On a 1100sa Pavilion DM4 how prevents one error message: unable to start Bluetooth stack service?

I have a HP Pavilion DM4 1100sa, p/n: XE139EAR #ABU, a serial no: CNU1220Z75. I bought it about 2 weeks ago. Shortly after he stopped hibernating when I closed the lid and the fingerprint reader was also very intermittent, also error message unable to start Bluetooth stack service popped up after the computer has been rebooted and after startup of Internet Explorer... My own attempts to remedy that does not so I called your 0844 3690369 number and possibly your man said that the only option was to do a complete restore of the system. For this I made and then reinstalled my commercial software such as M/S Office 2010, Adobe Photoshop elements 9 etc.

The error (see above) again reappeared and the fingerprint reader was still intermittent, also my Bluetooth mouse is not connected. Yet once, my own attempts to cure these problems have failed, including playback of your pages in the forum, so I phoned again, everything seems to be resolved but the initial problems and the subsequent, reappears.

So I made an another System Recovery on Thursday, July 26, 2012. I did a full defragmentation and wiped the free space on the hard drive. This time, the only problem that occurs is the error message failed to start Bluetooth stack service. Yet once it appears only after a computer reboot and start Internet Explorer.

I am very reluctant to spend another hour, or so, on the phone so I want your best and hopefully correct advice on how to avoid this very annoying message from popping up.

Mike

We will uninstall the system Broadcom bluetooth driver and that's it.

We will not install another driver for this device instead.

Tags: Notebooks

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