On Officejet 6500 E709a scanner does not work

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• HP Officejet 6500 E709A AiO does not print web pages

  My HP Officejet 6500 E709A AiO printer does not print, or even to get anything in the queue when you try to print from a web site.  We have a HP Windows 7 Home Prime Minister?  We have relocated our printer and nothing new happened.

  Went to Windows 7 Forum #7 dated 01/08/09. We were told to remove the 32-bit IE8 version, when we initially installed Windows 7, but it is necessary to print from the web. Go to C: program file (x 86), Internet Explorer, then iexplore. I made a copy of the shortcut icon and installed on the desktop computer for I can use it when I want to interface with the web and be able to print from the web. Hallelujah!

• OfficeJet Pro 8500 Scanner does not work with 10.4.11

  My friend just upgraded to the OfficeJet 8500.  He already had a scanner and a stand-alone printer.  Yesterday, we installed the printer and software, but the scanner will not show either when you press the button on the front console or from the HP Director software.  Any suggestions?  Printing and copy of work currently functions.  His system is an iMac G5 20 ", Mac OS x 10.4.11.  OfficeJet is connected via USB.

  Well Yes, even 2.0 compatible hubs can get in the way of scanning (but usually not print).  Try a direct contact with a known good USB cable.

  You can try uninstalling the scrubber, its probably a good idea if there are old pieces of HP software on your system.

• Office Jet 6500 - E709c: Scanner does not work, error 4 (3,14,0)

  Scanner stopped working after the OS update to Windows 10. Doctor Analyzer could not help. All the drivers are up to date. Any help?

  Hello

  Thank you for using the HP Forums.

  You can try this alternative scan:

  HP extended Scan

  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi

  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.

  Let us know if it works.

• Update of firmware for Officejet 6500 E709n Wireless does not work

  My OS is Win XP.  My printer keeps locking up.  I found a forum that says to use #6 when starting.  It works for a few hours, but it ends by crashes again once it goes into mode 'sleep'.  I found another blog that said to install the latest firmware.  I discover that I have firmware version 907AR, and HP web site has 935AR.  I downloaded the update and tried to install it.  He gets where extract the files, and then it throws the following error:

  Firmware download utility has encountered a problem and needs to close. We are sorry for the inconvenience.

  Has anyone else had the same problem?  I disabled the wireless printer and connected to my PC via USB to perform the installation.  I tried to save the firmware utility and running it from my hard drive and it works on the HP website with the same result.

  Never mind.  I followed the instructions by NOT using my wireless connection.  The printer connected to the USB port caused the installation fails.  When I ran the update, while the printer is connected wireless, the installation worked.  I just did the update, so I'll have to wait and see if it solves the problem with the gel printer.

• Scanner does not work on HP Officejet 6500 Wireless with MacBook Pro

  I have the all-in-one Officejet 6500 wireless and print fine but the scanner does not work even after the implementation of suggestions on the Web site.  I recently installed Mac OS x 10.6.8 but I had the same problem with the previous software.  Scan worked fine until the last few months.  I get the message that "HP Scan Pro quit unexpectedly" or "Sorry, an unknown error has occurred", but no additional information.  I have re-installed the software HP twice but to no avail.  What can I do?

  Try the scan using the Image Capture in your Applications folder.  Click your scanner on the left side, click "Show details" on the bottom.

• Office jet 6500 a Plus: Office jet 6500 Scanner does not work on iMac

  I have a printer, scanner, fax Officejet 6500.  Before the update of my modem, printing and scanning wireless worked perfect.  After a new modem only the printer works.  Bought a USB cable to connect to iMac running OS - El Capitan.  Printer works fine but the scanner does not work.  I uninstalled HP applications, printer deleted from system preferences.  Restart the computer.  Reinstalled with the latest drivers and add printer in system preferences.  Printer works fine but still no scan.  During the call to the top of the scanner/printer in system preferences, I see two options, one for print and other to analyze.  Queue only appears.  Any suggestion would be appreciated.

  Hey @Tg2020,

  Welcome to the Forums of HP Support!

  I see that you are not able to scan from your Officejet 6500 a Plus e-All-In-One to your computer Mac OSX 10.11. I can help you with that.

  To resolve this issue:

  1. Unplug the USB cable from the printer.
  2. Click on your Apple icon, system preferences and printers and Scanners.
  3. Hold down the CTRL key and click on the image to your printer on the left side.
  4. Click on reset printing system.
  5. Click on the button "+" in the corner.
  6. Select your printer from the list.
  7. Click in the box next to and select your printer.
  8. Click on Add.

  At this point, you should be able to scan your printer wireless. If you are unable to do so, please let me know what happened following my directions and I should be able to help more.

  If it solves your problem, please let me know by clicking on accept Solution below my post. Also let me know if you have any other questions. If not, have a great day!

• Scanner does not work with Vista Windows Equium A210-171on

  I have a Toshiba equium laptop (Vista)
  I am wanting to buy a scanner so I can scan documents to computer. (I have an all-in - one but the scanner does not work)

  Please indicate where to go?

  Thank you

  Hi Suzanne,.

  Sorry, I Don t understand why you want to buy a new scanner. First of all, it would be nice if you tell us what satellite you have. Other useful information would be exactly, what does NOT work on your satellite and your 'all-in-one '...

  Please provide more information on this subject and maybe you shouldn't buy a new scanner.

  THX

• HP Envy 7640: HP Envy 7640 Scanner does not work.

  I got a new printer HP Envy 7640. Prints beautifully, but the scanner does not work. I can not make copies, I can't scan something and send it by e-mail or save it in my flash drive, and of course I can't print with my hp pc. I followed the instructions I found in the doctor but it does not work either. I followed the instructions I found on this forum and it does not work either. What can I do?

  I had to go back, because the scanner came broken from the factory. Then they gave me another printer and has so far been working well. Thank you.

• DeskJet 2050 A scanner does not work

  I have windows 7 and have installed my all-in-one deskjet 2050A. My printer and copy works fine. My scanner does not work. HP scan does not work. Scan of Windows, irfanview will not work. I can see my scanner in the Device Manager. All the drivers are up to date. I have uninstalled and installed the HP software several times. The diagnosis of HP twain scanning utility, said component does not work correctly. I tried all suggestions please help...

  I don't know if your solution works.  My problem was that the drivers WIA, well installed, could not.  Once activated, everything works fine.

• Neat scanner does not work with El Capitan

  Neat scanner does not work with El Capitan

  You should check if there is a driver or firmware of the neat scanner that works with El Capitan.

• Scanner does not work for all users on the computer Windows 7

  Photosmart 7510 Scanner does not work.  My scanner has the habit of work.   Now it does not for one of the three users on my Windows 7 desktop.

  I spent over 3 hours on the phone with HP.   They had me restart the computer, Plug and unplug the printer, reinstall the software twice under different names. The software depending on what user id, it is installed under allows access to the scanner/printer to one or more users.  The scanner works with Windows Paint software for all three nicknames.

  HP response is that some user control prevents the scanner software, who used to work on all three nicknames on the computer, which now works on one or more of the users.  They couldn't tell me which user control need changing.

  The HP solution is to restore my system when I could scan for all users of three.   I don't want to do that.   Does anyone have a better solution?

  The real problem is HP error messages.   When I click on scan a document, there is no answer.  Nothing happened.

  Then I tried to scan using Windows Fax and Scan.   I got an error message which helped me locate the source of the error.   I was able to fix the problem without creating a new user account.  I had deleted bu error the file MY Document.   Restore this file fixes the problem.

• HP 8500 A909g scanner does not work

  Recently my HP 8500 A909g scanner does not work.  I did not change my system.  I use Windows 7.  When I click on scan in the HP Solution Center, I get the message that the HP imaging device is not found.  Several solutions are listed I tried each of them several times.  I even uninstalled my all-in-one, downloaded the new HP software and re-installed.  The extended error message is 8, [(1.0,-2147221502)].  I'm addicted to the HP 8500 A909g wireless. Printing works fine, it will be not just scan and I desperately need to scan several documents.  Any help is greatly appreciated.

  Hello

  Thank you for reporting the issue. There are several ways you can scan from the printer

  1. ensure that you have downloaded latest software HP and installed it.

  2 to PC, launch HP printer application (start-> program files - HP-> model-> printer model Hp series) or the center of solution and double click on the scan link to do the analysis

  OR
  3. a third of applications like paint program, click on file and choose Insert the image from a scanner.

  4. If it is connected to the network, then you can use your browser to scan, here is the video

  http://www.YouTube.com/watch?feature=player_embedded&v=HbWpgww5I-M

  If one of the above option does not work, then download the application print and scan of doctor and run it.

  Here's the site: http://ftp.hp.com/pub/softlib/software12/COL50849/mp-126353-1/HPPSdr.exe

  Good impression

• Scanner does not work in a series w/All

  scanner does not work with the Deskjet F4100 series.  My printer disappeared when I tried to print a PDF file.  I had to uninstall/reinstall, but now I don't have access to Solutions HP Digital Imaging Monitor has it always says "no device found" and closes.  I have Window Vista 32. I tried to find the ".exe" file, but the errors say file is not found. The printer works, but the scanner. It shows that I have scanner Xerox Work Center but the profile shows no resolution or file name.  The properties that the scanner does not work properly, but solutions HP cannot detect a device.  Help

  Hello

  I received an update from HP on sat urday and when I finished the update (took about 3 hours) the long w/reinsert the disc provided F4100 w / all in one, I could finally connect to the Solutions Center, and now I can scan. YEA! When I turned on my computer the update automatically came and the restore point during a previous installation attempt.  Thank you very much, it means the world to me.  I will also send this message to someone else who was helping me.

  Richards

• Canon mp530 printer/scanner does not work since the latest version of windows update

  from the windows of the last update my printer scanner does not work. He says I have no installed printer. even if its there in my device list. Ive spoke at length with Canon support and they are sure it's a matter of windows.

  any ideas?

  Hello

  After windows update did you check in Device Manager is there any yellow mark on any driver?

  Go to the device by right clicking on computer Manager and manage

  Right click on the yellow camera brand > properties > details > click on description of the device > select hardware ID

  Let windows to be opened and take note of the VEN ID and DEV ID

  Go to the browser and go to Pcidatabase and put the VEN ID and see who exactly the driver required

  Look for the driver at Google or bing or other for a good