On Satellite L555-10R with Tempro and disc problems

Hello

The service the customer in France did not answer me, I bought a laptop thinking that the customer service was bad. Once more I'm wrong, I come from Acer and I to have the same quality of service after sale = zero.

So, I'm here to try to get answers to my questions.

I have some problems for a while on my laptop:

* _ #1_ *-I am regularly informed of updates of Tempro. Currently the version 3.3 is available. But when I try to install it, I have a message that says:

* Fatal Error *.
* Installation ended prematurely after an error *.

* 2_ # _ *-another problem when I start my laptop, it says that the disk cannot be verified. A window informs me a Drw10 error or something like that.

I want to thank in advance if you can help me.
Sorry for my bad English language.

Good day
Laurent

Hello

Have what ASP you contacted in France?

With regard to the Tempro.
I recommend that you set the notebook back to factory settings by using the HARD drive recovery options (press F8-> fix my computer-> HDD recovery).

End of the process after the retrieve, update Windows 7 to the last State.
Download the most recent 3.33 Tempro, then try to install this new

Usually, this should help you

Tags: Toshiba

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