On a shared PC my side do not connect to the internet but side not affected spouse. I have run virus scan and none detected on its side but can't run on my side, because I can not connect help please.

My husband and I share a PC. He has his desk top and I have mine, just that recently, I have not been able to connect to what anyone on my side of the PC, but its East side works well, it can connect to the internet, but I can't any idea what should I do? I ran virus scan and his side of own, cannot check the mine but cannot connect help please.

Hello

1. you remember to make changes to your computer, after which the issue started?
2. do you have a cable or a wireless connection?

I would recommend that you follow these steps.

Step 1:

Test the issue in safe mode with network and check if that helps.

Step 2:

Configure the connection to obtain an IP address automatically.
 
a. click "Start", enter "NCPA. CPL"(without quotes) in the search bar and press"Enter. "
b. right-click on the network connection, and then click "Properties".
If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
c. click Select 'Protocol Version 6 (TCP/IPv6) Internet' and then click 'properties '.
d. check "obtain an IP address automatically" and "Obtain DNS server address automatically".
e. click 'OK '.
f. click Select 'Protocol Internet Version 4 (TCP/IPv4)' and then click 'properties '.
g. check "obtain an IP address automatically" and "Obtain DNS server address automatically".
h. click on 'OK '.

Step 3:

Follow the steps in this article and check if that helps.

Why can't I connect to the Internet?

Steps are also applicable for Windows Vista.

Tags: Windows

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