On startup, I get the messages that applications have stopped working. One of them is (2nd message) IE3SH application has stopped working. How can I fix it?

Start-up applications to receive messages from windows that have stopped working. One of them is IE3SH application has stopped working. How can I fix it?

Hi 9gonz9,

Welcome to the Microsoft Answers site!

You get this error message when you start the desktop computer?

You can check if the complete startup items are checked in the msconfig utility.

1. open System Configuration by clicking Start , clicking Control Panel, clicking system and security, clicking Administrative Tools, and then double-click the System Configuration.

If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

2. click the Startup tab and check if all the items are archived there.

You can also run a bag of security for your computer and check if this solves the problem.

http://www.Microsoft.com/Security_Essentials/

If the problem persists, turn the computer in clean boot and check if all the background program is causing this error message. To help resolve the error and other messages, you can start Windows Vista by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

The steps to perform a clean boot are given below:

1 log on to the computer using an account with administrator rights

2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue

3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

Once you start the office see if you get the error message. If not then follow the divide and conquer method mentioned in the article below to know which program is causing the problem.

For more information about the clean boot, follow the below given link:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

1. click on start, type msconfig.exe in the start search box and press ENTER.

If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

2. on the general tab, click the Normal startup option, and then click OK.

3. When you are prompted to restart the computer, click on restart

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
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Tags: Windows

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