On my new Mac Pro, I can not install adobe creative cloud app.  Adobe told me every time that the application has been damaged.

Similar Questions

• I can't get the CS4 Design Standard to download on my computer... I just bought a new MAC and I can not install my old software.

  I can't get the CS4 Design Standard to download on my computer... I just bought a new MAC and I can not install my old software.

  Have you tried to download the products CS4 download

• the problem that happens on a Mac. I can't connect to creative cloud everything I get is for squares in the center of the screen and a flashing

  the problem that happens on a Mac. I can't connect to creative cloud everything I get is for squares in the center of the screen and a flashing

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Can not install a creative cloud on the new iMac/Yosemite

  The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.

  I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?

  In any case, how can I install CC on this new machine so I can run the CC apps?

  I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!

  Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.

  dkaye: Hey, Midhub!

  dkaye: Théophile!

  Nathalie: You will allow me a moment while I look into your account and check the details.

  Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?

  dkaye: Correct.

  Thomas: Thank you for confirming the issue.

  dkaye: non-empty screen. Wiondow empty in the application of the CC.

  Laurence: I'll be happy to check and help you with this.

  Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.

  dkaye: ok

  Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.

  dkaye: ok

  Theophilus: Please navigate to: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: deleted 1 & 2. #3 not there.

  Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.

  dkaye: ok

  Theophilus: Access: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: ok

  Theophilus: Click on Go > utilities.

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. Adobe Creative Cloud.

  Theophilus: 2 Adobe Application Manager.

  dkaye: go > utilities does not work.

  dkaye: do you mean Applications/Utilities?

  Nathalie: Yes, you are right.

  dkaye: ok

  Nathalie: You have the cleaning tool on your machine?

  dkaye: Yes. should I run it again?

  Theophilus: Check the option "All" at the top of the menu drop down and do the following:

  Theophilus: Select desktop application creative Cloud, then 'selected cleanup.

  Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.

  dkaye: Creative Cloud did not appear.

  dkaye: ok cleaned Application Manager.

  Thomas: Did you tick the option 'all '. ?

  dkaye: the list is empty.

  dkaye: Yes, all.

  Theophilus: Okay.

  Theophilus: Close the cleaning tool.

  Theophilus: Download the latest version of office of creative cloud with link below:

  dkaye: ok

  Theophilus: Click here.

  dkaye: ok. ready to run.

  Theophilus: Please download and install it.

  dkaye: download...

  Theophilus: Okay.

  dkaye: Ha! Now, I get the login screen. Much better! I'll connect.

  Theophilus: Please let me know.

  dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?

  Theophilus: Excellent!

  Nathalie: Yes, you are right.

  Theophilus: Is there anything else I can help you?

  dkaye: Ok, so we're all done. Thanks a lot for your help!

  Nathalie: You are welcome, and I am pleased to help you today.

  Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.

  Laurence: Please contact Adobe. Good bye.

• How many computers can I install my creative cloud apps?

  You can install the applications available in creative cloud on your main computer and a backup computer, as long as they do not work at the same time. You will have access to the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for example, you can install your applications on both. See the page of the product license agreements for more information.

  Learn more in the FAQ of creative cloud

  You can install the software on two computers. These two computers can be Windows, Mac OS, or everyone.

  If you install on a third computer, you will be asked to turn off this feature on the other two computers.  You can then re-enable one of the two previous computers and use Cloud Creative apps on it.

  If you regularly need to use creative cloud on more than two computers, it would be better to buy an additional subscription.  It's the same btw licenses we have for our product prepetual.  A benefit for creative cloud on the prepetural product is that you can install on Mac and Windows with the same subscription!

• How can I download Adobe Acrobat 8 Professional after that my computer has been reformatted?

  Since Adobe Acrobat 8 Pro is no longer downloadable from the main site, how do I get my Adobe Acrobat 8 Professional?

  You can download a version of replacement of Acrobat 8 Pro from here.

  Download Acrobat products | 9, 8

  You always have your serial number.

  Educated man

• because I can not update my creative cloud?

  because I can not update my creative cloud?

  Hi Juliano,

  Welcome to the Forums.

  Please provide the information on which OS are you worked on and what error you get by updating creative cloud?

  Please see the links given: https://helpx.adobe.com/creative-cloud/kb/download-update-errors.html

  Download cloud creative to troubleshoot and install questions

  It will be useful.

  Concerning

  Bianka Attre

• My version of 11 items seems to have corrupted so I deleted and tried to download another copy. The operation has failed with a message "Adobe reader could not open... because it is not a supported type, file or because the file has been damaged."

  My version of 11 items seems to have corrupted so I deleted and tried to download another copy. The operation failed with the message "type of Adobe reader could not open... because it is not a supported or because file that the file has been damaged. Help please!

  You can also download the demo version of the software directly to that linked page below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 11: l http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm

• I have a new mac air and can not get the bookmark to be deleted in Safari.

  I have a new mac air and can not get the bookmark to be deleted in Safari.  It has default Favorites - I don't want to see them--when I right click and select Remove - I get this error message.

  You are using Safari with bookmarks, history, and imported passwords of Firefox. To change your Favorites, you must first keep or delete data from Firefox.

  When I click on "do not keep" nothing happens.

  Please, back up all data before proceeding.

  Triple-click anywhere in the line below on this page to select this option:

  ~/Library/Preferences/com.apple.Safari.plist

  A right click or Ctrl-click on the line and select

  Services ▹ reveal in Finder (or just to reveal)

  of the contextual menu.*, a file must open with a selected item. Quit the application runs. Move selected item to the office, leaving the window open. Restart the application and test. If there is no change, leave again and place the item you back where he was, crushing the that may have been created in its place. If not, remove the item you moved. If possible, restore from a backup prior to the problem.

  * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

• I currently use a 27 "I - mac with a second monitor thunderbolt. I think about upgrading to a new Mac Pro. Can I use both sight monitor as well as my current I have mac as monitors with the new Mac Pro?

  I am currently using an iMac 27 "with a second crush 27" monitor. I think about an upgrade to the new Mac Pro. Can I use my monitor Thunderbolt as well as my current iMac as a second screen?

  Only if you have the iMac mentioned in this article-> use your iMac as a display with the target - Apple Support Display Mode

• I have Adobe Photoshop Elements 9 for Mac and I changed my iMac and I don't have any CD player on my new Mac! How can I install PS elements 9 without a CD player? Can I download it?  I prefer not having to buy a new one! Thank you for your help

  I have Adobe Photoshop Elements 9 for Mac and I changed my iMac and I don't have any CD player on my new Mac! How can I install PS elements 9 without a CD player? Can I download it?  I prefer not having to buy a new one! Thank you for your help

  Hi Nathalie,.

  You can download no doubt

  The download link is available here: https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html

  Let us know if this helps!

  Kind regards

  Aurélie hamadi

• After you have reinstalled my old CS6 Design Standard on a new Mac Pro I can't use the updates in help. I only receive offers on update creative Cloud applications. I don't have any application of CC. How to find updates for my applications CS6?

  After you have reinstalled my old CS6 Design Standard on a new Mac Pro I can't use the updates in help. I only receive offers on update creative Cloud applications. I don't have any application of CC. How to find updates for my applications CS6?

  Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/

• Hello, I have a new Mac, I need help to install adobe photoshop c6 I need to install and pay fees I want. but I've been trying and get no days... I had the version of 30 days and will not let me buy him. I NEED FOR MY WORK PLEASE

  Hello, I have a new mac, I need help in installing adobe photoshop cs6, I need to install and to pay the tax. But I've been trying and don't get days, I got 30 days version and will not let me buy it. I need it to work. Please

  Hi the isac,

  You can download Photoshop CS6 from this link: download Creative Suite 6 applications

  You can buy the product from this link: Creative Suite 6

  Kind regards

  Claes

• I have a new laptop and I can not install oovoo to it, can someone help me?

  ????

  I have a new laptop and I can not install oovoo to it, can someone help me?

  Hello

  try their Center for assistance

  http://support.ooVoo.com/ICS/support/default.asp?deptID=4244

• I downloaded Photoshop elements 14 for Mac, but I can not install in Spanish. How can I do?

  I downloaded Photoshop elements 14 for Mac, but I can not install in Spanish. How can I do?

  How to change the language of Photoshop elements - YouTube

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".