Old ACDSee 5 Power Pack and Windows7 compatibility issues

I'm a dentist.  Since 2003, I used a photo-gestion and photo-retouching called ACDSee 5 PowerPack with XP computers.  Works perfectly. Simple, easy changes are made to the clinical pictures.  Lately, said computer with Windows 7.   The ACDsee program crash at startup.  It worked the first time 6 or 7, and now he refuses to open.  Here is the error message.

Signature of the problem:
Problem event name: APPCRASH
Application name: ACDSee5.exe
Application version:
Application timestamp: 3d8e8760
Fault Module name: ACDSee5.exe
Fault Module Version:
Timestamp of Module error: 3d8e8760
Exception code: c0000005
Exception offset: 00197eff
OS version: 6.1.7601.
Locale ID: 4105
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789

I contacted ACDSeeSystems.  I've learned there is compatibility issue with W7.  Load to get their new program.  Yes, I did.  It is not a very important function as that I have absolute requires.  I asked more than ACDSeeSystems to solve the problem, for which I would be happy to pay a reasonable price to be negotiated.  No takers.

Now, I have money, but I don't have time to spend trying to work around all of these changes.  I want to just keep doing the same thing, the same way, because it is fast and efficient.  Is it not what computers are for?  And I tried to run the program in XP mode as suggested on other sites and didn't work as others have reported who have tried the suggestion.

Whenever programs such as XP to W7 are forced on us, it takes a lot of time to do what I've done before.

It is Windows Media Player.  Verson, 11 years and less, worked fine on XP.  Will not work on W7.  Fine, load the new WMP. New version with W7 has a mind of its own.  Keep download albumart undesirable, even when the property functions are sent to NOT GET ALBUMART.  Supposed to MusicBee.  Took weeks to figure this out.

Is there anyone out there in the Land of Microsoft, who can give advice on what to do.

If so, how connect us, given notice at the top of this page suggest not to disclose an e-mail address.


Hi Paul,.

You can try the following steps and check if that helps.

Method 1:

If you have not tried to install the program in compatibility mode, try it and see if that helps.

Make older programs in this version of Windows


Method 2:

You can put your system to boot and try to run the program.

Clean boot allows you to troubleshoot error messages and other issues. You can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts. This article describes how to solve problems in Windows.

How to troubleshoot a problem by performing a clean boot in Windows


Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 3 of the above article.

I hope this helps.

Tags: Windows

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