OME does not receive details of the inventory and the State for some devices

OME does not receive the details of the inventory and the State for some servers.

For example when looking at one of our PowerEdge R620s is all that presents itself:

iDRAC firmware and LCC is updated (version 2.21.21.21 is installed.)

I reset the iDRAC, and that did not help.  I have no problem with most of the other R620s in the same range of discovery.

I deleted the object to OME and re-discovered twice over the past week it but did not help.

Things seem ok when I use the troubleshooting tool:

Anyone has any info on what may be going on here or how to fix this?

Thank you

Hello

Thanks for the details in the post.

Wanted to check what version of OME use you - OME 2.1?

If so, this behavior with ws - man discovery could potentially due to expiry of certificate on this device. You can launch the iDRAC user interface and confirm the certificate information.

2.1 the OME, the WS - Man communication component is updated. The most recent component does not communicate with the device if that device has been exceeded in the certificate.

Sslresetcfg running via racadm will reset the certificate. For details and solution, see same threadhttp://en.community.dell.com/techcenter/systems-management/f/4494/t/19653767 .

Let us know if that helps.

Thank you
Vijay

Tags: Dell Tech

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