicking on the button start , and then clicking Control Panel. In the search box, type autoplay, and then click AutoPlay But