On the first day, I am not able to copy and paste the documents from a folder to another. Always get 0 items

How to resolvw the sick problem where in I am not able to copy and paste and create the new folder.

I always go to the processes and kill him to tmake it happen.

Hello

1. what happens when you try to copy and paste?

2. you receive an error message?

Method 1:

Step 1:

Start the computer in safe mode and see if the problem occurs. Follow the steps from the link to start in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2:

If the works in safe mode and then start the computer to boot and check what third-party software is causing the problem: How to troubleshoot a problem by performing a clean Windows Vista or Windows 7 boot http://support.microsoft.com/kb/929135

Note: when you are finished troubleshooting, follow step 7 to start the computer in normal startup.

Method2:

Try to make an auditor of the system files on your computer and search for errors on the disc: How to use the tool File Checker system to troubleshoot missing or corrupted system files on Windows Vista or Windows 7 http://support.microsoft.com/kb/929833

Method3:

Try creating a new user account and check if it works very well: http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

If it works fine, then try to move the files and folders from the old account to the new user account user: http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile

Tags: Windows

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