On HP C309a printer wireless test page is printing ok

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• I have; ve reinstalled the software, wireless, everything went through fine. He asked me to remove the USB cable while it printed a test page. But he does not accept printing orders

  I have; ve reinstalled the software, wireless, everything went through fine. He asked me to remove the USB cable while it printed a test page.  But he does not accept printing orders - printer offline.  Very frustrating!

  So, you have a problem with Picasa. You should contact them.

  I also quite what your note 'Wireless' has to do with the question. Maybe it's because you have yet to provide a lot of information...

• hp4620: doc files Microsoft won't print wirelessly on hp 4620. EPrint diagnostic test page prints OK.

  Software: Microsoft Word 2003, SP3

  Hardware: Dell desktop

  Operating system: Win7 64 bit "of origin".

  Printer: all-in-one hp 4620

  Note: 'print page' and other wireless diagnostic ePrint tool work very well.

  Problem: Unsable of printing from Microsoft Word doc.

  Popup Error Msg:

  "Unable to communicate with the printer.

  "The print job failed because the printer is not connected or not available. Check your cable or Wi - Fi and make sure the printer is powered on and ready. »

  This problem may occur just after I just sent a test print the ePrint tool page.

  «# - hId-pgWebServicesSetup.»

  Summary:

  HP ePrint diagnostic tool works very well, including the test page.

  Printing from Microsoft Word Gets the error msg.

  NOTE:

  The same Word doc file prints with hp 8100, in the same room, using the same wireless ePrint network, as described above with hp 4620

  Problem solved with the firmware update.

• HP Pro Plus 6800: error 0 x, 00000057 wireless and wireless Direct properties of the Windows Control Panel printer - print a Test Page

  I have a laptop Toshiba Satellite of Win7 64 bit and a HP 8600 Pro Plus,
  update firmware and drivers about 2 weeks for the 8600 was a
  a long time I have been updated, which is connected wireless has decided to
  Direct to print Wireless Setup once the program installation, I tried to do a windows
  Print the Test Page in the printer property Panel, somewhat normal for
  set up a printer

  Under the connection of the conciergerie, I got the error message 0 x 00000057
  Under wireless direct printing, I got the same error 0 x 00000057

  After spending the time to check the settings, connections and asking
  Why? I decided to see that if I could print the docs, I print a PDF file,
  Notepad and Word documents in each application under the two
  configurations without problem.

  Under the wireless connection, I started the Web Services module
  and was able to make the impression within the Web Services Test page
  module without problem could not yet do the printing Test Page
  in the printer properties panel.

  I ran Print and Scan doctor who, to my surprise mentioned
  a conflict of Driver, I welcomed this program to uninstall the driver,
  went looking upward for the driver and the same driver was so done
  No download but to remove the driver and reinstalled the driver.
  Always error message here.

  I'm now tempted to delete a direct print wireless and see
  What happens if the error disappears, if she does not unstall all
  associated with the printer and do a clean reinstall. In case of emergency
  is there an alternative to the use of the Web Service module to the setting
  When not connected to the wireless network?

  I think that the Panel of the printer would do this (I'll watch this later

  spend enough time on it), or do I need to run Web Services to

  direct wireless installation, just think about this, otherwise I'll shoot

  a usb cable.  Maybe if I install Direct wireless on the printer control panel

  the message will disappear as the installation of the printer program, not software

  on the laptop?

  It is a minor problem since I can still print but question why!

  See other issues about this error message I thought

  spend my experience with this error.

  Always had a number of things to think and try, once again.

  If your getting this error message I would suggest trying a test page printed

  within the module of Web Service to see if the message developed.

  Could not back the driver so I removed the printer driver

  by deleting.

  19/07/2011 Date print driver
  Print driver version 26.0.0.0

  and removed software in Add and Remove software Hp also had to turn

  disable the wireless module directly on the printer to reinstall from the CD.

  Reinstalled printer/software form the CD supplied with the printer, the

  Driver date is 08/12/2009 Ver.9.0.0

  No more error in configuration.

  is the answer to the error message 0 x 00000057 or 0x00000xx

  associated with the driver? Or just the 0 x 00000057?

  Could not find a list of drivers between the driver and

  the driver on the CD.

  Will not update the driver for a good while or until I have too.

  The dates on the drivers are only about two years apart, the

  The version numbers are an issue questable.

• Test page for the wireless ad-hoc print only Deskjet 6988

  We have 3 os x 10.5.6 cell phones and a computer running windows XP. I got an ad-hoc wireless network set up with a Deskjet 6988 and a router from Dell. I was starting to have problems with the router, so I bought an AirPort Express. After you configure the AirPort Express, everything was fine except that I couldn't print. After a lot of efforts, including the setting of each computer to the printer cable ethernet and update the software and try something different by connecting a USB cable from the printer to the airport. When this does not work, I went back to an ad hoc network. I eventually so I can print wireless from a test page, but that's all. For everything else... emails, word documents, etc., I get an error message. The message flashes too fast so I can't read it. Any thoughts?

  Bruce,

  You should be able to add the printer without having to reinstall the SW.

  Try to remove the 6988 since the printing section printer and faxes in the folder System Preferences, then add new.  If you have recently updated your Mac SW, 6988 driver should be part of Mac OS and in this case, the printer driver is automatically installed.

  Best regards / Jim B

• HP4500. Wireless: Wireless HP4500 - prints Test Page but nothing else

  I just bought my first iMac.  I also have a HP (Windows) laptop connected wireless to a HP Officejet 4500 Wireless printer/fax combination for work.  For the new iMac, I loaded the software from the HP drive.  The test page printed beautifully, but nothing prints.  No e-mail, not a word processor file, nothing.  I have tried the uninstall / reboot / reinstall way nothing helps.  I saw the instructions to configure a static IP address, but I'm not sure what could do to my current computer-printer link.  Any suggestions?

  Unfortunately, I am not sure I can reproduce the steps but I finally got my printer to work.  I had to install a new driver from HP and Hello "Multifunction" from Apple.  After several reboots, the printer works now.  Sheesh!

• just wireless printer to print a test page but does not print anything

  just installed my advent AWP10 printer all in one wireless, print a test page, and then I went to print an e-mail and nothing, when I checked "whats impression" it says 0. Did a diagnosis on her, said she was not shared with home networks, corrected this, but still nothing print or the print stack, is it OK to plug a usb cable to the rear, although its placement in the wireless? Maybe I could set up the usb cable, but also wireless, I don't know?

  Hello

  Thanks for posting the request in the Microsoft Community.

  It would be great if you can answer the following questions:

  1 have had any changes made on the computer before the show?

  2. What is the full and exact error message?

  Method 1:

  I suggest for the link and try to run the troubleshooter and check if it helps.

  Printer in Windows problems

  Method 2:

  Check the link and try to run the troubleshooter to check if it helps.

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Method 3:

  I would also refer to the links to set up a printer:

  Install a printer

  http://Windows.Microsoft.com/en-in/Windows7/install-a-printer

  Install a printer on a home network

  http://Windows.Microsoft.com/en-in/Windows7/install-a-printer-on-a-home-network

  Setting up a wireless network

  http://Windows.Microsoft.com/en-in/Windows7/setting-up-a-wireless-network

  If the problem is not resolved, please provide more information to help you best.

  Thank you.

• Photosmart c309a will not print documents or test pages

  I have uninstall and reinstall Full Version software, twice and I still can not print documents or test pages. I use the Photosmart C309a. Can you help me

  Georgebob

  Last updated, at 01:10, estimated the printer works now. I installed the new print head, and as a first step, I have no positive results. Then I tried the printer alignment... that did the trick. The printer works now.

  Now, I wonder if it was the culprit with the old print head (alignment) maybe it's always good. I'll hold on, events, if necessary. Thanks for your help and mucho laurels.

  

  Georgebob

• Problem with wireless printing: can print test page, but not documents

  PhotoSmart Plus B210a with MacBook Pro running 10.7.4

  I can print a test page, but not a document.  The message from the print queue is "the printer is not connected.

  I started today be able to print from my computer, but not a second computer.

  I followed the advice of HP support including an update of the LION driver download.

  I deleted and added the printer on both computers.

  Now I can't print from my computer.

  Furthermore, why did I have to find in an HP forum on the new drivers.  Should not the printer HP offer update me the information?

  What is the download you have installed? : http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Can only test page print cell phone through the network connection Wireless at 5600 HP wired desktop

  I used to be able to print from my computer laptop girls via radio to the wired HP 5600 on my desk, but now all I can print in this way is the test page. Another laptop works very well. I think she might have played with some settings, but I can't understand what has changed.

  Problem solved... Office has been created to print directly to the printer instead of spool... don't know why it only affected on three laptops... at this point... who cares!

• Will not print with the exception of the test pages

  I can't print any document (PDF or Word format) but all the test pages will be printed. The document will show less than a second in the print window then disappears. It doesn't matter if I try to print wireless or I plug the USB printer on the computer.  Also, no Google Cloud Print will print.

  The printer is a Photosmart C7280 all-in-one and computer is a HP Compaq nx7400. I use an operating system of Windows 7 with Office 2007.

  Welcome to the joalrabr forums,

  I understand your Photosmart C7280 print not since your connected PC or wireless USB however, it will print the pages of the test directly from the printer itself.

  First of all, I would like to run the HP print and Scan Doctor. I hope the tool will fix the problem. If it cannot, it will tell you the problem.

  Please let me know the results!

  Happy Monday

• Can print wireless test report, but nothing else will print

  Hi, when I go to the IP Address of my printer and go to the part of wireless configuration, I can print the wireless test report. However, when I then go to print anything else from my computer, nothing happens. My computer recognizes the printer, and the installation program went well. He was able to print a page of test before, among other things, the first time that I installed it. Now that I restarted my computer, nothing happens when I try to print. Help?

  OK, thanks for that.

  Download and run this utility:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/printer_diag/&lang=en&softwareitem=oj-106151-2

  What did he say?

• 8620 print any materials other than test page

  Hi all

  Just hung up a 8620 on wireless and everything communicates and the printer test pages work fine. The question cannot print other documents, it goes to the printer says print then does not. It's with anything other than diagnostic pages printed from HP or coil the printer test page.

  It shows in the coil and then disappears, never to be printed. I signed up for ink instant is this cause a problem? This shouldn't be something I need to go into windows to repair. I ran the fix HP software that it says that the printer is not yet on the network, but prints the test pages, as is recognized by all programs. Printer is set as default as well printer. May need to return this thing, I need it for my business and my other printer never had these problems. It's instant ink which was interesting for me.

  Hi TACFirearms,

  Welcome to the Forums of HP Support! I see your will HP Officejet 8620 does not print it goes to the spooler and then stops, I would like to return to the top and print, but require a bit more information:

  1 it IS all programs or a certain?

  2. What is your current version of the Windows operating system?

  3 have you tried to plug in a USB key?

  4. do you get an error message when you try to print?

  If you have a Windows operating system later than XP, please start here: HP print and Scan Doctor- it was designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know what the PSDR find, I'll watch for your reply.

  Thank you

• the printer test page does not print in the Tools menu under Windows 7 64-bit

  I have printing OfficeJect 910n 8500 a install wireless. The XP machine can see the printer and can the printer through the web server in the printer test page. 64-bit Windows 7 system allows you to print to the printer without problem but unable to print the test page printer through the web server built into the printer. Windows 7 use IE9, XP use IE8. The indices here / thank you

  Found the answer! I had to upgrade the built-in server to use compatibility mode in IE9. Worked fine in Chrome, so it was not the firewall or network configuration.

• OfficeJet 6700 test page prints, but not Word or other documents

  I reinstalled my OfficeJet 6700 for my MacBook Pro (OS 10.6) wireless printing when the printer's IP address has changed.  I used the HP installation for re disc - install the printer.  Since then, I can't print Word, pdf, documents etc.  The print job just sits in the queue with the message: "connected to the printer...". ».  I am able to send a test page, however.  I can print wireless from other computers in the House (on Windows).  Can I print using my address hpeprint.com.  Any suggestions?  Thank you!

  Well Yes, we will define an IP address (not variable) from the printer:

  We will set an IP address of the printer:

  -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
  -Enter the IP address in a browser to reveal the internal settings of the printer.
  -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
  -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
  -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
  -Enter the IP of your router (on the Page of the Network Config) for the gateway.
  -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
  -Click 'apply '.

  Now, stop the router and printer, start the router, wait, and then start printing.

  Finally, restore the print system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.