Ofline slow to open in an external internet connection files

Hello

I use the redirect folders and files to provide access to office files offline / backup to our laptop users. When one of our users is located on the road but connected to the internet (without VPN) say in a cybercafé or other free Wifi Terminal. It seems to be a problem at the opening of the office files. The file will be essentially wait 3-4 minutes then something seems to expire and the file opens.
My guess is windows trying to work online and trying to contact the server for a few minutes because of the network connection, which he cannot do as there is no vpn to the office network. The connection times out, and then uses the local cache version.
is there something we can do about it?
Thank you
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Hello

You can consult the help link:

Your question is more complex than what is generally answered in the Microsoft Answers forums. It is better suited for Windows Server on TechNet forum

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