On some calls my iPhone screen 6 is empty until the other person is suspended until that its dead unless we can talk

RRecently while talking on a few phone calls all over the screen turns off. We can talk, but until they hang on my phone is completely insensitive, no matter what I do.

Hey Bcinny,

Welcome to Apple Support communities.

The article below provides a lot of information and advice that will solve most of the questions like the one you described, troubleshooting where your iPhone 6 displays only a black blank screen then on calls.

Get help with the screen on your iPhone, iPad or iPod touch - Apple Support

If your screen is too dark, too bright, or you see only small images

  1. Try to adjust the brightness. If the screen does not respond when you adjust brightness, open several applications to make sure that it is not a problem with only one application.
  2. If you have a screen protector, try to remove it. Try to remove your case if it includes a screen protector.
  3. If you see the question in several applications, restart your device.
  4. If restarting does not solve the problem, restore your device.
  5. If you still see the question after the restoration, contact Apple technical support.

So long.

Tags: iPhone

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