On new install printhead error message

Have just been (?) successfully installed new PhotoSmart Premium C309g on my Mac OSX.5.

"I get a message: the installed print head is not intended for use in this product, or it may be damaged"- and on the printer, the message is ' "lack of print head: lift the latch, discount print head". I just used the new cartridges that were in the cab of the printer!

Can someone advise please?

Thank you

The print head is the device where sit the ink cartridges.  It may be incorrectly installed.

Remove the ink cartridges (carefully, you can get ink on yourself).  Now using the system of grey lock on the right side of the cart, remove and re - install the print head.  Shake a little before lowering the lock wall.

Now, re - install the ink cartridges.

Tags: HP Printers

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